Citrix Application Delivery Management service

System requirements

Before you begin using Citrix Application Delivery Management (Citrix ADM), you must review the software requirements, browser requirements, port information, license information, and limitations.

Supported browsers

To access Citrix ADM, your workstation must have a supported web browser.

The following browsers are supported.

Web Browser Version
Internet Explorer 11.0 and later
Google Chrome Chrome 19 and later
Safari Safari 5.1.1 and later
Mozilla Firefox Firefox 3.6.25 and later

Agent installation requirements

Install and configure an agent in your network environment to enable communication between the Citrix ADM and the managed instances in your data center. In your data center on-premises, you can install an agent on Citrix XenServer, VMware ESXi, Microsoft Hyper-V, and Linux KVM server.

The agent requirements are the virtual computing resources that the hypervisor must provide for each ADM agent. The following table lists the agent requirements to avail all ADM features:

Component Requirement
RAM 32 GB
Virtual CPU 8
Storage Space 30 GB
Virtual Network interfaces 1
Throughput 1 Gbps

The agent requirements to avail only the pooled licensing feature, see Lightweight agent for pooled licensing.

You can also install an agent on Microsoft Azure or AWS or GCP cloud. Citrix recommends you use the following virtual machine types from the respective cloud marketplaces to avail all ADM features:

Cloud Agent requirements Preferred virtual machine type
AWS 8 virtual CPU, 32 GB RAM, and 30 GB storage space m4.2xlarge
Microsoft Azure 8 virtual CPU, 32 GB RAM, and 30 GB storage space Standard_D8s_v3
GCP 8 virtual CPU, 32 GB RAM, and 30 GB storage space e2-standard-8

For instructions about installing an agent, see the following links:

Lightweight agent for pooled licensing

If you plan to use the ADM service only for pooled licensing, you can use an agent with lower specifications, as listed in the following table:

Component Requirement
RAM 8 GB
Virtual CPU 4
Storage Space 30 GB

Such agents with lower specifications (lightweight) are supported only on ADM service.

Citrix recommends you use the following virtual machine types from the respective cloud marketplaces to avail only the pooled licensing feature:

Cloud Agent requirements Preferred virtual machine type
AWS 4 virtual CPU, 8 GB RAM, and 30 GB storage space m4.xlarge. This instance type provides 4 virtual CPU, 16 GB RAM, and 30 GB storage space. Citrix recommends this instance type since it matches most of the agent requirements among existing instance types.
Microsoft Azure 4 virtual CPU, 8 GB RAM, and 30 GB storage space Standard_F4s_v2
GCP 4 virtual CPU, 8 GB RAM, and 30 GB storage space e2-standard-4

Note

You must disable the default scheduling jobs by navigating to Settings > System Settings > Configurable Features.

Ports

For communications between Citrix ADC instances and Citrix ADM agent, or Citrix SD-WAN instances and Citrix ADM agent, the following ports must be open in a Citrix ADM agent:

Type Port Details Direction of communication
TCP 80/443 For NITRO communication from Citrix ADM to Citrix ADC or Citrix SD-WAN instance.443. For NITRO communication between Citrix ADM servers in high availability mode. Citrix ADM to Citrix ADC and Citrix ADC to Citrix ADM
TCP 22 For SSH communication from Citrix ADM to Citrix ADC or Citrix SD-WAN instance. For synchronization between Citrix ADM servers deployed in high availability mode. Citrix ADM to Citrix ADC
UDP 4739 For AppFlow communication from Citrix ADC or Citrix SD-WAN instance to Citrix ADM. Citrix ADC or Citrix SD-WAN to Citrix ADM
ICMP No reserved port To detect network reachability between Citrix ADM and Citrix ADC instances, SD WAN instances, or the secondary Citrix ADM server deployed in high availability mode.  
UDP 161, 162 To receive SNMP events from Citrix ADC instance to Citrix ADM. Port 161 - Citrix ADM to Citrix ADC
      Port 162 - Citrix ADC to Citrix ADM
UDP 514 To receive syslog messages from Citrix ADC or Citrix SD-WAN instance to Citrix ADM. Citrix ADC or Citrix SD-WAN to Citrix ADM
TCP 25 To send SMTP notifications from Citrix ADM to users.  
TCP 5563 To receive ADC metrics (counters), system events, and Audit Log messages from Citrix ADC instance to Citrix ADM. Citrix ADC to Citrix ADM
TCP 5557/5558 For logstream communication (for Security Insight, Web Insight, and HDX Insight) from Citrix ADC to Citrix ADM. Citrix ADC to Citrix ADM
TCP 5454 Default port for communication, and database synchronization in between Citrix ADM nodes in high availability mode. Citrix ADM primary node to Citrix ADM secondary node
TCP 27000 License port for communication between Citrix ADM license server and CPX instance. Citrix ADC to Citrix ADM
TCP 7279 Citrix vendor daemon port. Citrix ADC to Citrix ADM
TCP 443/8443 Port for communication between Citrix ADM agent and Citrix ADM Citrix ADM agent to Citrix ADM

For communication between Citrix ADM agent and Citrix ADM, ensure the following port is open in Citrix ADM agent:

Type Port Details
HTTPS 443 For communication from Citrix ADM agent to Citrix ADM.

Note

The endpoint of the Citrix ADM is the same as the “Service URL” generated while trying to register the agent. The agent uses the Service URL to locate the Citrix ADM.

Ensure that the following endpoints are whitelisted:

  • Telemetry: https://discoverypoc.blob.core.windows.net

  • Download Service: https://download.citrixnetworkapi.net

  • Trust Service: trust.citrixnetworkapi.net

  • Service URL: *.agent.adm.cloud.com and *.adm.cloud.com

Deprecated FQDNs

Some FQDNs are deprecated for the following use of the ADM service. To help you switch to the new FQDNs without any interruption, the deprecated FQDNs continue to work for some time and will be phased out slowly.

ADM Service Endpoints Old FQDN New FQDN
ADM Service UI Access netscalermas.cloud.com adm.cloud.com
Service URL agent.netscalermgmt.net *.agent.adm.cloud.com Note: The value of * would depend on which PoP (point of presence) your data is available.
API interactions netscalermas.cloud.com api.adm.cloud.com

Minimum Citrix ADM versions required

Citrix ADM Feature Citrix ADC Software Version
StyleBooks 10.5 and later
Monitoring/Reporting and Configuring using Jobs 10.5 and later
Analytics  
HDX Insight 10.1 and later
Gateway Insight 11.0.65.31 and later
Security Insight 11.0.65.31 and later

Requirements for Citrix SD-WAN instance management

Minimum Citrix SD-WAN WANOP versions required

Citrix ADM Feature Citrix CloudBridge / Citrix SD-WAN WO
Monitoring/Reporting and Configuration using Jobs Citrix CloudBridge 7.4.0 and later
Analytics  
HDX Insight Citrix CloudBridge 7.4.0 and later
WAN Insight Citrix CloudBridge 7.4.0 and later

Inter-operability matrix of Citrix SD-WAN platform editions and Citrix ADM features

Platform Editions Discovery Configuration Monitoring Reporting Event Management (SNMP Traps) HDX Insight and WAN Insight Analytics Multi-Hop Insight
Citrix SD-WAN WANOP Yes Yes Yes Yes Yes Yes Yes

Thin clients supported for Citrix SD-WAN instances

Citrix ADM supports the following thin clients for monitoring Citrix SD-WAN deployments:

  • Dell Wyse WTOS Model R10L Rx0L Thin Client
  • NComputing N400
  • Dell Wyse WTOS Model CX0 C00X Xenith
  • Dell Wyse WTOS Model TXO T00X Xenith2
  • Dell Wyse WTOS Model CX0 C10LE
  • Dell Wyse WTOS Model R00LX Rx0L HDX Thin Client
  • Dell Wyse Enhanced SUSE Linux Enterprise, Model Dx0D, D50D
  • Dell Wyse ZX0 Z90D7 (WES7) Thin Client

Requirements for Citrix ADM Analytics solution

Minimum Citrix Virtual Apps and Desktops versions required

Citrix ADM Feature Citrix Virtual Apps and Desktops Version
HDX Insight Citrix Virtual Apps and Desktops 7.0 and later

Note

The Citrix Gateway feature (branded as Access Gateway Enterprise for versions 9.3 and 10.x) must be available on the Citrix ADC instance. Citrix ADM does not support standalone Access Gateway Standard appliances.

Citrix ADM can generate reports for applications that are published on a Citrix Virtual App or Desktop and accessed through Citrix Receiver. However, this capability depends on the operating system on which the Receiver is installed. Currently, a Citrix ADC does not parse ICA traffic for applications or desktops that are accessed through Citrix Receiver running on iOS or Android operating systems.

Thin clients supported for HDX Insight

Citrix ADM supports the following thin clients for monitoring Citrix ADC instances running on software version 11.0 Build 65.31 and later:

  • Dell Wyse Windows based Thin Clients
  • Dell Wyse Linux based Thin Clients
  • Dell Wyse ThinOS based Thin Clients
  • 10ZiG Ubuntu based Thin Clients

Citrix ADC instance license required for HDX Insight

The data collected by Citrix ADM for HDX Insight depends on the version and the installed licenses of the Citrix ADC instances that are monitored. HDX Insight reports are displayed only for Citrix ADC Premium and Enterprise appliances running on software version 10.5 and later.

           
Citrix ADC License/Duration 5 minutes 1 Hour 1 Day 1 Week > 1 Month
Standard No No No No No
Advanced Yes Yes No No No
Premium Yes Yes Yes Yes Yes

Supported operating systems and Citrix Receiver versions

The following table lists the operating systems supported by Citrix ADM, and the Citrix Receiver versions currently supported with each system:

Operating System Receiver Version
Windows 4.0 Standard Edition
Linux 13.0.265571 and later
Mac 11.8, build 238301 and later
HTML5 1.5*
Chrome App 1.5*

* Applicable with Citrix CloudBridge release 7.4 and later.