Before you begin using Citrix Application Delivery Management (Citrix ADM), you must review the software requirements, browser requirements, port information, license information, and limitations.
To access Citrix ADM, your workstation must have a supported web browser.
The following browsers are supported.
|Internet Explorer||11.0 and later|
|Google Chrome||Chrome 19 and later|
|Safari||Safari 5.1.1 and later|
|Mozilla Firefox||Firefox 3.6.25 and later|
Agent Installation Requirements
You have to install and configure an agent in your network environment to enable communication between the Citrix ADM and the managed instances in your data center. In your data center on premises, you can install an agent on Citrix XenServer, VMWare ESXi, Microsoft Hyper-V, and Linux KVM Server.
The following table lists the virtual computing resources that the hypervisor must provide for each Citrix ADM agent.
|Storage Space||30 GB|
|Virtual Network interfaces||1|
You can also install your agent on Microsoft Azure cloud or AWS cloud. The agent image is available on the respective cloud marketplace.
- For instructions about installing an agent on Microsoft Azure cloud, see Installing Citrix ADM Agent on Microsoft Azure Cloud.
- For instructions about installing an agent on AWS, see Installing Citrix ADM Agent on AWS.
Make sure the following ports are open for Citrix ADM agent to communicate with Citrix ADC and/or SD-WAN instances.
|TCP||80/443||For NITRO communication from Citrix ADM agent to Citrix ADC or Citrix SD-WAN instances.|
|TCP||22||For SSH communication from Citrix ADM agent to Citrix ADC or Citrix SD-WAN instances.|
|UDP||4739||For AppFlow communication from Citrix ADC or Citrix SD-WAN instances to Citrix ADM agent.|
|ICMP||No reserved port||To detect network reachability from Citrix ADM agent to Citrix ADC or Citrix SD-WAN instances.|
|SNMP||161, 162||To receive SNMP events from Citrix ADC instance to Citrix ADM agent.|
|Syslog||514||To receive syslog messages in Citrix ADM agent from Citrix ADC or Citrix SD-WAN instances.|
|TCP||5557||For logstream communication from Citrix ADC instances to Citrix ADM agent.|
For communication between the Citrix ADM agent and the Citrix ADM, make sure the following port is open:
|HTTPS||443||For communication from the agent to the Citrix ADM.|
Note: The endpoint of the Citrix ADM is the same as the “Service URL” generated while trying to register the agent. The agent uses the Service URL to locate the Citrix ADM.
Make sure that the following endpoints are whitelisted:
- Telemetry: https://discoverypoc.blob.core.windows.net
- Download Service: https://download.citrixnetworkapi.net
- Trust Service: https://trust.citrixworkspacesapi.net
Minimum Citrix ADM Versions Required
|Citrix ADM Feature||Citrix ADC Software Version|
|StyleBooks||10.5 and later|
|Monitoring/Reporting & Configuring using Jobs||10.5 and later|
|HDX Insight||10.1 and later|
|Gateway Insight||18.104.22.168 and later|
|Security Insight||22.214.171.124 and later|
Requirements for Citrix SD-WAN Instance Management
Minimum Citrix SD-WAN WO Versions Required
|Citrix ADM Feature||CloudBridge / Citrix SD-WAN WO|
|Monitoring/Reporting & Configuration using Jobs||CloudBridge 7.4.0 and later|
|HDX Insight||CloudBridge 7.4.0 and later|
|WAN Insight||CloudBridge 7.4.0 and later|
Inter-Operability Matrix of Citrix SD-WAN Platform Editions and Citrix ADM Features
|Platform Editions||Discovery||Configuration||Monitoring||Reporting||Event Management (SNMP Traps)||HDX Insight and WAN Insight Analytics||Multi-Hop Insight|
|Citrix SD-WAN WANOP||Yes||Yes||Yes||Yes||Yes||Yes||Yes|
Thin Clients Supported for Citrix SD-WAN instances
Citrix ADM supports the following thin clients for monitoring Citrix SD-WAN deployments:
- Dell Wyse WTOS Model R10L Rx0L Thin Client
- NComputing N400
- Dell Wyse WTOS Model CX0 C00X Xenith
- Dell Wyse WTOS Model TXO T00X Xenith2
- Dell Wyse WTOS Model CX0 C10LE
- Dell Wyse WTOS Model R00LX Rx0L HDX Thin Client
- Dell Wyse Enhanced Suse Linux Enterprise, Model Dx0D, D50D
- Dell Wyse ZX0 Z90D7 (WES7) Thin Client
Requirements for Citrix ADM Analytics Solution
Minimum XenApp and XenDesktop Versions Required
|Citrix ADM Feature||XenApp / XenDesktop Version|
|HDX Insight||XenAPP 6.5|
|HDX Insight||XenDesktop 7.0, build 3018|
The Citrix Gateway feature (branded as Access Gateway Enterprise for versions 9.3 and 10.x) must be available on the Citrix ADC instance. Citrix ADM does not support standalone Access Gateway Standard appliances.
Citrix ADM can generate reports for applications that are published on XenApp or XenDesktop and accessed through Citrix Receiver. However, this capability depends on the operating system on which the Receiver is installed. Currently, a Citrix ADC does not parse ICA traffic for applications or desktops that are accessed through Citrix Receiver running on iOS or Android operating systems.
Thin Clients Supported for HDX Insight
Citrix ADM supports the following thin clients for monitoring Citrix ADC instances running on software version 11.0 Build 65.31 and later:
- WYSE Windows based Thin Clients
- WYSE Linux based Thin Clients
- WYSE ThinOS based Thin Clients
- 10Zig Ubuntu based Thin Clients
Citrix ADC instance License Required for HDX Insight
The data collected by Citrix ADM for HDX Insight depends on the version and the installed licenses of the Citrix ADC instances that are monitored. HDX Insight reports are displayed only for Citrix ADC Platinum and Enterprise appliances running on software version 10.5 and later.
|Citrix ADC License/Duration||5 minutes||1 Hour||1 Day||1 Week||> 1 Month|
Supported Operating Systems and Receiver Versions
The following table lists the operating systems supported by Citrix ADM, and the Citrix Receiver versions currently supported with each system:
|Operating System||Receiver Version|
|Windows||4.0 Standard Edition|
|Linux||13.0.265571 and later|
|Mac||11.8, build 238301 and later|
* Applicable with CloudBridge release 7.4 and later.