Product Documentation

System requirements

Before you begin using Citrix Application Delivery Management (Citrix ADM), you must review the software requirements, browser requirements, port information, license information, and limitations.

Supported Browsers

To access Citrix ADM, your workstation must have a supported web browser.

The following browsers are supported.

Web Browser Version
Internet Explorer 11.0 and later
Google Chrome Chrome 19 and later
Safari Safari 5.1.1 and later
Mozilla Firefox Firefox 3.6.25 and later

Agent Installation Requirements

You have to install and configure an agent in your network environment to enable communication between the Citrix ADM and the managed instances in your data center. In your data center on premises, you can install an agent on Citrix XenServer, VMWare ESXi, Microsoft Hyper-V, and Linux KVM Server.

The following table lists the virtual computing resources that the hypervisor must provide for each Citrix ADM agent.  

Component Requirement
RAM 32 GB
Virtual CPU 8
Storage Space 30 GB
Virtual Network interfaces 1
Throughput 1 Gbps

Note

You can also install your agent on Microsoft Azure cloud or AWS cloud. The agent image is available on the respective cloud marketplace.

Ports

Make sure the following ports are open for Citrix ADM agent to communicate with Citrix ADC and/or SD-WAN instances.

Type Port Details
TCP 80/443 For NITRO communication from Citrix ADM agent to Citrix ADC or Citrix SD-WAN instances.
TCP 22 For SSH communication from Citrix ADM agent to Citrix ADC or Citrix SD-WAN instances.
UDP 4739 For AppFlow communication from Citrix ADC or Citrix SD-WAN instances to Citrix ADM agent.
ICMP No reserved port To detect network reachability from Citrix ADM agent to Citrix ADC or Citrix SD-WAN instances.
SNMP 161, 162 To receive SNMP events from Citrix ADC instance to Citrix ADM agent.
Syslog 514 To receive syslog messages in Citrix ADM agent from Citrix ADC or Citrix SD-WAN instances.
TCP 5557 For logstream communication from Citrix ADC instances to Citrix ADM agent.

For communication between the Citrix ADM agent and the Citrix ADM, make sure the following port is open:

Type Port Details
HTTPS 443 For communication from the agent to the Citrix ADM.

Note: The endpoint of the Citrix ADM is the same as the “Service URL” generated while trying to register the agent. The agent uses the Service URL to locate the Citrix ADM.

Make sure that the following endpoints are whitelisted:

Minimum Citrix ADM Versions Required

Citrix ADM Feature Citrix ADC Software Version
StyleBooks 10.5 and later
Monitoring/Reporting & Configuring using Jobs 10.5 and later
Analytics  
HDX Insight 10.1 and later
Gateway Insight 11.0.65.31 and later
Security Insight 11.0.65.31 and later

Requirements for Citrix SD-WAN Instance Management

Minimum Citrix SD-WAN WO Versions Required

Citrix ADM Feature CloudBridge / Citrix SD-WAN WO
Monitoring/Reporting & Configuration using Jobs CloudBridge 7.4.0 and later
Analytics  
HDX Insight CloudBridge 7.4.0 and later
WAN Insight CloudBridge 7.4.0 and later

Inter-Operability Matrix of Citrix SD-WAN Platform Editions and Citrix ADM Features

Platform Editions Discovery Configuration Monitoring Reporting Event Management (SNMP Traps) HDX Insight and WAN Insight Analytics Multi-Hop Insight
Citrix SD-WAN WANOP Yes Yes Yes Yes Yes Yes Yes

Thin Clients Supported for Citrix SD-WAN instances

Citrix ADM supports the following thin clients for monitoring Citrix SD-WAN deployments:

  • Dell Wyse WTOS Model R10L Rx0L Thin Client
  • NComputing N400
  • Dell Wyse WTOS Model CX0 C00X Xenith
  • Dell Wyse WTOS Model TXO T00X Xenith2
  • Dell Wyse WTOS Model CX0 C10LE
  • Dell Wyse WTOS Model R00LX Rx0L HDX Thin Client
  • Dell Wyse Enhanced Suse Linux Enterprise, Model Dx0D, D50D
  • Dell Wyse ZX0 Z90D7 (WES7) Thin Client

Requirements for Citrix ADM Analytics Solution

Minimum XenApp and XenDesktop Versions Required

Citrix ADM Feature XenApp / XenDesktop Version
HDX Insight XenAPP 6.5
HDX Insight XenDesktop 7.0, build 3018

Note

The Citrix Gateway feature (branded as Access Gateway Enterprise for versions 9.3 and 10.x) must be available on the Citrix ADC instance. Citrix ADM does not support standalone Access Gateway Standard appliances.

Citrix ADM can generate reports for applications that are published on XenApp or XenDesktop and accessed through Citrix Receiver. However, this capability depends on the operating system on which the Receiver is installed. Currently, a Citrix ADC does not parse ICA traffic for applications or desktops that are accessed through Citrix Receiver running on iOS or Android operating systems.

Thin Clients Supported for HDX Insight

Citrix ADM supports the following thin clients for monitoring Citrix ADC instances running on software version 11.0 Build 65.31 and later:

  • WYSE Windows based Thin Clients
  • WYSE Linux based Thin Clients
  • WYSE ThinOS based Thin Clients
  • 10Zig Ubuntu based Thin Clients

Citrix ADC instance License Required for HDX Insight

The data collected by Citrix ADM for HDX Insight depends on the version and the installed licenses of the Citrix ADC instances that are monitored. HDX Insight reports are displayed only for Citrix ADC Platinum and Enterprise appliances running on software version 10.5 and later.

           
Citrix ADC License/Duration 5 minutes 1 Hour 1 Day 1 Week > 1 Month
Standard localized image localized image  localized image localized image localized image
Enterprise localized image localized image localized image localized image localized image
Platinum localized image localized image localized image localized image localized image

Supported Operating Systems and Receiver Versions

The following table lists the operating systems supported by Citrix ADM, and the Citrix Receiver versions currently supported with each system:

Operating System Receiver Version
Windows 4.0 Standard Edition
Linux 13.0.265571 and later
Mac 11.8, build 238301 and later
HTML5 1.5*
ChromeApp 1.5*

* Applicable with CloudBridge release 7.4 and later.