Product Documentation

Configure system notification settings

You can send notifications to select groups of users for a number of system-related functions. These system functions are organized into event categories such as SystemReboot, StatusPoll, SystemState, and so on. You can configure Citrix Application Delivery Management (Citrix ADM) to send you notifications either through email or SMS. You have to configure an email server and/or Short Message Service (SMS) gateway server to send email and text notifications to users. This ensures that you are notified of any system-level activities such as user logon or system restart.

For example, you might want to send an email notification to two users when someone attempts to log on to Citrix ADM by using the CLI and the logon attempt fails. You have to configure system notification by selecting the UserLogin category and either create an email notification server or choose an existing email distribution list to send the notification to.

To configure system notification settings on Citrix ADM:

  1. Navigate to System > Notifications. Under Settings, click Change Notification Settings.

  2. On the Configure System Notification Settings page, under Category, select a category such as UserLogin.

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  3. Select Send Email, and either select an email distribution from the drop-down list or click the “+” icon to create a new email distribution list as shown in the figure below. If you want to send text notifications, select Send SMS (Text Message) and create an SMS distribution list by clicking the “+” icon and specifying SMS server details.

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    After the notifications are set for certain event categories, whenever an event pertaining to that category occurs, a notification is sent to the recipients either by using email or SMS. In this example, you can see email notification when a user fails to log on to Citrix ADM by using the CLI.

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System notifications are sent for the following events:

Category Cause
BackupFailure The system backup fails
DataStorageExceeded The database storage crosses the limit specified in license
DeviceBackupFailure The instance backup fails
HAMonitoring The system HA failover occurs, no heartbeats from peer node, and database sync failure occurs
HealthMontoring The CPU, RAM, or Disk utilization crosses threshold value
LicensePool The license pool crosses the threshold value
Licenses License fails when applied
PasswordRecovery Password recovery fails or succeeds
PerfCounterThresholdHigh The performance counter value exceeds the limit
PerfCounterThresholdNormal The value of the performance counter is normal
PolicyFailed Any of the system policies fails
RemoteDeviceBackupFailure The remote instance backup fails
RemoteSystemBackupFailure The remote system backup fails
RemoteSystemBackupNormal The remote system backup succeeds
SSLCertThreshold The threshold for a certificate is breached
StatusPoll Any change in the state of an instance
SubSystemState Any change in state of subsystem
SystemReboot The system is rebooted
SystemState Any change in the state of the system
TrapConfigFailure Failure occurs when adding SNMP trap on an instance
UserLogin User authentication fails

Configure system notification settings

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