Citrix Application Delivery Management

Enable data collection for Citrix Gateway appliances deployed in single-hop mode

When you deploy Citrix Gateway in single-hop mode, it is at the edge of the network. The Gateway instance provides proxy ICA connections to the desktop delivery infrastructure. Single-hop is the simplest and most common deployment. Single-hop mode provides security if an external user tries to access the internal network in an organization. In single-hop mode, users access the Citrix ADC appliances through a virtual private network (VPN).

To start collecting the reports, you must add the Citrix Gateway appliance to the Citrix Application Delivery Management (ADM) inventory and enable AppFlow on ADM.

localized image

To enable the AppFlow feature from ADM:

  1. In a web browser, type the IP address of the Citrix ADM (for example,

  2. In User Name and Password, enter the administrator credentials.

  3. Navigate to Infrastructure > Instances, and select the Citrix ADC instance you want to enable analytics.

  4. From the Action list, select Enable/Disable Insight.

  5. Select the VPN virtual servers, and click Enable AppFlow.

  6. In the Enable AppFlow field, type true, and select ICA.

  7. Click OK.

    localized image


The following commands are executed in the background when you enable AppFlow in single-hop mode. These commands are explicitly specified here for troubleshooting purposes.

  • add appflow collector <name> -IPAddress <ip_addr>
  • add appflow action <name> -collectors <string>
  • set appflow param -flowRecordInterval <secs>
  • disable ns feature AppFlow
  • enable ns feature AppFlow
  • add appflow policy <name> <rule> <expression>
  • set appflow policy <name> -rule <expression>
  • bind vpn vserver <vsname> -policy <string> -type <type> >-priority <positive_integer>
  • set vpn vserver <name> -appflowLog ENABLED
  • save ns config

EUEM virtual channel data is part of HDX Insight data that the Citrix ADM receives from Gateway instances. EUEM virtual channel provides the data about ICA RTT. If EUEM virtual channel is not enabled, the remaining HDX Insight data are still displayed on Citrix ADM.

Enable data collection for Citrix Gateway appliances deployed in single-hop mode