Service flaps or suboptimal virtual server health

One of the most common issues you might face is service flapping, in which the state of a service changes frequently. Service flapping might indicate configuration issues or network issues, and could lead to outages for end users whose requests are directed to the flapping services.

In such situations, you might want to see which service is in DOWN status for a specific duration. You might also want to determine how many services are in the UP or DOWN state for a given application for a specific duration.

Citrix ADM displays notifications containing this information. You can further drill down to see the associated details or reasons for the flapping, and make informed decisions about corrective measures.

To view the service flaps:

  1. Navigate to Applications > Dashboard. The Application Overview page is displayed.

  2. On the Application Overview page, double-click on the application that you want to view the service flaps.

  3. In the App Activity Investigator section, click the error legend plotted for Service Flaps on the graph.

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  4. From the Service Flaps section, you can view the event details such as date and time, service name, Citrix ADC IP Address, and status.

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Service flaps or suboptimal virtual server health