Citrix Application Delivery Management

Configure system notification settings

You can send notifications to select groups of users for various system-related functions. These system functions are organized into event categories such as SystemReboot, StatusPoll, and SystemState. You can configure Citrix Application Delivery Management (ADM) to send you notifications either through email or SMS. You have to configure an email server or Short Message Service (SMS) gateway server or both to send email and text notifications to users. This ensures that you are notified of any system-level activities such as user logon or system restart.

For example, you might want to send an email notification to two users when someone attempts to log on to Citrix ADM by using the CLI and the logon attempt fails. You have to configure system notification by selecting the UserLogin category and either create an email notification server or choose an existing email distribution list to send the notification to.

To configure system notification settings on Citrix ADM:

  1. Navigate to System > Notifications. Under Settings, click Change Notification Settings.

  2. On the Configure System Notification Settings page, under Category, select a category such as UserLogin.

    Configure system notifications

  3. Select Send Email, and either select an email distribution from the drop-down list or click the “+” icon to create a new email distribution list as shown in the following figure. If you want to send text notifications, select Send SMS (Text Message) and create an SMS distribution list by clicking the “+” icon and specifying SMS server details.

    Configure system notification 2

    After the notifications are set for certain event categories, whenever an event pertaining to that category occurs, a notification is sent to the recipients either by using email or SMS. In this example, you can see email notifications when a user fails to log on to Citrix ADM by using the CLI.

    Email notification example

System notifications are sent for the following events:

Category Cause
BackupFailure The system backup fails
DataStorageExceeded The database storage crosses the limit specified in the license
DeviceBackupFailure The instance backup fails
HAMonitoring The system HA failover occurs, no heartbeats from a peer node, and database sync failure occurs
HealthMontoring The CPU, RAM, or Disk utilization crosses threshold value
LicensePool The license pool crosses the threshold value
Licenses License fails when applied
PasswordRecovery Password recovery fails or succeeds
PerfCounterThresholdHigh The performance counter value exceeds the limit
PerfCounterThresholdNormal The value of the performance counter is normal
PolicyFailed Any of the system policies fails
RemoteDeviceBackupFailure The remote instance backup fails
RemoteSystemBackupFailure The remote system backup fails
RemoteSystemBackupNormal The remote system backup succeeds
SSLCertThreshold The threshold for a certificate is breached
StatusPoll Any change in the state of an instance
SubSystemState Any change in the subsystem state
SystemReboot The system is rebooted
SystemState Any change in the state of the system
TrapConfigFailure Failure occurs when adding SNMP trap on an instance
UserLogin User authentication fails
Configure system notification settings

In this article