Release Notes for Citrix ADM 13.0-87.9 Release

This release notes document describes the enhancements and changes, fixed and known issues that exist for the Citrix ADM release Build 13.0-87.9.


  • This release notes document does not include security related fixes. For a list of security related fixes and advisories, see the Citrix security bulletin.

Fixed Issues

The issues that are addressed in Build 13.0-87.9.

Management and Monitoring

  • In a Citrix SDX appliance, the network-attached hardware security module (NetHSM) configuration of a Citrix ADC instance is not backed up or restored when you backup or restore the ADC instance.

    [ NSHELP-32022 ]
  • In SSL dashboard, the Issuer information of the SSL certificates is not displayed.

    [ NSHELP-31691 ]
  • In Citrix ADM, the logs for the Content Switching virtual server with web insight enabled display an error message for the policies that are not attached to the virtual server.

    [ NSHELP-30125 ]

Known Issues

The issues that exist in release 13.0-87.9.


  • When you enable HDX Insight, the mas_afdecoder process stops responding and fails generating HDX analytics.

    [ NSHELP-26754, NSHELP-27397 ]

Management and Monitoring

  • When you navigate to Infrastructure > License Settings, select all the expired licenses and then click on the Delete button to delete all the expired pooled licenses, all the pooled license expiry events are also cleared automatically.

    [ NSHELP-31622 ]
  • If the same domain name is bound to the ADC partition with IPv4 and IPv6, an error message is displayed when you click Poll Now in Infrastructure > Network Functions > GSLB > Virtual Severs. With this fix, Citrix ADM associates domain names with vserver name to avoid duplicate entries.

    [ NSHELP-31513 ]
  • In SSL dashboard, the used certificate list also displays the SSL certificates with CRL Distributed Points (CDP) that are not bound to any virtual servers.

    With this fix, the SSL dashboard displays only the certificates that are bound to the virtual servers.

    [ NSHELP-31137 ]
  • In Infrastructure > Event Summary > Syslog Messages, the data was displayed only for the last 30 days. With this fix, the data is displayed for up to 180 days.

    [ NSHELP-30961 ]
  • In Settings > Notifications > ServiceNow, when you click the ServiceNow tickets, the details are not visible in the ADM GUI.

    [ NSHELP-30751 ]
  • In Citrix ADM, when you enable Perform Audit on receiving netScalerConfigChange event, ADM polls the ADC instances for every configuration change. However, if there are multiple changes in the ADC configuration at the same time, the configuration audit polling fails. For more information to enable configuration audit polling, see Set configuration audit notifications.

    [ NSHELP-29855 ]
  • In ADM HA pair, the database status observed to be in Down status and not synchronizing even after trying with Sync Database option in the GUI for several times.

    [ NSHELP-29626 ]
  • If the mas_hb_monit.conf file is corrupted, all the processes in ADM do not start. As a result, the ADM start-up fails.

    With this fix, if the mas_hb_monit.conf file is corrupt, all the processes will now search for the clean file in all the directories and recover it before accessing the file.

    [ NSHELP-29543 ]
  • When you upgrade an ADC instance by using ADM maintenance jobs, after the instance restarts, under the Citrix ADC instance page, the upgraded ADC image version does not appear. The GUI still shows the old image version.

    [ NSADM-60824 ]


  • ADM HA primary IP does not respond to SNMP GET requests.

    [ NSHELP-31510 ]
  • When you enable analytics on a virtual server, some required information might be lost between ADC and ADM. As a result, the transaction data becomes invalid and is unavailable on the ADM reports.

    [ NSHELP-26545 ]