- XenMobile Service
The Citrix Cloud XenMobile Service, previously called XenMobile Cloud, offers a XenMobile enterprise mobility management (EMM) environment for managing apps, devices, users, and groups of users.
With XenMobile Service, Citrix handles the configuration and maintenance of the infrastructure onsite through the Citrix Cloud Operations group. This separation lets you focus exclusively on the user experience and on managing devices, policies, and apps. With XenMobile Service, you pay a subscription fee instead of purchasing and managing licenses.
Cloud Operations administrators handle maintenance and configuration of the network connectivity and NetScaler integration. Citrix hosts the Cloud environment in data centers located throughout the world to deliver high performance, rapid response, and support.
To set up the XenMobile Service, see XenMobile Service.
For the full set of documentation on the XenMobile Service, including what’s new with each release, see XenMobile Service.
The XenMobile Service (the Service) design uses industry best practices to achieve cloud scale and a high degree of service availability.
The Citrix goal is to maintain at least 99.9% availability in any 30 calendar day period. You can monitor service interruptions and scheduled maintenance on an ongoing basis at http://status.cloud.com.
The calculation of this Service Level Goal doesn't include loss of availability from the following causes: