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Troubleshooting Advanced Endpoint Analysis scans

January 23, 2019
Contributed by:  C

To assist in troubleshooting Advanced Endpoint Analysis scans, the client plug-ins write logging information to a file on client endpoint systems. These log files can be found in the following directories, depending on the user’s operating system.

Windows Vista, Windows 7, Windows 8, Windows 8.1, and Windows 10:

C:\Users\<username>\AppData\Local\Citrix\AGEE\nsepa.txt

Windows XP:

C:\Documents and Settings\All Users\Application Data\Citrix\AGEE\nsepa.txt

Mac OS X systems:

~/Library/Application Support/Citrix/EPAPlugin/epaplugin.log

(Where the ~ symbol indicates the relevant Mac OS X user’s home directory path.)

Troubleshooting Advanced Endpoint Analysis scans

January 23, 2019
Contributed by:  C

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