Citrix Gateway

Troubleshooting Advanced Endpoint Analysis scans

To help with troubleshooting Advanced Endpoint Analysis scans, the client plug-ins write logging information to a file on client endpoint systems. These log files can be found in the following directories, depending on the user’s operating system.

Windows Vista, Windows 7, Windows 8, Windows 8.1, and Windows 10:

C:\Users\<username>\AppData\Local\Citrix\AGEE\nsepa.txt

Windows XP:

C:\Documents and Settings\All Users\Application Data\Citrix\AGEE\nsepa.txt

Mac OS X systems:

~/Library/Application Support/Citrix/EPAPlugin/epaplugin.log

(Where the ~ symbol indicates the relevant macOS user’s home directory path.)

Troubleshooting Advanced Endpoint Analysis scans