Citrix ADC MPX

Upgrade the LOM firmware on a Citrix ADC MPX appliance

Citrix has automated the upgrade of LOM firmware within Citrix ADC MPX software. It is no longer necessary to know your hardware platform or download any LOM firmware.

Note

This procedure requires two reboots to complete and therefore a disruption in production traffic is expected. Citrix recommends that you perform the upgrade during a maintenance window. In a high availability setup, perform the upgrade on the secondary node to minimize disruption to production traffic. The upgrade_bmc.sh script is supported on the following platforms:

  • MPX 5900
  • MPX 8005
  • MPX 8900
  • MPX 11500
  • MPX 11515
  • MPX 15000
  • MPX 22000
  • MPX 26000

Upgrade a standalone appliance

Perform the following steps:

  1. Download and install the latest Citrix ADC software build.

  2. Reboot the appliance to install the new drivers that are needed for the LOM upgrade.

  3. At the command line, type: shell.

  4. At the shell prompt, type: upgrade_bmc.sh

  5. Wait for the upgrade process to complete. The appliance automatically reboots after the upgrade is complete.

Important

On the MPX 26000, MPX 15000, MPX 8900, and MPX 5900 platforms, run the upgrade script using SSH only, which takes about 10 minutes. Citrix advises to not use telnet for this purpose.

Upgrade the appliances in a high availability setup

Perform the following steps:

  1. Log on to the secondary node and upgrade it as described in Upgrade a standalone appliance.

  2. Force a high availability failover. The secondary node is now the primary node. The primary node becomes secondary.

  3. Log on to the new secondary (old primary) node and upgrade it as described in Upgrade a standalone appliance.

Note

If you cannot log into the LOM GUI on the MPX 5900, MPX 8900, MPX 15000, or MPX 26000, reset the LOM password by typing shell in the command prompt and then ipmitool user set password 2 <your preferred password> after upgrade to 5.56 or 4.61.

Troubleshooting

  • Console redirection fails after upgrading the LOM to 4.61 on the MPX 5900 and MPX 8900 platforms or 5.56 on the MPX 15000 and MPX 26000 platforms.

    Console redirection failure

    Perform a unit reset from the Maintenance tab, which resets the BMC.

    Reset the BMC

Upgrade the LOM firmware on a Citrix ADC MPX appliance