XenCenter

Troubleshooting Workload Balancing

Note:

XenCenter YYYY.x.x is not yet supported for use with Citrix Hypervisor 8.2 CU1 in production environments. To manage your Citrix Hypervisor 8.2 CU1 production environment, use XenCenter 8.2.7. For more information, see the XenCenter 8.2.7 documentation.

You can install XenCenter 8.2.7 and XenCenter YYYY.x.x on the same system. Installing XenCenter YYYY.x.x does not overwrite your XenCenter 8.2.7 installation.

While Workload Balancing usually runs smoothly, this help system provides a series of topics with guidance in case you encounter issues. Extra troubleshooting topics are provided in the Workload Balancing documentation.

Here are a few tips for resolving general Workload Balancing issues:

General troubleshooting tips

Start troubleshooting by reviewing the Workload Balancing log. You can find the log in the Workload Balancing virtual appliance in this location (by default):

/var/log/wlb
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Also, you can also see the event logs in the XenCenter Navigation pane, select Notifications and then Events for more information.

Error messages

Workload Balancing displays error messages in the Alerts view in XenCenter and, sometimes, on the screen as dialog boxes.

Troubleshooting Workload Balancing