Product Documentation

Citrix Intelligent Traffic Management

Introduction

Citrix Intelligent Traffic Management builds tools for large websites to efficiently leverage multi-vendor sourcing of data centers, cloud providers, and content delivery networks.

Intelligent Traffic Management has combined real-user performance monitoring (or RUM) and data-driven DNS or API-based global load balancing into a unified service. The Intelligent Traffic Management platform is unique in that it employs end-user-based probes for collecting real-time information by clients, along with a programmable decision engine (called Openmix) that can make use of this data.

The Openmix service allows highly flexible load-balancing decisions to be made dynamically, based on a wide variety of real-time data feeds including the data you provide. Configuration scripts can support simple methodologies such as sending the user to the fastest provider, or something more sophisticated such as factoring in usage data in the form of: time of day, cost, contractual commitments, weighting servers, capacity, BTU power usage, electricity cost and so on.

Overview

General Navigation

Once the user is logged in to the Citrix Intelligent Traffic Management Portal, they are presented with the home screen.

The home screen provides a dashboard view of Radar traffic and Openmix traffic for the account.

The left navigation menu gives access to product reports and configuration. The menu is consistent throughout the Portal, providing easy access to all functionality offered.

Dashboard

The Dashboard is the first screen you will see after logging in to the Portal. It provides account information based on data collected through Radar and Openmix, in addition to configuration details of the account.

Radar Dashboard

Radar

Radar data on the dashboard includes:

  1. Page Views over the current time period (default time period is the last 24 hours).
  2. Percentage change in Page Views from the previous time period.
  3. Trended chart of Page Views collected over the current time period.
  4. Radar traffic broken down by Country.

Openmix Dashboard

Openmix

Openmix data on the dashboard includes:

  1. The number of Openmix Decisions made over the current time period (default time period is the last 24 hours).
  2. Percentage change in Decisions from the previous time period.
  3. Trended chart of Openmix Decisions over the current time period.
  4. Decisions per Platform.

Openmix Dashboard

Platforms

Platform data is the number of configured Platforms (providers).

Portal Menu

The left navigation menu is where the end-user can configure services. The menu is split into sections based on the services available:

  1. Radar – Configuration of the Radar Client and Radar reports.
  2. Openmix – Configuration of Openmix applications for management of traffic across CDNs, clouds, data centers, in addition to third party data feeds and reports.
  3. Predictive DNS - Setting up zones and managing records for routing decisions based on real-time service availability.
  4. Impact – Analytics that provide visibility into all facets of an application such as page load performance with navigation timing data, video playback data, resource timing data, and business analytics data.
  5. Monitoring - Live-ness check service used to monitor availability for web-based services.
  6. Platforms – Configuration of services, cloud regions, or data centers the customer wishes to monitor or use within an Openmix application.
  7. CDN Purge – Ability to purge multiple CDNs at once.
  8. Alerts – Email alerting based on Radar data.
  9. Netscope - Access to detailed, actionable, and summarized reports.
  10. My Account – Account-specific information and configuration.
  11. Notifications – Notifies the user with messages related to important service changes or issues.

User Menu

This is at the bottom of the navigation menu. It enables you to do the following:

  1. Select a different language to use within the Portal (select from Chinese, English, French, German, Japanese and Spanish).
  2. Log out of the Portal.

Citrix Intelligent Traffic Management