Microapps

ServiceNow connector specifications

February 7, 2020

Contributed by: P

Integrate with ServiceNow to submit and monitor requests, as well as take action from any device, intranet, or messenger.

Version details

Citrix microapps supports the latest ServiceNow APIs.

Endpoints

Note:

Custom endpoints are not supported.

GET

GET api/now/table/[table_name]

POST

POST /now/table/{tableName}
POST api/sn_sc/servicecatalog/cart/submit_order
POST api/sn_sc/servicecatalog/items/{id}/add_to_cart
DELETE /now/table/{tableName}/{sys_id}
PATCH /now/table/{tableName}/{sys_id}
PUT /now/table/{tableName}/{sys_id}

Service Actions

Create Task - creates incident, problem, or change request in the source system
Update Task - updates incident, problem, or change request in the source system
Set Approval State - updates state of approval request (approval of change request) in the source system with any pre-defined value and updates records in “sysapproval_approver”
Submit Comment - adds comment to a task (all types)
Create Catalog Request - creates Service Catalog Request
Create Delegate - creates a new record in sys_user_delegate table

Key Entities

The following are the main business entities that this connector addresses:

task
- incident
- problem
- change_request
sys_user

Entities with Attributes

The following is a full list of entities and their attributes (ServiceNow v.0.3.1):

change_request (Change Request)

category: STRING(40), FK(change_request__category.value)
close_code: STRING(40), FK(change_request__close_code.value)
end_date: DATETIME
phase: STRING(40), FK(change_request__phase.value)
phase_state: STRING(40), FK(change_request__phase_state.value)
requested_by: STRING(255), FK(sys_user.sys_id)
requested_by_date: DATETIME
review_comments: STRING(-1)
review_date: DATE
review_status: INTEGER(x32), FK(change_request__review_status.value)
risk: INTEGER(x32), FK(change_request__risk.value)
start_date: DATETIME
sys_id: STRING(32), PK
type: STRING(40), FK(change_request__type.value)
active: BOOLEAN
activity_due: DATE
approval: STRING(40), FK(task__approval.value)
assigned_to: STRING(255), FK(sys_user.sys_id)
assignment_group: STRING(255), FK(sys_user_group.sys_id)
closed_at: DATETIME
closed_by: STRING(255), FK(sys_user.sys_id)
close_notes: STRING(-1)
comments: STRING(-1)
comments_and_work_notes: STRING(-1)
company: STRING(255), FK(core_company.sys_id)
contact_type: STRING(40), FK(task__contact_type.value)
description: STRING(-1)
due_date: DATETIME
impact: INTEGER(x32), FK(task__impact.value)
location: STRING(255), FK(cmn_location.sys_id)
number: STRING(40)
opened_at: DATETIME
opened_by: STRING(255), FK(sys_user.sys_id)
parent: STRING(255), FK(task.sys_id)
priority: INTEGER(x32), FK(change_request__priority.value)
short_description: STRING(160), FK(task__short_description.value)
state: INTEGER(x32), FK(change_request__state.value)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
urgency: INTEGER(x32), FK(task__urgency.value)

cmn_cost_center (Cost Center)

account_number: STRING(40)
code: STRING(40)
location: STRING(255), FK(cmn_location.sys_id)
manager: STRING(255), FK(sys_user.sys_id)
name: STRING(100)
parent: STRING(255)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_id: STRING(32), PK
sys_mod_count: INTEGER(x32)
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
valid_from: DATETIME
valid_to: DATETIME

cmn_location (Location)

city: STRING(40)
company: STRING(255), FK(core_company.sys_id)
contact: STRING(255)
country: STRING(40), FK(cmn_location__country.value)
full_name: STRING(-1)
name: STRING(100)
parent: STRING(255)
phone: STRING(40)
state: STRING(40)
street: STRING(-1)
sys_id: STRING(32), PK
time_zone: STRING(40)
zip: STRING(40)

core_company (Company)

city: STRING(50)
contact: STRING(255)
country: STRING(40)
customer: BOOLEAN
name: STRING(80)
notes: STRING(-1)
parent: STRING(255)
phone: STRING(-1)
primary: BOOLEAN
state: STRING(40)
street: STRING(-1)
sys_id: STRING(32), PK
website: STRING(-1)
zip: STRING(40)

incident (Incident)

caller_id: STRING(255), FK(sys_user.sys_id)
category: STRING(40), FK(incident__category.value)
child_incidents: INTEGER(x32)
close_code: STRING(40), FK(incident__close_code.value)
incident_state: INTEGER(x32), FK(incident__incident_state.value)
parent_incident: STRING(255), FK(incident.sys_id)
problem_id: STRING(255)
resolved_at: DATETIME
resolved_by: STRING(255), FK(sys_user.sys_id)
severity: INTEGER(x32), FK(incident__severity.value)
subcategory: STRING(40), FK(incident__subcategory.value)
sys_id: STRING(32), PK
active: BOOLEAN
activity_due: DATE
approval: STRING(40), FK(task__approval.value)
assigned_to: STRING(255), FK(sys_user.sys_id)
assignment_group: STRING(255), FK(sys_user_group.sys_id)
closed_at: DATETIME
closed_by: STRING(255), FK(sys_user.sys_id)
close_notes: STRING(-1)
comments: STRING(-1)
comments_and_work_notes: STRING(-1)
company: STRING(255), FK(core_company.sys_id)
contact_type: STRING(40), FK(task__contact_type.value)
description: STRING(-1)
due_date: DATETIME
impact: INTEGER(x32), FK(task__impact.value)
location: STRING(255), FK(cmn_location.sys_id)
number: STRING(40)
opened_at: DATETIME
opened_by: STRING(255), FK(sys_user.sys_id)
parent: STRING(255), FK(task.sys_id)
priority: INTEGER(x32), FK(task__priority.value)
short_description: STRING(160), FK(task__short_description.value)
state: INTEGER(x32), FK(incident__state.value)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
urgency: INTEGER(x32), FK(task__urgency.value)

problem (Problem)

problem_state: INTEGER(x32), FK(problem__problem_state.value)
sys_id: STRING(32), PK
active: BOOLEAN
activity_due: DATE
approval: STRING(40), FK(task__approval.value)
assigned_to: STRING(255), FK(sys_user.sys_id)
assignment_group: STRING(255), FK(sys_user_group.sys_id)
closed_at: DATETIME
closed_by: STRING(255), FK(sys_user.sys_id)
close_notes: STRING(-1)
comments: STRING(-1)
comments_and_work_notes: STRING(-1)
company: STRING(255), FK(core_company.sys_id)
contact_type: STRING(40), FK(task__contact_type.value)
description: STRING(-1)
due_date: DATETIME
impact: INTEGER(x32), FK(task__impact.value)
location: STRING(255), FK(cmn_location.sys_id)
number: STRING(40)
opened_at: DATETIME
opened_by: STRING(255), FK(sys_user.sys_id)
parent: STRING(255), FK(task.sys_id)
priority: INTEGER(x32), FK(task__priority.value)
short_description: STRING(160), FK(task__short_description.value)
state: INTEGER(x32), FK(problem__state.value)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
urgency: INTEGER(x32), FK(task__urgency.value)

sc_req_item (Requested Item)

estimated_delivery: DATETIME
price: STRING(-1)
quantity: INTEGER(x32)
request: STRING(255)
sc_catalog: STRING(255)
stage: STRING(-1), FK(sc_req_item__stage.value)
sys_id: STRING(32), PK
active: BOOLEAN
activity_due: DATE
approval: STRING(40), FK(task__approval.value)
assigned_to: STRING(255), FK(sys_user.sys_id)
assignment_group: STRING(255), FK(sys_user_group.sys_id)
closed_at: DATETIME
closed_by: STRING(255), FK(sys_user.sys_id)
close_notes: STRING(-1)
comments: STRING(-1)
comments_and_work_notes: STRING(-1)
company: STRING(255), FK(core_company.sys_id)
contact_type: STRING(40), FK(task__contact_type.value)
description: STRING(-1)
due_date: DATETIME
impact: INTEGER(x32), FK(task__impact.value)
location: STRING(255), FK(cmn_location.sys_id)
number: STRING(40)
opened_at: DATETIME
opened_by: STRING(255), FK(sys_user.sys_id)
parent: STRING(255), FK(task.sys_id)
priority: INTEGER(x32), FK(task__priority.value)
short_description: STRING(160), FK(task__short_description.value)
state: INTEGER(x32), FK(task__state.value)
sys_class_name: STRING(-1)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
urgency: INTEGER(x32), FK(task__urgency.value)

sc_request (Request)

price: STRING(-1)
request_state: STRING(40), FK(sc_request__request_state.value)
stage: STRING(-1), FK(sc_request__stage.value)
sys_id: STRING(32), PK
active: BOOLEAN
activity_due: DATE
approval: STRING(40), FK(task__approval.value)
assigned_to: STRING(255), FK(sys_user.sys_id)
assignment_group: STRING(255), FK(sys_user_group.sys_id)
closed_at: DATETIME
closed_by: STRING(255), FK(sys_user.sys_id)
close_notes: STRING(-1)
comments: STRING(-1)
comments_and_work_notes: STRING(-1)
company: STRING(255), FK(core_company.sys_id)
contact_type: STRING(40), FK(task__contact_type.value)
description: STRING(-1)
due_date: DATETIME
impact: INTEGER(x32), FK(task__impact.value)
location: STRING(255), FK(cmn_location.sys_id)
number: STRING(40)
opened_at: DATETIME
opened_by: STRING(255), FK(sys_user.sys_id)
parent: STRING(255)
priority: INTEGER(x32), FK(task__priority.value)
short_description: STRING(160), FK(task__short_description.value)
state: INTEGER(x32), FK(task__state.value)
sys_class_name: STRING(-1)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
urgency: INTEGER(x32), FK(task__urgency.value)

sys_user (User)

active: BOOLEAN
building: STRING(255)
city: STRING(40)
company: STRING(255), FK(core_company.sys_id)
country: STRING(3), FK(sys_user__country.value)
email: STRING(-1)
employee_number: STRING(40)
first_name: STRING(50)
home_phone: STRING(-1)
introduction: STRING(40), FK(sys_user__introduction.value)
location: STRING(255), FK(cmn_location.sys_id)
manager: STRING(255), FK(sys_user.sys_id)
middle_name: STRING(50)
mobile_phone: STRING(-1)
name: STRING(151)
phone: STRING(-1)
photo: STRING(-1)
roles: STRING(-1)
state: STRING(40)
street: STRING(-1)
sys_class_name: STRING(-1)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_id: STRING(32), PK
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
time_zone: STRING(40), FK(sys_user__time_zone.value)
title: STRING(60), FK(sys_user__title.value)
user_name: STRING(100)
zip: STRING(40)

sys_user_delegate (Delegate)

approvals: BOOLEAN
assignments: BOOLEAN
delegate: STRING(255), FK(sys_user.sys_id)
ends: DATETIME
invitations: BOOLEAN
notifications: BOOLEAN
starts: DATETIME
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_id: STRING(32), PK
sys_mod_count: INTEGER(x32)
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
user: STRING(255), FK(sys_user.sys_id)

sys_user_group (Group)

active: BOOLEAN
default_assignee: STRING(255), FK(sys_user.sys_id)
description: STRING(-1)
email: STRING(-1)
exclude_manager: BOOLEAN
include_members: BOOLEAN
manager: STRING(255), FK(sys_user.sys_id)
name: STRING(80)
parent: STRING(255)
roles: STRING(-1)
source: STRING(-1)
sys_id: STRING(32), PK

sys_user_has_role (User Role)

granted_by: STRING(255), FK(sys_user_group.sys_id)
included_in_role: STRING(255), FK(sys_user_has_role.sys_id)
included_in_role_instance: STRING(255), FK(sys_user_role_contains.sys_id)
inherited: BOOLEAN
inh_count: INTEGER(x32)
inh_map: STRING(-1)
role: STRING(255), FK(sys_user_role.sys_id)
state: STRING(40), FK(sys_user_has_role__state.value)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_id: STRING(32), PK
sys_mod_count: INTEGER(x32)
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
user: STRING(255), FK(sys_user.sys_id)

sys_user_role (Role)

assignable_by: STRING(255), FK(sys_user_role.sys_id)
can_delegate: BOOLEAN
description: STRING(-1)
elevated_privilege: BOOLEAN
grantable: BOOLEAN
includes_roles: STRING(40)
name: STRING(100)
suffix: STRING(100)
sys_id: STRING(32), PK
sys_class_name: STRING(-1)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_customer_update: BOOLEAN
sys_mod_count: INTEGER(x32)
sys_name: STRING(-1)
sys_package: STRING(255)
sys_policy: STRING(40)
sys_replace_on_upgrade: BOOLEAN
sys_scope: STRING(255)
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
sys_update_name: STRING(250)

sys_user_role_contains (Contained Role)

contains: STRING(255), FK(sys_user_role.sys_id)
role: STRING(255), FK(sys_user_role.sys_id)
sys_id: STRING(32), PK
sys_class_name: STRING(-1)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_customer_update: BOOLEAN
sys_mod_count: INTEGER(x32)
sys_name: STRING(-1)
sys_package: STRING(255)
sys_policy: STRING(40)
sys_replace_on_upgrade: BOOLEAN
sys_scope: STRING(255)
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
sys_update_name: STRING(250)

sysapproval_approver (Approval)

approval_column: STRING(-1)
approval_journal_column: STRING(-1)
approval_source: STRING(40), FK(sysapproval_approver__approval_source.value)
approver: STRING(255), FK(sys_user.sys_id)
comments: STRING(-1)
due_date: DATETIME
expected_start: DATETIME
group: STRING(255), FK(sys_user_group.sys_id)
iteration: INTEGER(x32)
order: INTEGER(x32)
process_step: STRING(255)
source_table: STRING(-1)
state: STRING(40), FK(sysapproval_approver__state.value)
state_binding: STRING(255)
sysapproval: STRING(255), FK(task.sys_id)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_id: STRING(32), PK
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
task_title: STRING(255)
task_description: STRING(-1)
pending_flag: BOOLEAN
domain_id: STRING(3)
domain_title: STRING(100)
approver_login: STRING(128)
approver_display_name: STRING(250)
approver_email: STRING(128)

task (Task)

active: BOOLEAN
activity_due: DATE
approval: STRING(40), FK(task__approval.value)
assigned_to: STRING(255), FK(sys_user.sys_id)
assignment_group: STRING(255), FK(sys_user_group.sys_id)
closed_at: DATETIME
closed_by: STRING(255), FK(sys_user.sys_id)
close_notes: STRING(-1)
comments: STRING(-1)
comments_and_work_notes: STRING(-1)
company: STRING(255), FK(core_company.sys_id)
contact_type: STRING(40), FK(task__contact_type.value)
description: STRING(-1)
due_date: DATETIME
impact: INTEGER(x32), FK(task__impact.value)
location: STRING(255), FK(cmn_location.sys_id)
number: STRING(40)
opened_at: DATETIME
opened_by: STRING(255), FK(sys_user.sys_id)
parent: STRING(255), FK(task.sys_id)
priority: INTEGER(x32), FK(task__priority.value)
short_description: STRING(160), FK(task__short_description.value)
state: INTEGER(x32), FK(task__state.value)
sys_class_name: STRING(-1)
sys_created_by: STRING(40)
sys_created_on: DATETIME
sys_id: STRING(32), PK
sys_updated_by: STRING(40)
sys_updated_on: DATETIME
urgency: INTEGER(x32), FK(task__urgency.value)
domain_id: STRING(3)
domain_title: STRING(100)
pending_flag: BOOLEAN
requester_login: STRING(128)
requester_display_name: STRING(250)
requester_email: STRING(128)

sysapproval_approver__state (sysapproval_approver__state)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

sc_req_item__stage (sc_req_item__stage)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

sysapproval_approver__approval_source (sysapproval_approver__approval_source)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

sc_request__request_state (sc_request__request_state)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

sc_request__stage (sc_request__stage)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

task__short_description (task__short_description)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

incident__incident_state (incident__incident_state)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

incident__subcategory (incident__subcategory)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

change_request__state (change_request__state)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

sys_user__country (sys_user__country)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

sys_user__title (sys_user__title)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

change_request__phase_state (change_request__phase_state)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

change_request__category (change_request__category)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

task__priority (task__priority)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

task__approval (task__approval)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

incident__category (incident__category)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

task__urgency (task__urgency)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

sys_user__introduction (sys_user__introduction)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

change_request__risk (change_request__risk)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

task__state (task__state)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

task__impact (task__impact)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

task__contact_type (task__contact_type)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

change_request__phase (change_request__phase)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

cmn_location__country (cmn_location__country)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

problem__problem_state (problem__problem_state)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

change_request__type (change_request__type)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

change_request__review_status (change_request__review_status)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

incident__state (incident__state)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

incident__close_code (incident__close_code)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

change_request__close_code (change_request__close_code)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

sys_user_has_role__state (sys_user_has_role__state)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

problem__state (problem__state)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

change_request__priority (change_request__priority)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

incident__severity (incident__severity)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: INTEGER(x32)

sys_user__time_zone (sys_user__time_zone)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

sys_scope__template (sys_scope__template)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

sys_scope__js_level (sys_scope__js_level)

dependent_value: STRING(100)
inactive: BOOLEAN
label: STRING(100)
sequence: INTEGER(x32)
sys_id: STRING(32), PK
value: STRING(-1)

sys_journal_field (sys_journal_field)

element_id: STRING(100)
value: STRING(100)
sys_id: STRING(32), PK
sys_created_on: DATETIME

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ServiceNow connector specifications

February 7, 2020

Contributed by: P

February 7, 2020

Contributed by: P

ServiceNow connector specifications

Version details

Endpoints

Service Actions

Key Entities

Entities with Attributes

ServiceNow connector specifications

In this article