Diagnostics
You can use Ping, Traceroute, Packet Capture, Bandwidth test, and iPerf diagnostic utilities to test and investigate network connectivity issues on your SD-WAN network. To view the Diagnostics page, navigate to Troubleshooting > Diagnostics.
To view the diagnostics results, click View Results on the top right corner of the Diagnostics page. You can Download, Copy, and Clear the report results as needed.
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Ping – You can check network connectivity by pinging a remote host or a site. Enter the destination details, specify the number of times to send the ping request and the number of data bytes. Provide the destination IP Address and click Run.
![Ping]()
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Traceroute - You can trace the route and the number of hops between sites. Select the source and destination site along with the path to trace and click Run.
![Traceroute]()
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Packet Capture – You can intercept the data packet that is traversing over the selected active interface present in the selected site. You can view the source and destination details.
![Packet capture]()
The Help option provides more detail on the Filter Options.
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Bandwidth Test – You can run a bandwidth test on a specific path of a site to view the maximum, minimum and average bandwidth usage. Enter the source site, destination site, and select the path. Click Run.
![Bandwidth test]()
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iPerf – You can run an iPerf test on a specific path of a site. The iPerf diagnostic tool is used to generate test traffic which allows you to troubleshoot network issues that might result in:
- Frequent change in path state from Good to Bad
- Poor application performance
- Higher packet loss
To run an iPerf diagnostic test, from the customer level, navigate to Troubleshooting > Diagnostics and select the iPerf check box. Enter the transport protocol, time interval, port number, server, bandwidth measurement mode, path to test, server iPerf options, and click Run.
![iPerf]()
