Product Documentation

Logs

Partner logs section provide a log view for the customer networks and customers can view the network appliances logs under Network logs section. Under Site logs section, you can view the logs and use them for troubleshooting.

Partner logs

Partners can view logs of all the customer networks from a single pane of glass, enabling quick troubleshooting. You can view audit and device logs.

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Audit logs

Audit logs capture the action, time, and result of the action performed by users in all the customer networks.

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Device logs

Partners can view the device logs that are specific to customers. You can also filter device logs by site name.

You can select specific device logs, download it, and share it with customers if required.

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Network logs

Customers can view logs of all the network appliances from a single pane of glass, enabling quick troubleshooting. You can view audit and device logs.

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To view logs, navigate to Troubleshooting > Logs > select the type of logs you want to view (Audit/device).

Audit logs

Audit logs capture the action, time, and result of the action performed by users in the customer network.

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Device logs

Customers can view the device logs that are specific to sites.

You can select specific device logs, download it, and share it with site admins if required.

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Site logs

To view logs, navigate to Reporting > Device Logs.

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Device logs

Logs are useful to troubleshoot issues. The site administrator can view a list of all logs that captured across all the devices at the site. You can also download logs for further verification.

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Logs