Product Documentation

Customer / Network reports

The Customer Reports provide visibility into network-wide alerts, usage trends, inventory, quality, diagnostics, and firewall status aggregated across all the sites in a customer network.

To view the reports, navigate to Partner > Provider > Customer.

localized image

Alerts

The customer can review a detailed report of all the events and alerts generated across all the sites in this network.

It includes the severity, site at which the alert originated, alert message, time, and other details.

localized image

Suitable filtering options can be used as needed for example: Look for all the high severity alerts across all the sites, or all the alerts for a particular site and so on.

You can also select and clear alerts.

Usage

Customers can review usage trends such as Top Applications, Top Application Categories, and Top Sites across all the sites in their network.

The Top Applications and Top Application Categories chart shows the top applications and top application families that are widely used across all the sites. This allows you to analyze the data consumption pattern and reassign bandwidth limit for each class of data within the network.

localized image

The Top Sites chart depicts the top sites in the customer network that have the highest bandwidth usage.

localized image

Inventory

The customer can view the entire device inventory across all the sites in the network. You can choose to view an inventory summary or a detailed view.

The inventory summary view provides a chart of the inventory spread, depicting the various appliance models and the number of each type of appliances used across all sites in the customer network.

localized image

Suitable filtering options can be used as needed for example: Look for all appliances belonging to a specific site, or all appliances with a certain device model and so on

The inventory detailed view provides a list of all the appliances that are deployed and those appliances that are configured but not deployed yet. Along with the customer, site name, device role, device serial number, current software, and device management IP address.

localized image

Quality

The Network Quality Report enables a network-level comparison between the virtual overlay and the physical underlay in terms of uptime, loss, latency and jitter. This helps effectively monitor how the overlay is faring relative to the underlay network, and also aids troubleshooting.

localized image

Firewall stats

You can validate the Applications statistics for the Firewall Policy. Once the firewall and NAT policies are configured, you can view the connections statistics, firewall policies, and NAT policies as reports.

You can filter the reports using the various filtering parameters. For more information, see Viewing Firewall Statistics.

localized image

Customer / Network reports