Site reports

The Site Reports provide visibility into site-level alerts, usage trends, quality, device information, and firewall statistics.

To view the reports, navigate to Partner > Provider > Customer > Site > Reports.

localized image


The site administrator can review a detailed report of all the events and alerts generated at a site.

It includes the severity, site at which the alert originated, alert message, time, and other details.

localized image

Suitable filtering options can be used as needed for example: Look for all the high severity alerts at the site or the alerts that occurred during a particular period.

You can also select and clear alerts.


Site administrators can review usage trends such as Top Applications, Top Application Categories, and App Bandwidth in a particular site.

Top applications and application categories

The Top Applications and Top Application Categories chart shows the top applications and top application families that are widely used in the site. This allows you to analyze the data consumption pattern and reassign bandwidth limit for each class of data within the site.

Application bandwidth

In Application Bandwidth page you can view the bandwidth usage statistics. The bandwidth statistics are collected for the selected time interval. You can filter the statistics report based on the Report Type, Apps or Apps Categories, and Metrics.

localized image

  • Report Type: Select Top App or App Categories from the drop-down list.
  • Apps/App Categories: Select top application or categories (such as network service) from the drop-down list.
  • Metric: Select the bandwidth metric (such as Total Data, Incoming Data, Total Bandwidth) from the drop-down list.


Site administrators can use the Quality reports to analyze the Quality of Experience (QoE) at the site for each QoS metric such as availability, loss, latency, and jitter. The quality metric is displayed for both the overlay virtual paths and its underlying member paths.

  • Availability

    localized image

  • Latency

    localized image

  • Loss

    localized image

  • Jitter

    localized image

  • Throughput

    localized image

Quality of Service

Quality of Service (QoS) manages data traffic to reduce packet loss, latency, and jitter on the network. For more information, see Quality of service. The following are two ways to view the Quality-of-Service (QoS) report:

  • Summary View: Summary view provides an overview of bandwidth consumption across all types of traffic - real-time, interactive, bulk, and control across the network and per site.

    localized image

    • Real-time: Used for low latency, low bandwidth, time-sensitive traffic. Real-time applications are time sensitive but don’t really need high bandwidth (for example voice over IP). Real-time applications are very sensitive to latency and jitter, but can tolerate some loss.

    • Interactive: Used for interactive traffic with low to medium latency requirements and low to medium bandwidth requirements. Interactive applications involve human input in the form of mouse clicks or cursor moves. The interaction is typically between a client and a server. The communication might not need high bandwidth but is sensitive to loss and latency. However, server to client does need high bandwidth to transfer graphical information, which might not be sensitive to loss.

    • Bulk: Used for high bandwidth traffic that can tolerate high latency. Applications that handle file transfer and need high bandwidth are categorized as bulk class. These applications involve very little human interference and are mostly handled by the systems themselves.

    • Control: Used to transfer control packets that contain routing, scheduling, and link statistics information.

  • Detailed View: The detailed view captures trends around bandwidth consumption, traffic volume, packets dropped and so on For each QoS class associated with an overlay virtual path. You can view QoS statistics based on virtual path between two sites.

    localized image