Provider Troubleshooting

Providers can view logs of all the customer networks from a single pane of glass, enabling quick troubleshooting. You can view audit and device logs.

Audit logs

Audit logs capture the action, time, and result of the action performed by users in all the customer networks.

Provider audit log

Device logs

Providers can view the device logs that are specific to customers. You can also filter device logs by site name.

You can select specific device logs, download it, and share it with customers if necessary.

Provider device log

Provider Troubleshooting