Connecting the Cables

When the appliance is securely mounted on the rack, determine which ports you should use. You are then ready to connect the cables. Ethernet cables and the optional console cable are connected first. Connect the power cable last.


Remove all jewelry and other metal objects that might come in contact with power sources or wires before installing or repairing the appliance. When you touch both a live power source or wire and ground, any metal objects can heat up rapidly, and may cause burns, set clothing on fire, or fuse the metal object to an exposed terminal.

Connecting the console cable

You can use the console cable to connect your appliance to a computer or terminal, from which you can configure the appliance. Before connecting the console cable, configure the computer or terminal to support VT100 terminal emulation, 9600 baud, 8 data bits, 1 stop bit, parity, and flow control set to NONE. Then connect one end of the console cable to the RS232 serial port on the appliance and the other end to the computer or terminal.

To connect the console cable to a computer or terminal

  1. Insert the DB-9 connector at the end of the cable into the console port.
  2. Insert the RJ-45 connector at the other end of the cable into the serial port of the computer or terminal.


To use a cable with an RJ-45 converter, insert the optional converter provided into the console port and attach the cable to it.

Connecting multiple network ports to the same switch or VLAN can result in a network loop.

Connecting the power cable

A SD-WAN appliance has one power supply, unless you have installed a second. A separate ground cable is not required, because the three-prong plug provides grounding. Provide power to the appliance by installing the power cord.

To connect the appliance to the power source

Connect the power cable to one of the inlet receptacles on the back of the appliance, and connect the other end of the power cable to a power outlet on the back panel of the appliance, next to the power supply.  

The Citrix logo and the LCD on the front of the SD-WAN illuminate after the appliance starts, and the LCD indicates the operational status of the appliance.