Citrix SD-WAN

Configure LTE functionality on 110-LTE-WiFi appliance

You can connect a Citrix SD-WAN 110-LTE-WiFi appliance to your network using an LTE connection. This topic provides details on configuring mobile broadband settings, configuring the data center and branch appliances for LTE and so on. For more information on the Citrix 110-LTE-WiFi hardware platform, see Citrix SD-WAN 110 Standard Edition Appliances.

Note

  • The LTE connectivity depends on the SIM carrier or service provider network.

  • For information on how to configure and manage all the LTE sites in your network, see LTE firmware template.

Getting started with Citrix SD-WAN 110-LTE-WiFi

  1. Power ON the appliance and insert the SIM card into the SIM card slot of the Citrix SD-WAN 110-LTE-WiFi appliance.

    Note

    Citrix SD-WAN 110-LTE-WiFi appliance has two standard (2FF) SIM slots. To use Micro (3FF) and Nano (4FF) size SIMs, use a SIM adapter. Snap the smaller SIM into the adapter. You can obtain the adapter from Citrix as a Field Replaceable Unit (FRU) or from the SIM provider.

  2. Fix the antennas to the Citrix SD-WAN 110-LTE-WiFi appliance. For more information, see Installing the LTE antennas.

  3. Power on the appliance.

  4. Configure the APN settings. In the SD-WAN GUI navigate to Configuration > Appliance Settings > Network Adapters > Mobile Broadband > APN settings.

    Note

    Obtain the APN information from the carrier.

    APN settings

  5. Select the SIM card, enter the APN, Username, Password, and Authentication provided by the carrier. You can choose from PAP, CHAP, PAPCHAP authentication protocols. If the carrier has not provided any authentication type, set it to None.

    Note

    All these fields are optional.

  6. Click Change APN Settings.

  7. In the SD-WAN appliance GUI, navigate to Configuration > Appliance Settings > Network Adapters > Mobile Broadband.

    You can view the Mobile broadband settings status information.

    Mobile broadband status info

The following are some useful status information:

  • Operating Mode: Displays the modem state.
  • Active SIM: At any given time, only one SIM can be active. Displayed the SIM that is currently active.
  • Card State: Present indicates that SIM is properly inserted.
  • Signal strength: Quality of signal strength - excellent, good, fair, poor, or no signal.
  • Home network: Carrier of the inserted SIM.
  • APN name: The access point name used by the LTE modem.
  • Session state: Connected indicates that the device has joined the network. If the session state is disconnected, check with the carrier if the account is activated and the data plan is enabled.

SIM Preference

You can insert two SIMs on a Citrix SD-WAN 110-LTE-WiFi appliance. At any given time, only one SIM is active. Select the SIM preference:

  • SIM One preferred: If two SIMs are inserted, on boot-up the LTE modem uses SIM One, if available. When the LTE modem is up and running it uses whichever SIM (SIM One or SIM Two) is useable at that moment. It continues to use it until the SIM is active.
  • SIM Two preferred: If two SIMs are inserted, on boot-up the LTE modem uses SIM Two, if available. When the LTE modem is up and running it uses whichever SIM (SIM One or SIM Two) is useable at that moment. It continues to use it until the SIM is active.
  • SIM One: Only SIM One is used, irrespective of the SIM state on both the SIM slots. SIM One is always active.
  • SIM Two: Only SIM Two is used, irrespective of the SIM state on both the SIM slots. SIM Two is always active.

SIM preference

SIM PIN

If you have inserted a SIM card that is locked with a PIN, the SIM status is enabled-not-verified state. You cannot use the SIM card until it is verified using the SIM PIN. You can obtain the SIM PIN from the carrier.

Note

The SIM PIN operations are applicable for the active SIM only.

To perform SIM PIN operations, navigate to Configuration > Appliance Settings > Network Adapters > Mobile Broadband > SIM PIN.

SIM pin status

Click Verify PIN. Enter the SIM PIN provided by the carrier and click Verify PIN.

Verify PIN

The status changes to enabled-verified.

SIM enabled verified

Disable SIM PIN

You can choose to disable SIM PIN functionality for a SIM for which SIM PIN is enabled and verified.

SIM enabled verified

Click Disable PIN. Enter the SIM PIN and click Disable.

Disable SIM PIN

Enable SIM PIN

SIM PIN can be enabled for the SIM for which it is disabled.

SIM PIN disabled

Click Enable PIN. Enter the SIM PIN provided by the carrier and click Enable.

Enable PIN

If the SIM PIN state changes to enabled-not-verified, it means that the PIN is not verified and you cannot perform any LTE related operations until the PIN is verified.

SIM pin status

Click Verify PIN. Enter the SIM PIN provided by the carrier and click Verify PIN.

Verify PIN

Modify SIM PIN

Once the PIN is in enabled-verified state you can choose to change the PIN.

SIM enabled verified

Click Modify PIN. Enter the SIM PIN provided by the carrier. Enter the new SIM PIN and confirm it. Click Modify PIN.

Modify PIN

Unblock SIM

If you forget the SIM PIN, you can reset the SIM PIN using the SIM PUK obtained from the carrier.

Unblock SIM

To unblock a SIM, click Unblock. Enter the SIM PIN of your choice. Enter the SIM PUK obtained from the carrier and click Unblock.

Unblock SIM

Note: The SIM card gets permanently blocked with 10 unsuccessful attempts of PUK, while unblocking the SIM. You need to contact the carrier service provider for a new SIM card.

SIM card blocked

Network Settings

You can select the mobile network on the Citrix SD-WAN appliances that support internal LTE modems. The supported networks are 3G, 4G, or both.

Network settings

Roaming

The roaming option is enabled by default on your LTE appliances, you can choose to disable it.

Roaming

Enable/Disable modem

Enable/disable modem depending on your intent to use the LTE functionality. By default, the LTE modem is enabled.

Enable modem

Reboot modem

Reboots the modem. It can take up to 7 minutes for the reboot operation to complete.

Refresh SIM

Use this option when the SIM card is not detect properly by the 110-LTE-WiFi modem.

Note

The Refresh SIM operation is applicable for the active SIM only.

SIM refresh

Configure the LTE functionality using CLI

To configure the 110-LTE-WiFi modem using CLI.

  1. Log into the Citrix SD-WAN appliance console.
  2. At the prompt, type the user name and password to gain CLI interface access.
  3. At the prompt, type the command lte. Type >help. This displays the list of LTE commands available for configuration.

110 LTE CLI

The following table lists the LTE command descriptions.

Command Description
Help {lte>help} Lists the available LTE commands and parameters
Status {lte>status} Displays LTE connectivity status
Show {lte>show} Displays LTE settings
Disable {lte>disable} Disables LTE modem
Enable {lte>enable} Enables LTE modem
Apn {lte>apn} Configures APN settings information
Sim-power off, on, reset>{lte>sim-power off,on,reset} Powers off sim card, Power on sim card, Refresh sim card
Select [1l2] [1l2] {lte>select [1l2] [1l2]} Select the SIM for LTE modem.
SIM-prefer {lte>sim-prefer} Select the SIM preferred or to be used.
SIM PIN {lte>sim-pin} SIM PIN related operations
Reboot {lte>reboot} Restarts LTE modem

Note

The firmware related operations are not supported on the 110-LTE-WiFi appliance.

Zero-touch deployment over LTE

The SD-WAN 110 SE appliance supports both day-0 provisioning and day-n management of SD-WAN appliances via the management and data ports

Pre-requisites for enabling zero-touch deployment service over LTE:

  1. Install the antenna, power ON the appliance, and insert the SIM card.
  2. Ensure that the SIM card has an activated data plan.
  3. Ensure that the management/data port is not connected.
    • If the management/data port is connected, disconnect the management/data port.
    • If a static IP address on the management/data Interface is configured, you must configure the management/data interface with DHCP, apply the configuration, and then disconnect the management/data port.
  4. Ensure the 110-LTE-WiFi appliance configuration has the internet service defined for the LTE interface.

When the appliance is powered on, the zero-touch deployment service uses the LTE port to obtain the latest SD-WAN software and SD-WAN configuration.

Zero-touch deployment Service over management/data interface for 110-SE LTE appliance

Connect the management/data port to the Internet and use the standard zero-touch deployment procedure that is supported on all other non-LTE platforms.

LTE REST API

For information about the LTE REST API, navigate to the SD-WAN GUI and go to Configuration > Appliance Settings >NITRO API. Click Download Nitro API Doc. The REST API for SIM PIN functionality is introduced in Citrix SD-WAN 11.0.

REST API

AT commands

AT commands help in monitoring and troubleshooting LTE modem configuration and status. AT is the abbreviation for ATtension. As every command line starts with at, they are called AT commands. Citrix SD-WAN platform models that support LTE support running AT commands. AT commands are modem specific and therefore the list of AT commands varies across the platforms.

To run AT commands, perform the following steps:

  1. Log into the Citrix SD-WAN appliance console.
  2. At the prompt, type the user name and password to gain CLI interface access.
  3. At the prompt, type lte.
  4. Enter at and then enter the AT command.

The following is an example:

  • at at+cpin – Provides SIM status information.

    LTE AT SIM status command

Configure LTE functionality on 110-LTE-WiFi appliance