Citrix Virtual Apps and Desktops 7 1912 Long Term Service Release (LTSR)


This documentation reflects features and configurations in Citrix Virtual Apps and Desktops 7 1912. This release is available both to customers on the Current Release track and to those on the Long Term Service release (LTSR) track.

This is the documentation for the LTSR version of the release. The documentation for the CR version of this release is available at Citrix Virtual Apps and Desktops 7 1912.

The product lifecycle strategy for Current Releases (CR) and Long Term Service Releases (LTSR) is described in Lifecycle Milestones.

Citrix Virtual Apps and Desktops are virtualization solutions that give IT control of virtual machines, applications, licensing, and security, while providing anywhere access for any device.

Earlier releases

Documentation for other currently available releases:

For even earlier releases, documentation is archived in Legacy Documentation.

Citrix Virtual Apps and Desktops in Citrix Cloud

The Citrix Cloud Virtual Apps and Desktops offering is the Citrix Virtual Apps and Desktops service. For service documentation, see Citrix Virtual Apps and Desktops service.


Citrix Virtual Apps and Desktops 7 1912

Citrix product name and number changes

For information about product name and version number changes that were introduced in 2018, see New names and numbers.

Baseline components

1912 LTSR baseline component Version Notes
Single-session VDA 1912.0  
Multi-session VDA 1912.0  
Delivery Controller 1912.0.0  
Citrix Studio 7.24.0  
Citrix Director 7.24.0  
Group Policy Management Experience 7.24.0  
Provisioning Services 1912  
Universal Print Server 7.24.0  
Session Recording 1912.0.0  
Linux VDA 1912.0.0 See the Linux VDA documentation for supported platforms
Profile Management 1912.0.0  
Federated Authentication Service 7.24.0  
Browser Content Redirection 15.19.0  

Compatible components

The following components - at the versions given below - are compatible with LTSR environments. They are not eligible for the LTSR benefits (extended lifecycle and fix-only cumulative updates). Citrix might ask you to upgrade to a newer version of these components within your 1912 LTSR environments.

Compatible components and features Version
App Layering 19.11.0
App protection policies 1912.0.0
HDX RealTime Optimization Pack 2.8
License Server Build 29000
User personalization layer 19.11.0
Session Recording web player 1912.0.0
Teams optimization 1912.0.0
Self-Service Password Reset 1.1
Workspace Environment Management 1912.0.0

Compatible versions of Citrix Workspace app and Citrix Receiver

Citrix Workspace app

All currently supported versions of Citrix Workspace app are compatible with with the Citrix Virtual Apps and Desktops 1912 LTSR. For information about the lifecycle of Citrix Workspace app, see Lifecycle Milestones for Citrix Workspace app & Citrix Receiver.

Citrix Receiver

Citrix Receiver for Windows 4.9 LTSR is the only version of Citrix Receiver that is supported with Citrix Virtual Apps and Desktops 1912 LTSR. Of all other clients, only Citrix Workspace app is supported, as described above. For ease of maintenance, and to ensure optimal performance, Citrix recommends that you upgrade to the latest version of Citrix Workspace app any time it becomes available. The latest versions are available for download at

For your convenience, consider subscribing to the Citrix Workspace app RSS feed to receive a notification when a new version of Citrix Workspace app becomes available.

Notable exclusions

The following features, components, and platforms are not eligible for 1912 LTSR lifecycle milestones and benefits. Specifically, cumulative updates and extended lifecycle benefits are excluded. Updates to excluded features and components will be available through regular current releases.

Excluded components and features
Citrix SCOM Management Pack
Personal vDisk
StoreFront Citrix Online Integration
Excluded Windows platforms *
Windows 2008 32-bit (for Universal Print Server)

* Citrix reserves the right to update platform support based on third-party vendors’ lifecycle milestones.

Install and upgrade analytics

When you use the full-product installer to deploy or upgrade XenApp or XenDesktop components, anonymous information about the installation process is gathered and stored on the machine where you are installing/upgrading the component. This data is used to help Citrix improve its customers’ installation experiences. For more information, see

The XenApp 6.5 migration process helps you more efficiently and quickly transition from a XenApp 6.5 farm to a site running 1912 LTSR. This is helpful in deployments that contain large numbers of applications and Citrix group policies, lowering the risk of inadvertently introducing errors when manually moving applications and Citrix group policies to the new XenApp site.

After you install the XenApp 1912 LTSR core components and create a site, the migration process follows this sequence:

  • Run the 1912 installer on each XenApp 6.5 worker, which automatically upgrades it to a new Virtual Delivery Agent for Server OS for use in the new site.
  • Run PowerShell export cmdlets on a XenApp 6.5 controller, which exports application and Citrix policy settings to XML files.
  • Edit the XML files, if desired, to refine what you want to import to the new site. By tailoring the files, you can import policy and application settings into your 1912 LTSR site in stages: some now and others later.
  • Run PowerShell import cmdlets on the new 1912 Controller, which import settings from the XML files to the new XenApp site.

Reconfigure the new site as needed, and then test it.

For more information, see Migrate XenApp 6.x.