Citrix Virtual Apps and Desktops

Cumulative Update 9 (CU9)

Release date: April 30, 2024

About this release

Citrix Virtual Apps and Desktops 7 1912 LTSR Cumulative Update 9 (CU9) fixes more than 15 issues reported since the release of 1912 LTSR CU8.

1912 LTSR (general information)

1912 LTSR (features and upgrade information)

Issues fixed since Citrix Virtual Apps and Desktops 7 1912 LTSR CU8

Known issues in this release

Deprecation and removals

Citrix Product Subscription Advantage Eligibility Dates


Citrix Virtual Apps and Desktops 7 1912 LTSR CU9


The Citrix License Administration Console reached end of life and end of support in License Server Use the Citrix Licensing Manager.

New deployments

How do I deploy CU9 from scratch?

You can set up a brand-new Citrix Virtual Apps and Desktops environment based on CU9 - using the CU9 metainstaller. Before you do that, we recommend that you familiarize yourself with the product:

Peruse the Citrix Virtual Apps and Desktops 7 1912 LTSR (initial release) section and pay close attention to the Technical Overview, Install and Configure, and Security sections before you start planning your deployment. Ensure your setup meets the system requirements for all components.

Existing deployments

What do I update?

CU9 provides updates to baseline components of the 1912 LTSR. Remember: Citrix recommends that you update all LTSR components of your deployment to CU9. For example: If Citrix Provisioning is part of your LTSR deployment, update the Citrix Provisioning components to CU9. If Citrix Provisioning is not part of your deployment, you do not need to install or update it.

Citrix Virtual Apps and Desktops 7 1912 LTSR CU9 baseline components

1912 LTSR baseline component Version as shown in Programs and Features Notes
Single-session VDA 1912.0.9000.9299  
Multi-session VDA 1912.0.9000.9299  
Delivery Controller 1912.0.9000.9299  
Citrix Studio 1912.0.9000.85  
Citrix Director 1912.0.9000.14  
Citrix Group Policy Management 7.24.9000.0  
Citrix Group Policy Client-Side Extension 7.24.9000.0  
Citrix StoreFront 1912.0.9000.17  
Citrix Provisioning 1912.80.iso  
Universal Print Server 1912.0.9000.15  
Session Recording 1912.0.9000  
Linux VDA 1912.0.9000 See the Linux VDA documentation for supported platforms
Profile Management 1912.0.9000.3  
Citrix Federated Authentication Service 1912.0.9000.14  
Browser Content Redirection 15.19.9000.16  

Citrix Virtual Apps and Desktops 7 1912 LTSR CU9 compatible components

The following components - at the versions given below - are compatible with LTSR environments. They are not eligible for the LTSR benefits (extended lifecycle and fix-only cumulative updates). Citrix might ask you to upgrade to a newer version of these components within your 1912 LTSR environments.

Compatible components and features Version as shown in Programs and Features
App Layering 22.11
App protection policies 1912 LTSR CU8
HDX RealTime Optimization Pack 2.9 LTSR CU7
License Server Build 47000
User personalization layer 23.12.4
Session Recording web player 1912.0.9000
Self-Service Password Reset 1912.0.8000
Windows 10 32-bit Refer to initial release documentation
Workspace Environment Management 2305
XenApp & XenDesktop 7.15 LTSR VDA (latest release)* Latest Cumulative Update only


Windows 10 32-bit is supported only for 18 months from the initial release of 1912 LTSR. Windows 10 32-bit is supported only on Windows 10 Enterprise 2019 LTSC.

* XenApp and XenDesktop 7.15 LTSR VDA support in this case is for Windows 7 and Windows 2008 R2 only. XenApp and XenDesktop 7.15 LTSR support ends on August 2022. Citrix support for Windows 7 and Windows 2008 R2 ends when Microsoft ends support for the OS or when XenApp and XenDesktop 7.15 LTSR support ends, whichever comes first. For more information, see the Citrix Product Matrix.

Compatible versions of Citrix Workspace app

All currently supported versions of Citrix Workspace app are compatible with the Citrix Virtual Apps and Desktops 1912 LTSR. For information about the lifecycle of Citrix Workspace app, see Lifecycle Milestones for Citrix Workspace app & Citrix Receiver.

For your convenience, consider subscribing to the Citrix Workspace app RSS feed to receive a notification when a new version of Citrix Workspace app becomes available.

Citrix Virtual Apps and Desktops 7 1912 LTSR CU9 notable exclusions

The following features, components, and platforms are not eligible for 1912 LTSR lifecycle milestones and benefits. Specifically, cumulative updates and extended lifecycle benefits are excluded. Updates to excluded features and components are available through regular current releases.

Excluded components and features
Citrix SCOM Management Pack
Personal vDisk
StoreFront Citrix Online Integration
Excluded Windows platforms *
Windows 2008 32-bit (for Universal Print Server)

* Citrix reserves the right to update platform support based on third-party vendors’ lifecycle milestones.

Install and upgrade analytics

When you use the full-product installer to deploy or upgrade XenApp or XenDesktop components, anonymous information about the installation process is gathered and stored on the machine where you are installing/upgrading the component. This data is used to help Citrix improve its customers’ installation experiences.

XenApp 6.5 migration

The XenApp 6.5 migration process helps you more efficiently and quickly transition from a XenApp 6.5 farm to a site running 1912 LTSR. This is helpful in deployments that contain large numbers of applications and Citrix group policies, lowering the risk of inadvertently introducing errors when manually moving applications and Citrix group policies to the new XenApp site.

After you install the 1912 LTSR core components and create a site, the migration process follows this sequence:

  • Run the 1912 installer on each XenApp 6.5 worker, which automatically upgrades it to a new Virtual Delivery Agent for Server OS for use in the new site.
  • Run PowerShell export cmdlets on a XenApp 6.5 controller, which exports application and Citrix policy settings to XML files.
  • Edit the XML files, if desired, to refine what you want to import to the new site. By tailoring the files, you can import policy and application settings into your 1912 LTSR site in stages: some now and others later.
  • Run PowerShell import cmdlets on the new 1912 Controller, which import settings from the XML files to the new XenApp site.

Reconfigure the new site as needed, and then test it.

For more information, see Migrate XenApp 6.x.