Citrix Virtual Apps and Desktops

Fixed issues

The following issues have been fixed since Citrix Virtual Apps and Desktops 7 2106:

Citrix Provisioning

Citrix Provisioning 2109 documentation provides specific information about the updates in this release.

Delivery Controller

  • When licensing breaks, a session might continue to work a grace period for 30 days. After 30 days, the grace period ends and the connection fails. [CVADHELP-16487]

  • The connection between a Delivery Controller and the database might fail intermittently with this error message:

    Event 1201 The connection between Citrix Broker Service and the Database has been lost

    [CVADHELP-16720]

  • The MonitorData.[Machine] table present in the Monitoring database might include duplicate entries. [CVADHELP-17025]

  • Attempts to disable the Hypervisor Health* alerts in Citrix Director might fail.

    To enable the fix, set the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Monitor\Service\Toggles

    Name: HypervisorMonitoring

    Type: DWORD

    Value: 00000000

    [CVADHELP-17218]

  • The site test might fail when the network connectivity among Delivery Controllers in different satellite zones is blocked. [CVADHELP-17273]

  • After upgrading XenApp and XenDesktop 7.15 CU6 to Citrix Virtual Apps and Desktops 1912 LTSR CU2, issues might occur when updating the database. The issue occurs when the AdminAccountName/AdminUpn entries are longer than 64 characters. [CVADHELP-17379]

  • When you upgrade Citrix Virtual Apps and Desktops to version 1912 LTSR and reboot the XenServer, the virtual machines might get stuck in the Unknown power state and fail to refresh in Citrix Studio. [CVADHELP-17750]

Licensing

License Server build 36000 documentation provides specific information about the updates in this release.

Linux VDA

Linux VDA 2109 documentation provides specific information about the updates in this release.

Profile Management

Profile Management 2109 documentation provides specific information about the updates in this release.

Session Recording

Session Recording 2109 documentation provides specific information about the updates in this release.

VDA for single-session OS

Session/Connection

  • To update custom text in a watermark, log off and then connect back to the session. [CVADHELP-17056]

  • With the Multi-stream policy enabled, sessions launched on Linux endpoints might disconnect. The issue occurs with VDA Version 1912 LTSR. [CVADHELP-17301]

  • Reconnecting to a session with the user personalization layer policy enabled, might fail. [CVADHELP-17369]

  • Usage of the AMD graphics card on a single session VDI desktop might fail. [CVADHELP-17757]

  • When using an NVIDIA GPU, the frequency of frames in full-screen mode might not exceed 60 fps (frames per second) even after configuring the screen to maximum frequency. [CVADHELP-17904]

System Exceptions

  • The Citrix Desktop Service (BrokerAgent.exe) might experience an access violation and exit unexpectedly. [CVADHELP 17055]

  • The wfshell.exe process might exit unexpectedly. [CVADHELP-17525]

  • The winlogon.exe process might exit unexpectedly. The issue occurs because of the faulting module, PicaWinlogonHook64.dll. [CVADHELP-17651]

User Experience

  • A black patch might appear on the screen when using Explorer. The issue occurs when connected to endpoints using certain AMD GPU models. [CVADHELP-17057]

VDA for multi-session OS

Printing

  • When using the Save Print Output As option to print to a file in a seamless session, the print window might not display correctly. [CVADHELP-16614]

Session/Connection

  • Watermark policy changes such as Include VDA Host name and Include VDA IP address, might not be in effect during the next session.

    To enable the fix, set the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Graphics\Watermark

    Name: PolicyInterval

    Type: DWORD

    Value: Desired value in seconds (for example, 2 seconds)

    [CVADHELP-16485]

  • When using certain third-party applications, a black screen might appear when the application opens another window. [CVADHELP-16956]

  • Setting the value of HideStatusMessages to 1 to hide the Starting bar might cause the registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System\ to not work as expected. [CVADHELP-17138]

  • Dragging and dropping files from the user device to a published application might work the first time it is attempted. Subsequent attempts fail and the application does not respond. [CVADHELP-17211]

  • With the Multi-stream policy enabled, sessions launched on Linux endpoints might disconnect. The issue occurs with VDA Version 1912 LTSR. [CVADHELP-17301]

  • The Hooking driver, CtxUvi might unload when using docker containers. [CVADHELP-17614]

System Exceptions

  • With the HDX Adaptive Transport policy enabled, the Terminal service might not end when terminating the service manually. [CVADHELP-15524]

  • The wfshell.exe process might exit unexpectedly. The issue occurs when attempting to copy and paste images to and from Microsoft Excel. [CVADHELP-16299]

  • The wfshell.exe process might exit unexpectedly. [CVADHELP-16795]

  • The Citrix Desktop Service (BrokerAgent.exe) might experience an access violation and exit unexpectedly. [CVADHELP 17055]

  • The VDAs might experience a fatal exception on icaussb.sys and display a blue screen with bug check code, 0x3B. [CVADHELP-17339]

  • The wfshell.exe process might exit unexpectedly. [CVADHELP-17525]

  • When you launch a published application, winlogon.exe might exit unexpectedly and the user session might disconnect. [CVADHELP-17602]

User Experience

  • A black patch might appear on the screen when using Explorer. The issue occurs when connected to endpoints using certain AMD GPU models. [CVADHELP-17057]

Virtual Desktop Components – Other

  • Data masking successfully masks the machine name of a dedicated license server. [XAXDTELE-1634]

  • The Studio Logging display indicates correct results after running the BrokerHostingPowerAction cmdlet. [BRK-7002]

  • Client side audio devices are listed in correct order when you disconnect a session from a first endpoint and then reconnect to the same session from a second endpoint (thin client). [CVADHELP-9986]

  • Studio remains working after you run the modeling wizard to produce a report. [GP-753]

Fixed issues