Citrix Virtual Apps and Desktops

Troubleshoot deployments

September 16, 2022

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As a help desk administrator, you can search for the user reporting an issue and display details of sessions or applications associated with that user. Similarly, search for machines or endpoints where issues are reported. Resolve issues quickly by monitoring the relevant metrics and performing suitable actions.

Available actions include:

Ending an unresponsive application or process
Shadowing operations on the user’s machine
Logging off an unresponsive session
Restarting the machine
Putting a machine into maintenance mode
Resetting the user profile

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Troubleshoot deployments

September 16, 2022

Contributed by:

September 16, 2022

Contributed by:

Troubleshoot deployments

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