Citrix Virtual Apps and Desktops

AOT Logs availability across deployment scenarios

This table shows how AOT (Always On Tracing) log collection happens across different deployment scenarios. It highlights which components can send logs to the AOT Log Server based on the architecture used, including on-prem, Gateway-based, cloud, and hybrid deployments.

Use Case Deployment Scenario CWA StoreFront (On-Prem) Citrix Workspace (Cloud) Gateway (On-Prem) Citrix Gateway service DDC (On-Prem) Cloud DDC Cloud Connector VDA FAS PVS Other Components
1 On-Prem Direct Access (StoreFront + on-prem DDC) Yes Yes N/A N/A N/A Yes N/A N/A Yes Yes Yes Yes
2 On-Prem via Gateway (StoreFront + on-prem DDC + Gateway) Yes Yes N/A Yes N/A Yes N/A N/A Yes Yes Yes Yes
3 Fully Cloud (Citrix Workspace + Cloud DDC + Citrix Gateway service) Coming Soon N/A Citrix Cloud services N/A Citrix Cloud services N/A Citrix Cloud services Yes Yes Yes Yes Yes
4 Hybrid Cloud (Citrix Workspace + Cloud DDC + Gateway) Coming Soon N/A Citrix Cloud services Yes N/A N/A Citrix Cloud services Yes Yes Yes Yes Yes
5 Hybrid Cloud (StoreFront + Cloud DDC + Gateway) Coming Soon Yes (Manual Configuration Required) N/A Yes N/A N/A Citrix Cloud services Yes Yes Yes Yes Yes

Note:

  • Yes → Component supports uploading logs to the AOT Log Server
  • Citrix Cloud services → Logs are already handled through Citrix Cloud services and are available with Citrix.
  • Manual Configuration Required → Manual setup is required for log upload to the Log Server
  • Coming Soon (CWA) → Indicates current gap in direct log upload from Citrix Workspace app (work in progress)
AOT Logs availability across deployment scenarios

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