Configure the Customer Experience Improvement Program (CEIP)

When you participate in the Citrix Customer Experience Improvement Program (CEIP), anonymous statistics and usage information are sent to Citrix to help Citrix improve the quality and performance of Citrix products. For more information about CEIP, see About the Citrix Customer Experience Improvement Program (CEIP).

By default, you are automatically enrolled in CEIP when you install Citrix Workspace app for Linux. The first upload of data occurs approximately seven days after you install the Citrix Workspace app. The data collected for active users is uploaded to the CIS server every seven days.

Registry setting that controls enrollment in CEIP:

  • Location: <ICAROOT>/config/module.ini
  • Section: CEIP
  • Entry: EnableCeip
  • Value: Enable (Default) / Disable

The following anonymous information is collected. The data does not contain any details that identify you as a customer. When EnableCeip is set to Disable, only the Citrix Workspace app version information is collected.

Data point Description
Machine ID Identifying the machine where data originates
Linux kernel version String denoting the machine’s kernel version
Linux OS name and version String denoting the Linux OS name and version of the machine
Data collection date Denoting the date when data capture is done
CPU model name Denoting the CPU model of the client machine
System memory information Collecting system memory information involving total RAM, free RAM, buffer RAM, shared RAM, total swap, free swap, and number of current processes
Monitor resolution Fetching the monitor resolution of the client machine
Desktop environment Fetching details on whether the current desktop environment being used in of type -XDG_CURRENT_DESKTOP or DESKTOP_SESSION
Browser version Fetching information on the browser being used – firefox / chrome / and so on
USB devices information Fetching information about USB ports available on the client system
Flash version Fetching information on the Flash version being used
Locale version Denoting the locale version
Language information Mapping the keyboard and fetching this information
Schema information Fetching Citrix Workspace app schema information
Multimedia redirection Boolean value denoting whether this feature is enabled
Webcam redirection Boolean value denoting whether webcam redirection is enabled
Flash redirection Boolean value denoting whether Flash redirection is enabled
MediaStream Boolean value denoting whether media stream feature is enabled. This includes speed screen audio and video functionality.

Configure the Customer Experience Improvement Program (CEIP)

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