Requirements for smart card authentication

Citrix Workspace app for Mac supports smart card authentication in the following configurations:

  • Smart card authentication to Workspace for Web/StoreFront 2.x and later, Citrix Virtual Apps and Desktops 7 1808 and later, and XenDesktop 7.1 and later or XenApp 6.5 and later.

  • Smart card-enabled applications, such as Microsoft Outlook and Microsoft Office, allow users to digitally sign or encrypt documents available in virtual desktop or application sessions.

  • With multiple certificates— Citrix Workspace app for Mac supports using multiple certificates with a single smart card or with multiple smart cards. When your user inserts a smart card into a card reader, the certificates are available to all applications running on the device, including Citrix Workspace app for Mac.

  • In double-hop sessions— if a double-hop is required, a further connection is established between Citrix Workspace app for Mac and your user’s virtual desktop.

About smart card authentication to Citrix Gateway

When using a smart card to authenticate a connection when there are multiple usable certificates on the smart card, Citrix Workspace app for Mac prompts you to select a certificate. Upon selecting a certificate, Citrix Workspace app for Mac prompts you to enter the smart card password; once authenticated, the session launches.

If there is only one suitable certificate on the smart card, Citrix Workspace app for Mac uses that certificate and will not prompt you to select it. However, you must still enter the password associated with the smart card to authenticate the connection and to start the session.

Specifying a PKCS#11 module for smart card authentication

Note:

Installing PKCS#11 module is not mandatory. This section only applies to ICA sessions. It does not apply to Citrix Workspace access to Citrix Gateway or StoreFront where a smart card is required.

To specify PKCS#11 module for smart card authentication:

  1. In Citrix Workspace app for Mac, select Preferences.
  2. Click Security & Privacy.
  3. In the Security & Privacy section, click Smart Card.
  4. In the PKCS#11 field, select the appropriate module; click Other to browse to the location of the PKCS#11 module if the desired one is not listed.
  5. After selecting the appropriate module, click Add.

Supported readers, middleware, and smart card profiles

Citrix Workspace app for Mac supports most macOS-compatible smart card readers and cryptographic middleware. Citrix has validated operation with the following.

Supported readers:

  • Common USB connect smart card readers

Supported middleware:

  • Clariify
  • Activeidentity client version
  • Charismathics client version

Supported smart cards:

  • PIV cards
  • Common Access Card (CAC)
  • Gemalto .NET cards

Follow the instructions provided by your vendor’s macOS-compatible smart card reader and cryptographic middleware for configuring user devices.

Restrictions

  • Certificates must be stored on a smart card, not on the user device.
  • Citrix Workspace app for Mac does not save the user certificate choice.
  • Citrix Workspace app for Mac does not store or save the user’s smart card PIN. PIN acquisitions is handled by the OS, which may have its own caching mechanism.
  • Citrix Workspace app for Mac does not reconnect sessions when a smart card is inserted.
  • To use VPN tunnels with smart card authentication, users must install the Citrix Gateway Plug-in and log on through a web page, using their smart cards and PINs to authenticate at each step. Pass-through authentication to StoreFront with the Citrix Gateway Plug-in is not available for smart card users.