Product Documentation

Viewing Inaccessible Devices

Jul 15, 2014
When any step of the discovery process fails either when adding a new device or when rediscovering an existing device, Command Center moves the device to the Inaccessible Systems node and notifies the administrator through an event. Subsequent successful rediscovery of the device makes it available for monitoring and managing.

To view the inaccessible devices

  1. On the Citrix Network tab, in the left pane, expand Device Inventory, and click Inaccessible Systems.
  2. You can perform a set of tasks on inaccessible devices, such as viewing the device properties and status, invoking the configuration utility and CLI, and rediscovering the device. For more information, see Monitoring Devices.