Product Documentation

CEIP

Aug 14, 2017

The Citrix Customer Experience Improvement Program (CEIP) gathers anonymous configuration and usage data from AppDNA and automatically sends the data to Citrix. This data helps Citrix improve the quality, reliability, and performance of AppDNA. Participation in the CEIP is completely voluntary. For more information on CEIP, see About the Citrix Customer Improvement Program (CEIP) on citrix.com and Citrix Insight Services in the XenApp and XenDesktop documentation.

The first time you install AppDNA, or when you do an update, you can enroll in CEIP. Follow the steps provided by the installation Wizard; in the CEIP screen, select the appropriate radio button to either send anonymous statistics and usage information, or join the program at a later time.

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If you are already enrolled, the CEIP screen does not appear in the installation Wizard.

By default, this feature is enabled. You can opt out of CEIP at anytime by disabling the feature in the CEIP section of the Settings screen.

To change the CEIP setting select Edit Settings > CEIP.

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CEIP data collected from AppDNA

The following table gives examples of the type of anonymous information collected. The data does not contain any details that identify you as a customer.

   
Data Description
Application Counts A count of each of the different types of application present in AppDNA. For example, InstallCapture, SelfProvisioning, Web App, App-V, MSI.
Client OS A string identifying the OS version on which the AppDNA client is running.
Server OS A string identifying the OS version on which the AppDNA web site is running.
SQL Server Version A string identifying the SQL Server version hosting the AppDNA Database.
Custom OS image count A counter specifying how many OS snapshots are present in addition to the default snapshots supplied.
Account types A count the number of each type of user or account used to access the database. For example, AD linked, Standard, User, Administrator, Custom.
Feature usage List of strings denoting which features have been accessed.
Report usage List of strings denoting which reports have been accessed.
Solutions List of strings denoting which solution templates have been used to create solutions.
AppDNA version The version number of AppDNA being used.