Product Documentation

Known issues

Aug 14, 2017

Known issues in this release: 

The following warning applies to any workaround that suggests changing a registry entry.


Editing the registry incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.


  • During App-V solution configuration, when using the Fix option to fix the VM, the installation gets stuck at installing App-V Sequencer step for Windows 10 build 1703 with the configured built-in sequencer. To work around this issue, cancel the "Go to Microsoft website" action and warning. The VM configuration can then finish successfully.

    [# APPDNA-1685]
  • The AppDNA web server processes depends on .NET 4.5.1 as a minimum version. If the web server has .NET 4.6 or later installed, the AppDNA IIS process can stop working unexpectedly. This issue produces unhandled exceptions and failed import or analysis tasks. Error messages are likely to contain a statement that refers to w3wp.exe. For example, "DotNet Framework exception Error w3wp.exe [4520]".

    To resolve the issue, install the Microsoft update for your server environment: (Windows Server 2012 and Windows 8) (Windows Server 2012 R2 and Windows 8.1) (older Windows versions)

    [# APPDNA- 1475]
  • The AppV Solution cannot use Windows 10 AU (Version 1607 and 1703) or Windows Server 2016 platforms to create AppV packages.

    [# APPDNA-1636]
  • It is not possible to clear AutoLogin for non-integrated Login users. To work around this issue, manually clear the flag from the registry:
    HKCU\Software\\appTitude\Common\AutoLogin = 0

    [# APPDNA-1697]
  • During analysis, the External Data action status (Red, Amber, Green flag) that is applied to the application is the last one detected. AppDNA should show the action status with the highest security.

    [# APPDNA-1592]
  • The system check (free disk space) is not accurate during the upgrade pre-check. The free disk space check looks at the disk where the product is installed to ensure that there is 20 GB of free space. However, on upgrade, AppDNA may require 30 GB or more on the drive where SQL server stores its log files.

    Workaround: Before starting the upgrade, ensure that there is at least 50 GB free space available for SQL server to write its transaction log files.

    [# APPDNA-1704]
  • The error message, "DirectedSpider.exe is not a valid Win32 application", is displayed when launching the Directed Spider on Windows XP SP3.

    To work around the issue, use an older version of AppDNA (AppDNA 7.9 or earlier).

    [# APPDNA-1371]
  • When the client side parts of the import process take an unusually long time to complete, cancelation requests may not be responded to in a timely manner.

    To work around this issue, close AppDNA. This will stop the import.