Product Documentation

CEIP

The Citrix Customer Experience Improvement Program (CEIP) gathers anonymous configuration and usage data from AppDNA and automatically sends the data to Citrix. For more information on CEIP, see About the Citrix Customer Improvement Program (CEIP) on citrix.com and Citrix Insight Services in the XenApp and XenDesktop documentation.

Citrix also gathers anonymous usage data on AppDNA using Google Analytics. The data is sent to the Google Analytics server via HTTPS. Analytics collection complies with the Citrix Privacy Policy.

Citrix CEIP and Google Analytics data helps Citrix improve the quality, reliability, and performance of AppDNA. Participation is voluntary.

Citrix CEIP and Google Analytics are enabled by default when you install or upgrade AppDNA. To change your participation, go to Edit > Settings > CEIP.

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CEIP data collected from AppDNA

The following table gives examples of the type of anonymous information collected. The data does not contain any details that identify you as a customer.

Application Counts A count of each of the different types of application present in AppDNA. For example, InstallCapture, SelfProvisioning, Web App, App-V, MSI.
Client OS A string identifying the OS version on which the AppDNA client is running.
Server OS A string identifying the OS version on which the AppDNA web site is running.
SQL Server Version A string identifying the SQL Server version hosting the AppDNA Database.
Custom OS image count A counter specifying how many OS snapshots are present in addition to the default snapshots supplied.
Account types A count the number of each type of user or account used to access the database. For example, AD linked, Standard, User, Administrator, Custom.
Feature usage List of strings denoting which features have been accessed.
Report usage List of strings denoting which reports have been accessed.
Solutions List of strings denoting which solution templates have been used to create solutions.
AppDNA version The version number of AppDNA being used.

CEIP