If you have not already downloaded the installation files for the HDX RealTime Optimization Pack, see How to download HDX RealTime Optimization Pack 1.4.100.
The order of the Optimization Pack installation is important:
- If Receiver is running, close it.
- Install the RealTime Media Engine on your users' devices. The media engine provides local media processing of audio/video calls and peer-to-peer communication with other callers using Microsoft Lync.
- Start XenDesktop.
- Install the RealTime Connector on your XenDesktop virtual desktops, VDI-in-a-Box virtual desktops, and XenApp servers.