Product Documentation

Deploy HDX RealTime Media Engine to Mac devices

May 03, 2013

HDX RealTime Connector requires the installation of the Citrix HDX RealTime Media Engine on the client device. This section describes how to install the Media Engine on supported Mac OS devices.

Before running the Citrix HDX RealTime Media Engine installation script, ensure you have Receiver for Mac installed on the device.

The installation package for Citrix HDX RealTime Media Engine includes the following components:

  • Install HDXRealTimeMediaEngine.pkg
  • Uninstall HDXRealTimeMediaEngine
  1. Log on to the Mac as an Administrator.
  2. Double-click the downloaded file, HDXRealTimeMediaEngine.dmg. The disk image mounts.
  3. To start the installation, double-click Install HDXRealTimeMediaEngine.pkg.
  4. Follow the instructions provided by the script.
  5. After the installation completes, confirm the installation: In the Mac System Preferences under Other, click Citrix HDX RealTime Media Engine to view the installed version.
  6. If you have Microsoft Lync running as a published application, restart it (Microsoft Lync).