Citrix SCOM Management Pack for License Server Reference Guide

About

Citrix Management Pack Library

Display Name Citrix Management Pack Library
Version 1.0.38.0
Description Common definitions for Citrix Management Packs.

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Citrix Management Pack for License Server

Display Name Citrix Management Pack for License Server
Version 1.2.3.0
Description This management pack provides monitoring functionality for Citrix License Server.

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Citrix Management Pack for License Server Reports

Display Name Citrix Management Pack for License Server Reports
Version 1.2.3.0
Description Provides reports for Citrix License Server environment.

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Discoveries

Target Display Name Description Enabled by default Discovery interval
License Server Computer Role License Server Discovery
Discovers License Server and Licenses.
Yes 3600 sec
Windows Computer License Server Computer Role Discovery
Discovers License Server Computer Role.
Yes 14400 sec
Windows Computer Citrix Computer Discovery
Discovers managed nodes with Citrix software installed on it.
Yes 14400 sec
License Server License Server TCP Probe Discovery
Discovers TCP Probe object on License Server. "Act as proxy" must be enabled on monitoring agent for this discovery.
Yes 3600 sec
License Servers Populate a Group of License Servers
Populates a group with discovered License Servers.
Yes ---
Citrix Management Populate Citrix License Server Root Object
Populates Citrix root group with License Servers group.
Yes ---

Monitors

Citrix Vendor Daemon Process

Citrix Vendor Daemon CPU Usage

Display Name Citrix Vendor Daemon CPU Usage
Description
Monitors Citrix Vendor Daemon process CPU usage.
Knowledge Article
Summary

Monitor checks if the Citrix Vendor Daemon process (CITRIX.exe) CPU usage has exceeded the threshold value.

Configuration

The following configuration parameters are customizable:

Frequency

The recurring interval of time in seconds in which to run the monitor (default value is set to 300 seconds).

Number of Samples

The number of consecutive samples which are compared with the threshold value (default value is set to 3).

Threshold

The threshold value for the CPU usage in percentage (default value is set to 95%).

Alert Name Citrix Vendor Daemon CPU Usage
Alert Message
CPU Usage for Citrix Vendor Daemon process ({0}) has exceeded the threshold value.

Server name: {1}
Process: {2}
CPU Usage: {3} %
Target Citrix Vendor Daemon Process
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
Frequency 300
SyncTime
Debug false
NumSamples 3
Threshold 95

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Citrix Vendor Daemon Private Bytes Size

Display Name Citrix Vendor Daemon Private Bytes Size
Description
Monitors Citrix Vendor Daemon process Private Bytes size.
Knowledge Article
Summary

Monitor checks if the Citrix Vendor Daemon process (CITRIX.exe) Private Bytes size has exceeded the threshold value.

Configuration

The following configuration parameters are customizable:

Frequency

The recurring interval of time in seconds in which to run the monitor (default value is set to 300 seconds).

Number of Samples

The number of consecutive samples which are compared with the threshold value (default value is set to 3).

Threshold

The threshold value for the Private Bytes size (default value is set to 400000000 bytes).

Alert Name Citrix Vendor Daemon Private Bytes Size
Alert Message
Private Bytes size for Citrix Vendor Daemon process ({0}) has exceeded the threshold value.

Server name: {1}
Process: {2}
Private Bytes: {3} bytes
Target Citrix Vendor Daemon Process
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
Frequency 300
Threshold 400000000
NumSamples 3

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Citrix Vendor Daemon State

Display Name Citrix Vendor Daemon State
Description
Monitor checks if the Citrix Vendor Daemon process is running.
Knowledge Article
Summary

Monitor checks if the Citrix Vendor Daemon process (CITRIX.exe) is running.

The Citrix vendor daemon is responsible for the core operations of the license server, such as tracking how many licenses are checked out and who has them. The vendor daemon can manage all of your Citrix license files and is fully backward compatible with any license files you have.

Configuration

The following configuration parameters are customizable:

Frequency

The recurring interval of time in seconds in which to run the monitor (the default value is set to 300 seconds).

Alert Name Citrix Vendor Daemon State
Alert Message
Citrix Vendor Daemon process ({0}) is not running.

Server name: {1}
Target Citrix Vendor Daemon Process
Enabled by default Yes

Health States
Monitor State Health State
NotRunning Critical
Running Healthy

Overridable parameters
Parameter Default Value
Frequency 300

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Citrix Vendor Daemon Working Set Size

Display Name Citrix Vendor Daemon Working Set Size
Description
Monitors Citrix Vendor Daemon process Working Set size in bytes.
Knowledge Article
Summary

Monitor checks if the Citrix Vendor Daemon process (CITRIX.exe) Working Set size has exceeded the threshold value.

Configuration

The following configuration parameters are customizable:

Frequency

The recurring interval of time in seconds in which to run the monitor (default value is set to 300 seconds).

Number of Samples

The number of consecutive samples which are compared with the threshold value (default value is set to 3).

Threshold

The threshold value for the Working Set size (default value is set to 400000000 bytes).

Alert Name Citrix Vendor Daemon Working Set Size
Alert Message
Working Set size for Citrix Vendor Daemon process ({0}) has exceeded the threshold value.

Server name: {1}
Process: {2}
Working Set: {3} bytes
Target Citrix Vendor Daemon Process
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
Frequency 300
Threshold 400000000
NumSamples 3

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License

License Expiration

Display Name License Expiration
Description
Monitors whether the product license will expire soon or has already expired.
Knowledge Article
Summary

Monitor checks if the product license will expire soon or has already expired.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the monitor (the default value is set to 300 seconds).

WarningDays

A certain number of days before the license expires (the default value is set to 7).

Alert Name License Expiration
Alert Message
Product license '{0}' has expired or is going to expire soon.


License server: {1}
Product license: {2} ({3})
Serial number: {4}
License expiration date: {5} 
Days to expiry: {6}

Subscription Advantage membership expiration date: {7}
Days to expiry: {8}
Target License
Enabled by default Yes

Health States
Monitor State Health State
LicenseExpired Critical
Warning Warning
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 43200
SyncTime
Debug false
TimeoutSeconds 300
WarningDays 7

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Subscription Advantage Membership Expiration

Display Name Subscription Advantage Membership Expiration
Description
Monitors whether the Subscription Advantage membership will expire soon or has already expired.
Knowledge Article
Summary

Monitor checks if the Subscription Advantage membership will expire soon or has already expired.

When you purchase a new Citrix product, your purchase includes a one-year membership in Citrix Subscription Advantage. This membership entitles you to, among other benefits, any product updates, including major and minor releases, released during your membership period.

Note: A Subscription Advantage membership and its associated license are distinct from your license to run the product. If you do not renew your Subscription Advantage membership, your Citrix products do not stop working; however, you are not entitled to any software releases after it expires.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the monitor (the default value is set to 300 seconds).

WarningDays

A certain number of days before the Subscription Membership expires (the default value is set to 7).

Alert Name Subscription Advantage Membership Expiration
Alert Message
Subscription Advantage membersip for the product license '{0}' has expired or is going to expire soon.

License server: {1}
Product license: {2} ({3})
Serial number: {4}
Subscription Advantage membership expiration date: {5}
Days to expiry: {6}

License expiration date: {7} 
Days to expiry: {8}
Target License
Enabled by default Yes

Health States
Monitor State Health State
LicenseExpired Critical
Warning Warning
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 43200
SyncTime
Debug false
TimeoutSeconds 300
WarningDays 7

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License Server TCP Probe

Citrix Vendor Daemon Port - Connection Refused

Display Name Citrix Vendor Daemon Port - Connection Refused
Description
Monitors if the connection to a port was forcibly closed.
Knowledge Article
Summary

Alerts if connecting to the Citrix Vendor Daemon port was refused. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on Citrix vendor daemon, which is responsible for the core operations of the license server, including license allocation. By default, this port number is 7279.

Alert Name Citrix Vendor Daemon Port - Connection Refused
Alert Message
No connection could be made because the target machine actively refused it. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Citrix Vendor Daemon Port - Connection Timeout

Display Name Citrix Vendor Daemon Port - Connection Timeout
Description
Monitors timeouts when connection attempts to a port are performed.
Knowledge Article
Summary

Alerts if connecting to the Citrix Vendor Daemon port timed-out. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on Citrix vendor daemon, which is responsible for the core operations of the license server, including license allocation. By default, this port number is 7279.

Alert Name Citrix Vendor Daemon Port - Connection Timeout
Alert Message
A connection attempt failed because the connected party did not properly respond after a period of time, or an established connection failed because the connected host has failed to respond. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Citrix Vendor Daemon Port - DNS Resolution Failure

Display Name Citrix Vendor Daemon Port - DNS Resolution Failure
Description
Monitors for any DNS resolution failure when attempting to connect to a port.
Knowledge Article
Summary

Alerts if connecting to the Citrix Vendor Daemon port failed due to inability to resolve DNS name to IP address. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on Citrix vendor daemon, which is responsible for the core operations of the license server, including license allocation. By default, this port number is 7279.

Alert Name Citrix Vendor Daemon Port - DNS Resolution Failure
Alert Message
Unable to resolve name to IP. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Citrix Vendor Daemon Port - Host Unreachable

Display Name Citrix Vendor Daemon Port - Host Unreachable
Description
Monitors situations when the connection to a port is not possible because of an unreachable host.
Knowledge Article
Summary

Alerts if connecting to the Citrix Vendor Daemon port failed due to the host being unreachable. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on Citrix vendor daemon, which is responsible for the core operations of the license server, including license allocation. By default, this port number is 7279.

Alert Name Citrix Vendor Daemon Port - Host Unreachable
Alert Message
A socket operation was attempted to an unreachable host.

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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License Server Manager Port - Connection Refused

Display Name License Server Manager Port - Connection Refused
Description
Monitors if the connection to a port was forcibly closed.
Knowledge Article
Summary

Alerts if connecting to the License Server Manager port was refused. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the license server manager, which handles the initial communication between the products, starts the vendor daemon, and relays check out and check in requests to the vendor daemon. By default, this port number is 27000.

Alert Name License Server Manager Port - Connection Refused
Alert Message
No connection could be made because the target machine actively refused it. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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License Server Manager Port - Connection Timeout

Display Name License Server Manager Port - Connection Timeout
Description
Monitors timeouts when connection attempts to a port are performed.
Knowledge Article
Summary

Alerts if connecting to the License Server Manager port timed-out. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the license server manager, which handles the initial communication between the products, starts the vendor daemon, and relays check out and check in requests to the vendor daemon. By default, this port number is 27000.

Alert Name License Server Manager Port - Connection Timeout
Alert Message
A connection attempt failed because the connected party did not properly respond after a period of time, or an established connection failed because the connected host has failed to respond. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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License Server Manager Port - DNS Resolution Failure

Display Name License Server Manager Port - DNS Resolution Failure
Description
Monitors for any DNS resolution failure when attempting to connect to a port.
Knowledge Article
Summary

Alerts if connecting to the License Server Manager port failed due to inability to resolve DNS name to IP address. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the license server manager, which handles the initial communication between the products, starts the vendor daemon, and relays check out and check in requests to the vendor daemon. By default, this port number is 27000.

Alert Name License Server Manager Port - DNS Resolution Failure
Alert Message
Unable to resolve name to IP. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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License Server Manager Port - Host Unreachable

Display Name License Server Manager Port - Host Unreachable
Description
Monitors situations when the connection to a port is not possible because of an unreachable host.
Knowledge Article
Summary

Alerts if connecting to the License Server Manager port failed due to the host being unreachable. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the license server manager, which handles the initial communication between the products, starts the vendor daemon, and relays check out and check in requests to the vendor daemon. By default, this port number is 27000.

Alert Name License Server Manager Port - Host Unreachable
Alert Message
A socket operation was attempted to an unreachable host.

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Web Server Port - Connection Refused

Display Name Web Server Port - Connection Refused
Description
Monitors if the connection to a port was forcibly closed.
Knowledge Article
Summary

Alerts if connecting to the Citrix Web Server for Licensing port was refused. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the Web server and is used for communication with clients connecting to the License Administration Console.

Alert Name Web Server Port - Connection Refused
Alert Message
No connection could be made because the target machine actively refused it. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Web Server Port - Connection Timeout

Display Name Web Server Port - Connection Timeout
Description
Monitors timeouts when connection attempts to a port are performed.
Knowledge Article
Summary

Alerts if connecting to the Citrix Web Server for Licensing port timed-out. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the Web server and is used for communication with clients connecting to the License Administration Console.

Alert Name Web Server Port - Connection Timeout
Alert Message
A connection attempt failed because the connected party did not properly respond after a period of time, or an established connection failed because the connected host has failed to respond. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Web Server Port - DNS Resolution Failure

Display Name Web Server Port - DNS Resolution Failure
Description
Monitors for any DNS resolution failure when attempting to connect to a port.
Knowledge Article
Summary

Alerts if connecting to the Citrix Web Server for Licensing port failed due to inability to resolve DNS name to IP address. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the Web server and is used for communication with clients connecting to the License Administration Console.

Alert Name Web Server Port - DNS Resolution Failure
Alert Message
Unable to resolve name to IP. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Errror Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Web Server Port - Host Unreachable

Display Name Web Server Port - Host Unreachable
Description
Monitors situations when the connection to a port is not possible because of an unreachable host.
Knowledge Article
Summary

Alerts if connecting to the Citrix Web Server for Licensing port failed due to the host being unreachable. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the Web server and is used for communication with clients connecting to the License Administration Console.

Alert Name Web Server Port - Host Unreachable
Alert Message
A socket operation was attempted to an unreachable host.

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default Yes

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Web Server Secure Port - Connection Refused

Display Name Web Server Secure Port - Connection Refused
Description
Monitors if the connection to a port was forcibly closed.
Knowledge Article
Summary

Alerts if connecting to the Citrix Web Server for Licensing secure port was refused. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the Web server and is used for communication with clients connecting to the License Administration Console.

This Monitor is disabled by default. Enable this monitor if you use HTTPS on Web Server.

Alert Name Web Server Secure Port - Connection Refused
Alert Message
No connection could be made because the target machine actively refused it. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Web Server Secure Port - Connection Timeout

Display Name Web Server Secure Port - Connection Timeout
Description
Monitors timeouts when connection attempts to a port are performed.
Knowledge Article
Summary

Alerts if connecting to the Citrix Web Server for Licensing secure port timed-out. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the Web server and is used for communication with clients connecting to the License Administration Console.

This Monitor is disabled by default. Enable this monitor if you use HTTPS on Web Server.

Alert Name Web Server Secure Port - Connection Timeout
Alert Message
A connection attempt failed because the connected party did not properly respond after a period of time, or an established connection failed because the connected host has failed to respond. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Web Server Secure Port - DNS Resolution Failure

Display Name Web Server Secure Port - DNS Resolution Failure
Description
Monitors for any DNS resolution failure when attempting to connect to a port.
Knowledge Article
Summary

Alerts if connecting to the Citrix Web Server for Licensing secure port failed due to inability to resolve DNS name to IP address. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the Web server and is used for communication with clients connecting to the License Administration Console.

This Monitor is disabled by default. Enable this monitor if you use HTTPS on Web Server.

Alert Name Web Server Secure Port - DNS Resolution Failure
Alert Message
Unable to resolve name to IP. 

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Web Server Secure Port - Host Unreachable

Display Name Web Server Secure Port - Host Unreachable
Description
Monitors situations when the connection to a port is not possible because of an unreachable host.
Knowledge Article
Summary

Alerts if connecting to the Citrix Web Server for Licensing secure port failed due to the host being unreachable. Probing is executed from the MS Operations Manager server perspective.

This port probing is done on the Web server and is used for communication with clients connecting to the License Administration Console.

This Monitor is disabled by default. Enable this monitor if you use HTTPS on Web Server.

Alert Name Web Server Secure Port - Host Unreachable
Alert Message
A socket operation was attempted to an unreachable host.

Server Name: {0}
Port: {1}
Target License Server TCP Probe
Enabled by default No

Health States
Monitor State Health State
Error Critical
OK Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
SyncTime
Port -- defined with discovered object property --

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Product

Number of Used Licenses

Display Name Number of Used Licenses
Description
Monitors the number of used licenses for a specific product.
Knowledge Article
Summary

Monitor checks if the number of used licenses has exceeded the threshold value.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the monitor (default value is set to 300 seconds).

ThresholdCriticalValue

Threshold value for the number of used licenses. If the threshold is reached, monitor state changes to critical. (Default value is set to 1000)

ThresholdWarningValue

Threshold value for the number of used licenses. If the threshold is reached, monitor state changes to warning. (Default value is set to 800)

Alert Name Number of Used Licenses
Alert Message
Number of used licenses for '{0}' on '{1}' has exceeded the threshold value.

Product license: {2}

All licenses: {3} 
Used licenses: {4} ({5} %)
Target Product
Enabled by default No

Health States
Monitor State Health State
GreaterThanEqualCriticalThreshold Critical
GreaterThanEqualWarningThreshold Warning
LessThanWarningThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Debug false
TimeoutSeconds 300
SyncTime
ThresholdCriticalValue 1000
ThresholdWarningValue 800

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Number of Used Licenses (Percentage)

Display Name Number of Used Licenses (Percentage)
Description
Monitors the percentage of used licenses for a specific product.
Knowledge Article
Summary

Monitor checks if the percentage of used licenses has exceeded the threshold value.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the monitor (default value is set to 300 seconds).

ThresholdCriticalValue

Threshold value for the percentage of used licenses. If the threshold is reached, monitor state changes to critical. (Default value is set to 95 %)

ThresholdWarningValue

Threshold value for the percentage of used licenses. If the threshold is reached, monitor state changes to warning. (Default value is set to 85 %)

Alert Name Number of Used Licenses (Percentage)
Alert Message
Percentage of used licenses for '{0}' on '{1}' has exceeded the threshold value.

Product license: {2}

All licenses: {3} 
Used licenses: {4} ({5} %)
Target Product
Enabled by default Yes

Health States
Monitor State Health State
GreaterThanEqualCriticalThreshold Critical
GreaterThanEqualWarningThreshold Warning
LessThanWarningThreshold Healthy

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Debug false
TimeoutSeconds 300
SyncTime
ThresholdCriticalValue 95
ThresholdWarningValue 85

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Rules

Citrix Vendor Daemon Process

Citrix Vendor Daemon CPU Usage Performance DB

Display Name Citrix Vendor Daemon CPU Usage Performance DB
Description
Collects CPU usage (in %) for Citrix Vendor Daemon process.
Knowledge Article
Summary

The rule collects CPU usage (in %) for Citrix Vendor Daemon process (CITRIX.exe).

Configuration

The following configuration parameters are customizable:

Frequency

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

Target Citrix Vendor Daemon Process
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name % Processor Time

Overridable parameters
Parameter Default Value
Frequency 300
Debug false
SyncTime

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Citrix Vendor Daemon Private Bytes Size Performance DB

Display Name Citrix Vendor Daemon Private Bytes Size Performance DB
Description
Collects Private Bytes size (in bytes) for Citrix Vendor Daemon process.
Knowledge Article
Summary

The rule collects Private Bytes size (in bytes) for Citrix Vendor Daemon process (CITRIX.exe).

Configuration

The following configuration parameters are customizable:

Frequency

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

Target Citrix Vendor Daemon Process
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Object Name Process
Counter Name Private Bytes

Overridable parameters
Parameter Default Value
Frequency 300

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Citrix Vendor Daemon Working Set Size Performance DB

Display Name Citrix Vendor Daemon Working Set Size Performance DB
Description
Collects Working Set size (in bytes) for Citrix Vendor Daemon process.
Knowledge Article
Summary

The rule collects Working Set size (in bytes) for Citrix Vendor Daemon process (CITRIX.exe).

Configuration

The following configuration parameters are customizable:

Frequency

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

Target Citrix Vendor Daemon Process
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Object Name Process
Counter Name Working Set

Overridable parameters
Parameter Default Value
Frequency 300

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License Server

License Server Application Event Log Collect - Information

Display Name License Server Application Event Log Collect - Information
Description
Monitors the Application event log for License Server specific information events.
To exclude events with specific Event IDs or Event Sources, override the "ExcludeEventIDs" or "ExcludeEventSources" parameters.
Parameters must be formatted as regex patterns. 

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$
Knowledge Article
Summary

Monitors the Application event log for License Server specific information events.

Configuration

The following configuration parameters are customizable:

ExcludeEventIDs

The regex pattern to exclude events with specific IDs.

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$

ExcludeEventSources

The regex pattern to exclude events with specific sources.

ExcludeEventSources parameter override example: ^( CITRIX_LicenseServer)$|^( lmadmin_LicenseServer)$

Target License Server
Enabled by default Yes
Category EventCollection
Generate Alert False

Overridable parameters
Parameter Default Value
ExcludeEventIDs ^.{0,0}$
ExcludeEventSources ^.{0,0}$

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License Server Application Event Log Collect - Warnings and Errors

Display Name License Server Application Event Log Collect - Warnings and Errors
Description
Monitors the Application event log for License Server specific warning and error events.
To exclude events with specific Event IDs or Event Sources, override the "ExcludeEventIDs" or "ExcludeEventSources" parameters.
Parameters must be formatted as regex patterns. 

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$
Knowledge Article
Summary

Monitors the Application event log for License Server specific warning and error events.

Configuration

The following configuration parameters are customizable:

ExcludeEventIDs

The regex pattern to exclude events with specific IDs.

ExcludeEventIDs parameter override example: ^(1001)$|^(1002)$|^(1045)$

ExcludeEventSources

The regex pattern to exclude events with specific sources.

ExcludeEventSources parameter override example: ^(CITRIX_LicenseServer)$|^(lmadmin_LicenseServer)$

Target License Server
Enabled by default Yes
Category EventCollection
Generate Alert False

Overridable parameters
Parameter Default Value
ExcludeEventIDs ^.{0,0}$
ExcludeEventSources ^.{0,0}$

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Product

Number of All Licenses Performance DB DW

Display Name Number of All Licenses Performance DB DW
Description
Collects the number of all licenses for Citrix product.
Knowledge Article
Summary

The rule collects the number of all licenses for Citrix product.

Data is stored in Operations Manager database and Data Warehouse.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

Target Product
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name All

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Debug false
TimeoutSeconds 300
SyncTime

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Number of Available Licenses Performance DB DW

Display Name Number of Available Licenses Performance DB DW
Description
Collects the number of available licenses for Citrix product.
Knowledge Article
Summary

The rule collects the number of available licenses for Citrix product.

Data is stored in Operations Manager database and Data Warehouse.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

Target Product
Enabled by default No
Category PerformanceCollection
Generate Alert False
Counter Name Available

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Debug false
TimeoutSeconds 300
SyncTime

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Number of Used Licenses (Percentage) Performance DB DW

Display Name Number of Used Licenses (Percentage) Performance DB DW
Description
Collects the percentage of used licenses for Citrix product.
Knowledge Article
Summary

The rule collects the percentage of used licenses for Citrix product.

Data is stored in Operations Manager database and Data Warehouse.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

Target Product
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name In Use (%)

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Debug false
TimeoutSeconds 300
SyncTime

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Number of Used Licenses Performance DB DW

Display Name Number of Used Licenses Performance DB DW
Description
Collects the number of used licenses for Citrix product.
Knowledge Article
Summary

The rule collects the number of used licenses for Citrix product.

Data is stored in Operations Manager database and Data Warehouse.

Configuration

The following configuration parameters are customizable:

IntervalSeconds

The recurring interval of time in seconds in which to run the rule (the default value is set to 300 seconds).

Target Product
Enabled by default Yes
Category PerformanceCollection
Generate Alert False
Counter Name In Use

Overridable parameters
Parameter Default Value
IntervalSeconds 300
Debug false
TimeoutSeconds 300
SyncTime

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Roll-up Monitors

Target Category Display Name Roll-up Algorithm
Citrix Management
AvailabilityHealth
License Servers Availability Rollup WorstOf
License Servers Performance Rollup WorstOf
Product licenses
AvailabilityHealth
Product Availability Rollup WorstOf
PerformanceHealth
Product Performance Rollup WorstOf
License Server
AvailabilityHealth
Licenses Availability Rollup WorstOf
Services Availability Rollup WorstOf
PerformanceHealth
Licenses Performance Rollup WorstOf
Services Performance Rollup WorstOf
License Servers
AvailabilityHealth
License Server Availability Rollup WorstOf
PerformanceHealth
License Server Performance Rollup WorstOf
Product
AvailabilityHealth
License Availability Rollup WorstOf
Services
AvailabilityHealth
Citrix Vendor Daemon Availability Rollup WorstOf
Service Availability Rollup WorstOf
PerformanceHealth
Citrix Vendor Daemon Performance Rollup WorstOf

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Tasks

Target Display Name Description Parameters
License Server Display Licensing Status
Displays licensing status on local License Server by running "lmstat" utility.
Parameter Default Value
Command lmstat.exe
Parameters -a -c @localhost
TimeoutSeconds 300

Views

Folder Display Name Description Target Category
Citrix Library Citrix Management Topology
This view displays topology for all Citrix Management Packs.
Citrix Management Topology
Citrix Library License Server Computers
This view displays all computers with Citrix License Server installed.
License Server Computer Role Operations
Citrix License Server License Server Alerts
Displays all active and closed alerts.
License Server Alerts
Citrix License Server License Server Events
Displays all events forwarded from the Windows Event Log related to Citrix License Server.
License Server Events
Citrix License Server License Server State
Dashboard view for Citrix License Server.
License Server State
Citrix License Server License Server Topology
Displays the License Server topology diagram.
License Servers Topology
Citrix License Server->Licenses License Performance
Displays performance metrics for product licenses.
Product Performance
Citrix License Server->Licenses License State
Displays individual license state.
License State
Citrix License Server->Licenses Product State
Displays the Citrix Product License state.
Product State
Citrix License Server->Services Citrix Vendor Daemon Performance
Displays performance metrics for Citrix Vendor Daemon process.
Citrix Vendor Daemon Process Performance
Citrix License Server->Services Citrix Vendor Daemon State
Displays the Citrix Vendor Daemon process state.
Citrix Vendor Daemon Process State
Citrix License Server->Services Service Performance
Displays performance metrics for License Server Services.
Service Performance
Citrix License Server->Services Service State
Displays the License Server Service state.
Service State

Reports

Target Name Description
License Server Citrix License Summary
Report shows product license usage summary for the selected time range.

Report depends on the following data collecting rule(s):
- Number of All Licenses Performance DB DW
- Number of Used Licenses Performance DB DW
- Number of Used Licenses (Percentage) Performance DB DW          
Product Citrix License Usage
Report shows license usage for each installed Citrix product for the selected time range.

Report depends on the following data collecting rule(s):
- Number of All Licenses Performance DB DW
- Number of Used Licenses Performance DB DW
- Number of Used Licenses (Percentage) Performance DB DW

Disabled By Default

Disabled Monitors

Product

Monitor Management Pack
Number of Used Licenses Citrix Management Pack for License Server

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License Server TCP Probe

Monitor Management Pack
Web Server Secure Port - Connection Refused Citrix Management Pack for License Server
Web Server Secure Port - Connection Timeout Citrix Management Pack for License Server
Web Server Secure Port - DNS Resolution Failure Citrix Management Pack for License Server
Web Server Secure Port - Host Unreachable Citrix Management Pack for License Server

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Disabled Rules

Product

Rule Management Pack
Number of Available Licenses Performance DB DW Citrix Management Pack for License Server

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