Display Name | Citrix Management Pack Library |
---|---|
Version | 1.0.51.0 |
Description | Common definitions for Citrix Management Packs. |
Display Name | Citrix Management Pack for ShareFile | |
---|---|---|
Version | 1.4.136.0 | |
Description | This management pack provides monitoring functionality for Citrix ShareFile. | |
Knowledge Article |
SummaryCitrix ShareFile monitoring solution. |
Target | Display Name | Description | Enabled by default | Discovery interval |
---|---|---|---|---|
Windows Computer | Citrix Computer Discovery |
Discovers managed nodes with Citrix software installed on it. |
Yes | 14400 sec |
ShareFile StorageZone Controller Computer Role | ShareFile Account Discovery |
Discovers ShareFile account. |
Yes | 3600 sec |
ShareFile StorageZone Controller | Sharefile Antivirus Integration Service Discovery |
Discovers Sharefile Antivirus Integration Service on StorageZone Controller. |
Yes | 14400 sec |
ShareFile StorageZone Controller | ShareFile Cerificate Discovery |
Discovers ShareFile Certificate on StorageZone Controller. |
Yes | 14400 sec |
ShareFile StorageZone Controller | Sharefile Cloud Storage Uploader Service Discovery |
Discovers Sharefile Cloud Storage Uploader Service on StorageZone Controller. |
Yes | 14400 sec |
ShareFile StorageZone Controller | Sharefile DLP Integration Service Discovery |
Discovers Sharefile DLP Integration Service on StorageZone Controller. |
Yes | 14400 sec |
ShareFile StorageZone Controller | Sharefile File Cleanup Service Discovery |
Discovers Sharefile File Cleanup Service on StorageZone Controller. |
Yes | 14400 sec |
ShareFile StorageZone Controller | Sharefile File Copy Service Discovery |
Discovers Sharefile File Copy Service on StorageZone Controller. |
Yes | 14400 sec |
ShareFile StorageZone Controller | Sharefile Management Service Discovery |
Discovers Sharefile Management Service on StorageZone Controller. |
Yes | 14400 sec |
ShareFile StorageZone Controller | Sharefile Proxy Email Service Discovery |
Discovers Sharefile Proxy Email Service on StorageZone Controller. |
Yes | 14400 sec |
ShareFile StorageZone Controller Computer Role | StorageZone Controller Discovery |
Discovers StorageZone Controller. |
Yes | 14400 sec |
Windows Server | StorageZone Controller Computer Role Discovery |
Discovers the computer where StorageZone Controller is installed. |
Yes | 14400 sec |
ShareFile StorageZone Controller Computer Role | ShareFile MP Agent Service Discovery |
Discovery ShareFile MP Agent service. |
Yes | 14400 sec |
All ShareFile SSL Certificates Group | Populate all SSL Certificate Group |
Populates all SSL Certificate Group with SSL Certificates. |
Yes | --- |
All ShareFile Antivirus Integration Services Group | Populate Antivirus Integration service GroupAll |
Populates Antivirus Integration service GroupAll with Antivirus Integration services. |
Yes | --- |
Citrix Management | Populate Citrix Library Root |
Populates Citrix library root with ShareFile root. |
Yes | --- |
All ShareFile Cloud Storage Uploader Services Group | Populate Cloud Storage Uploader service GroupAll |
Populates Cloud Storage Uploader service GroupAll with Cloud Storage Uploader services. |
Yes | --- |
All ShareFile DLP Integration Services Group | Populate DLP Integration service GroupAll |
Populates DLP Integration service GroupAll with DLP Integration services. |
Yes | --- |
All ShareFile File Cleanup Services Group | Populate File Cleanup service GroupAll |
Populates File Cleanup service GroupAll with File Cleanup services. |
Yes | --- |
All ShareFile File Copy Services Group | Populate File Copy service GroupAll |
Populates File Copy service GroupAll with File Copy services. |
Yes | --- |
All ShareFile Management Services Group | Populate Management service GroupAll |
Populates Management service GroupAll with Management services. |
Yes | --- |
All ShareFile StorageZone Connectors for Network Shares Group | Populate Network Share GroupAll |
Populates Network Share GroupAll with Network Share instances. |
Yes | --- |
All ShareFile Proxy Email Services Group | Populate Proxy Email service GroupAll |
Populates Proxy Email service GroupAll with Proxy Email services. |
Yes | --- |
ShareFile | Populate ShareFile Root with ShareFile Accounts |
Populates ShareFile Root with ShareFile Accounts. |
Yes | --- |
All ShareFile StorageZone Connectors for SharePoint Group | Populate StorageZone Connector for SharePoint GroupAll |
Populates StorageZone Connector for SharePoint GroupAll with StorageZone Connectors for SharePoint. |
Yes | --- |
All ShareFile StorageZone Controllers Group | Populate StorageZone Controller GroupAll |
Populates StorageZone Controller GroupAll with StorageZone Controllers. |
Yes | --- |
Display Name | Management Pack Agent Service Operational Status | |
---|---|---|
Description |
Monitors if the Citrix Management Pack Agent for ShareFile service is operational. |
|
Knowledge Article |
SummaryThe “Citrix MPSHF Agent” service is not operational. Operational status represents a set of workflows running under Citrix MPSHF Agent. CausesA service can fail for many reasons, including:
ResolutionsAlert message will indicate which exact workflow failed. Please check the documentation and release notes for possible workarounds. Start the service from the “Actions” pane. |
|
Alert Name | Citrix MPSHF Agent Not Operational | |
Alert Message |
The "Citrix MPSHF Agent" service on computer {0} is not operational. Agent Error: {1} |
|
Target | Citrix MPSHF Agent Service | |
Enabled by default | Yes |
Monitor State | Health State |
---|---|
AgentOperational | Healthy |
AgentNotOperational | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Management Pack Agent Service State | |
---|---|---|
Description |
Monitors the Citrix Management Pack Agent for ShareFile mandatory service. |
|
Knowledge Article |
SummaryThe “Citrix MPSHF Agent" service is not running. CausesA service can stop for many reasons, including:
ResolutionsStart the service from the “Actions” pane. |
|
Alert Name | Citrix MPSHF Agent Service Stopped | |
Alert Message |
The "Citrix MPSHF Agent" service on computer {0} has stopped running. |
|
Target | Citrix MPSHF Agent Service | |
Enabled by default | Yes |
Monitor State | Health State |
---|---|
ServiceRunning | Healthy |
ServiceNotRunning | Critical |
Parameter | Default Value |
---|---|
CheckStartupType | true |
Display Name | Citrix ShareFile SSL Certificate Expiration Monitor | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Description |
Monitors number of days left before the Citrix ShareFile SSL certificate expires. |
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Knowledge Article |
SummaryThis monitor checks number of days left before the SSL certificate on StorageZone Controller expires.
StorageZone Controller will become fully or partially non-operational if the SSL certificate is invalid, unavailable or expired. ConfigurationFollowing configuration parameters are customizable:
ResolutionsPlease refer to the SSL Certificate State view to see which StorageZone Controllers are affected. Please use the following procedure to install an SSL certificate . |
|||||||||
Alert Name | Citrix ShareFile SSL Certificate Expiration | |||||||||
Alert Message |
Certificate {0} on StorageZone Controller {1} is to expire at {2}. To see ShareFile StorageZone Controllers affected by this certificate, please open [StorageZone Controller Certificates State] view. Please make sure to renew certificate before expiration. |
|||||||||
Target | Citrix ShareFile SSL Certificate Base | |||||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Success | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 86400 |
SyncTime | |
Debug | false |
WarningThreshold | 15 |
Display Name | ShareFile Account Storage Usage Monitor (%) | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Description |
Monitors the ShareFile account storage availablity |
|||||||||
Knowledge Article |
SummaryThis monitor checks how much free space is left for a ShareFile Account. Lack of free space will have impact on ShareFile users, and storage zones under that account may become fully or partially non-operational. ConfigurationFollowing configuration parameters are customizable:
ResolutionsCurrent bandwidth usage or storage usage can be tracked at any time through the ShareFile Account Performance view. This can help in predicting monthly quota and requesting a ShareFile Plan Change. AdditionalBandwidth is tracked in real time while storage is tracked by a daily snapshot of your account and is refreshed each night at midnight, US Eastern Time. |
|||||||||
Alert Name | Storage on ShareFile Account Almost Full | |||||||||
Alert Message |
On ShareFile Account "{0}" free storage available is below threshold. When the file systems become full, undesirable or unpredictable behavior may result. Available storage percentage: {1} % |
|||||||||
Target | ShareFile Account | |||||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
BelowThreshold | Warning |
AboveThreshold | Healthy |
Parameter | Default Value |
---|---|
IntervalSeconds | 3600 |
SyncTime | |
Threshold | 10 |
Debug | false |
Display Name | ShareFile Control Plane Availability Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors if the ShareFile Control Plane can be accessed |
|||||||
Knowledge Article |
SummaryThis monitor checks the Citrix ShareFile Control Plane is available for a speciffic account. ShareFile users won't be able to access their files through ShareFile services if the Control Plane is not available. ConfigurationFollowing configuration parameters are customizable:
|
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Alert Name | ShareFile Control Plane is not accessible | |||||||
Alert Message |
ShareFile control plane can not be accessed. |
|||||||
Target | ShareFile Account | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Available | Healthy |
Unavailable | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile Antivirus Integration Service State | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors whether the ShareFile Antivirus Integration Service on StorageZone Controller is running. |
|||||||
Knowledge Article |
SummaryThis monitor checks whether Citrix ShareFile Antivirus Integration Service on StorageZone Controller is running. Critical state alert is generated if problems occur. Antivirus scans of uploaded files will not work if the service is unavailable. ConfigurationFollowing configuration parameters are customizable:
|
|||||||
Alert Name | Citrix Sharefile Antivirus Integration Service Not Running | |||||||
Alert Message |
"Sharefile Antivirus Integration Service" ({0}) on {1} is not running. For more information about machine see Alert Context section. |
|||||||
Target | ShareFile Antivirus Integration Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Unsuccessful | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile Cloud Storage Uploader Service (Azure) Issues | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors status of Cloud Storage Uploader (Azure) service and informs about related issues. |
|||||||
Knowledge Article |
SummaryThis monitor checks status of Sharefile Cloud Storage Uploader service (Azure) on StorageZone controller and informs about issues when they occur. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
|||||||
Alert Name | Citrix Sharefile Cloud Storage Uploader Service (Azure) Issue | |||||||
Alert Message |
"ShareFile Cloud Storage Uploader Service (Azure)" ({0}) status on StorageZone controller {1} is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile Cloud Storage Uploader Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile Cloud Storage Uploader Service (Azure) State | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors whether the Sharefile Cloud Storage Uploader (Azure) service is running. |
|||||||
Knowledge Article |
SummaryThis monitor checks whether Sharefile Cloud Storage Uploader service (Azure) on StorageZone Controller is running. Critical state alert is generated if problems occur. StorageZone Controller will not be able to upload files towards Azure cloud if Cloud Storage Uploader Service service is not available. ConfigurationFollowing configuration parameters are customizable:
|
|||||||
Alert Name | Citrix Sharefile Cloud Storage Uploader Service (Azure) Not Running | |||||||
Alert Message |
"Sharefile Cloud Storage Uploader Service (Azure)" ({0}) on {1} is not running. For more information about machine see Alert Context section. |
|||||||
Target | ShareFile Cloud Storage Uploader Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Unsuccessful | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile DLP Integration Service State | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors whether the ShareFile DLP Integration Service on StorageZone Controller is running. |
|||||||
Knowledge Article |
SummaryThis monitor checks whether Citrix ShareFile DLP Integration Service on StorageZone Controller is running. Critical state alert is generated if problems occur. ConfigurationFollowing configuration parameters are customizable:
|
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Alert Name | Citrix Sharefile DLP Integration Service Not Running | |||||||
Alert Message |
"Sharefile DLP Integration Service" ({0}) on {1} is not running. For more information about machine see Alert Context section. |
|||||||
Target | ShareFile DLP Integration Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Unsuccessful | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile File Cleanup Service Issues | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors status of File Cleanup service and informs about related issues. |
|||||||
Knowledge Article |
SummaryThis monitor checks status of Sharefile File Cleanup service on StorageZone controller and informs about issues when they occur. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
|||||||
Alert Name | Citrix Sharefile File Cleanup Service Issue | |||||||
Alert Message |
"Sharefile File Cleanup Service" ({0}) status on StorageZone controller {1} is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile File Cleanup Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile File Cleanup Service State | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors whether the Sharefile File Cleanup service is running. |
|||||||
Knowledge Article |
SummaryThis monitor checks whether Sharefile File Cleanup service on StorageZone Controller is running. Critical state alert is generated if problems occur. StorageZone Controller will not be able to perform file cleanup if File Cleanup service is not available. ConfigurationFollowing configuration parameters are customizable:
|
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Alert Name | Citrix Sharefile File Cleanup Service Not Running | |||||||
Alert Message |
"Sharefile File Cleanup Service" ({0}) on {1} is not running. For more information about machine see Alert Context section. |
|||||||
Target | ShareFile File Cleanup Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Unsuccessful | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile File Copy Service Issues | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors status of File Copy service and informs about related issues. |
|||||||
Knowledge Article |
SummaryThis monitor checks status of Sharefile File Copy service on StorageZone controller and informs about issues when they occur. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
|||||||
Alert Name | Citrix Sharefile File Copy Service Issue | |||||||
Alert Message |
"Sharefile File Copy Service" ({0}) status on StorageZone controller {1} is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile File Copy Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile File Copy Service State | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors whether the Sharefile File Copy service is running. |
|||||||
Knowledge Article |
SummaryThis monitor checks whether Sharefile File Copy service on StorageZone Controller is running. Critical state alert is generated if problems occur. StorageZone Controller will not be able to copy files if File Copy service is not available. ConfigurationFollowing configuration parameters are customizable:
|
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Alert Name | Citrix Sharefile File Copy Service Not Running | |||||||
Alert Message |
"Sharefile File Copy Service" ({0}) on {1} is not running. For more information about machine see Alert Context section. |
|||||||
Target | ShareFile File Copy Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Unsuccessful | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile File Upload Service Issues | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors status of File Upload service and informs about related issues. |
|||||||
Knowledge Article |
SummaryThis monitor checks status of ShareFile Management (File Upload) service on StorageZone controller and informs about issues when they occur. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
|||||||
Alert Name | Citrix Sharefile File Upload Service Issue | |||||||
Alert Message |
"Sharefile File Upload Service" ({0}) status on StorageZone controller {1} is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile Management Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile Management Service State | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors whether the Sharefile Management service is running. |
|||||||
Knowledge Article |
SummaryThis monitor checks whether Sharefile Management (File Upload) service on StorageZone Controller is running. Critical state alert is generated if problems occur. StorageZone Controller will not be able to upload files towards local storage if Management service is not available. ConfigurationFollowing configuration parameters are customizable:
|
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Alert Name | Citrix Sharefile Management Service Not Running | |||||||
Alert Message |
"Sharefile Management Service" ({0}) on {1} is not running. For more information about machine see Alert Context section. |
|||||||
Target | ShareFile Management Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Unsuccessful | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix Sharefile Proxy Email Service State | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors whether the Sharefile Proxy Email service is running. |
|||||||
Knowledge Article |
SummaryThis monitor checks whether Sharefile Proxy Email service on StorageZone Controller is running. Critical state alert is generated if problems occur. Citrix Sharefile Proxy Email Service is new in StorageZone Controller 3.0. It provides e-mail notifications from an internal e-mail server instead of a ShareFile server. ConfigurationFollowing configuration parameters are customizable:
|
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Alert Name | Citrix Sharefile Proxy Email Service Not Running | |||||||
Alert Message |
"Sharefile Proxy Email Service" ({0}) on {1} is not running. For more information about machine see Alert Context section. |
|||||||
Target | ShareFile Proxy Email Service | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Unsuccessful | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix ShareFile Application Pool State Monitor | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Description |
Monitors state of local IIS application pools which are associated with the StorageZones Controller. |
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Knowledge Article |
SummaryThis monitor checks the state of local IIS application pools associated with ShareFile StorageZone Controller. StorageZone will become fully or partially non-operational if StorageZone Controller application pool (like StorageZoneAppPool) is not available. ConfigurationFollowing configuration parameters are customizable:
ResolutionsIn case of the problems with Success Value configuration, please refer to the following link for more information about System Center Operation Manager's RegexExpression data type. |
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Alert Name | Citrix ShareFile Application Pool State | |||||||||
Alert Message |
{0} |
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Target | ShareFile StorageZone Controller | |||||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Success | Healthy |
Critical | Critical |
Parameter | Default Value |
---|---|
PropertySuccessValue | Started |
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Citrix ShareFile Web Site State Monitor | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Description |
Monitors state of local IIS web sites which are associated with the StorageZones Controller. |
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Knowledge Article |
SummaryThis monitor checks the state of local IIS web sites associated with ShareFile StorageZone Controller. StorageZone will become fully or partially non-operational if StorageZone Controller web site is not available. ConfigurationFollowing configuration parameters are customizable:
ResolutionsIn case of the problems with Success Value configuration, please refer to the following link for more information about System Center Operation Manager's RegexExpression data type. |
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Alert Name | Citrix ShareFile Web Site State | |||||||||
Alert Message |
{0} |
|||||||||
Target | ShareFile StorageZone Controller | |||||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Success | Healthy |
Critical | Critical |
Parameter | Default Value |
---|---|
PropertySuccessValue | Started |
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | File Cleanup Service Connectivity Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitoring whether File Cleanup Service can connect to the ShareFile control plane. |
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Knowledge Article |
SummaryThis monitor checks connectivity status from ShareFile File Cleanup service on StorageZone controller to the ShareFile control plane. ShareFile connectivity from File Cleanup service is required for successful StorageZone controller setup. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
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Alert Name | Issue with Connectivity from File Cleanup Service | |||||||
Alert Message |
{0} on StorageZone controller '{1}' is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile StorageZone Controller | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | File Copy Service Connectivity Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitoring whether File Copy Service can connect to the ShareFile control plane. |
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Knowledge Article |
SummaryThis monitor checks connectivity status from ShareFile File Copy service on StorageZone controller to the ShareFile control plane. ShareFile connectivity from File Copy service is required for successful StorageZone controller setup. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
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Alert Name | Issue with Connectivity from File Copy Service | |||||||
Alert Message |
{0} on StorageZone controller '{1}' is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile StorageZone Controller | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | IIS User Account Configuration Status Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitoring of IIS user account configuration status for StorageZone Controller. |
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Knowledge Article |
SummaryThis monitor checks if proprer user account is used to run StorageZone controller. StorageZones controller needs to run under the same user account with which it's configured. This is because configuration utility completes certain tasks and same user account is needed later to reference the resulting information. For instance, configuration process creates a shared zone secret key in the customer’s ShareFile account and on the StorageZones controller server (stored encrypted in the registry). ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
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Alert Name | Issue with IIS User Account Configuration Status | |||||||
Alert Message |
{0} on StorageZone controller '{1}' is in '{2}' state. Message: {3} |
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Target | ShareFile StorageZone Controller | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Management Service Connectivity Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitoring whether Management Service can connect to the ShareFile control plane. |
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Knowledge Article |
SummaryThis monitor checks connectivity status from ShareFile Management service on StorageZone controller to the ShareFile control plane. ShareFile connectivity from Management (or File Upload) service is required for successful StorageZone controller setup. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
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Alert Name | Issue with Connectivity from Management Service | |||||||
Alert Message |
{0} on StorageZone controller '{1}' is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile StorageZone Controller | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Proxy Configuration Status Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitoring of proxy configuration status for StorageZone Controller. |
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Knowledge Article |
SummaryThis monitor checks proxy configuration status for StorageZone controller. Primary and secondary StorageZones controllers communicate with each other using HTTP. If all HTTP traffic is configured to go through an outbound proxy server that does not support connections back to an internal server, both the primary and secondary StorageZones controllers need to be configured to bypass the proxy server so they can communicate with each other. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
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Alert Name | Issue with Proxy Configuration Status | |||||||
Alert Message |
{0} on StorageZone controller '{1}' is in '{2}' state. Message: {3} |
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Target | ShareFile StorageZone Controller | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Queue SDK Connectivity Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitoring whether Queue SDK can connect to the ShareFile control plane. |
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Knowledge Article |
SummaryThis monitor checks connectivity status from Queue SDK on StorageZone controller to the ShareFile control plane. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
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Alert Name | Issue with Queue SDK connectivity | |||||||
Alert Message |
{0} on StorageZone controller '{1}' is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile StorageZone Controller | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Registry Permissions Access Status Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitoring of registry permissions access status for StorageZone Controller. |
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Knowledge Article |
SummaryThis monitor checks whether account used to install StorageZone controller and run its services has necessary access to the registry. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
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Alert Name | Issue with Registry Permissions Access Status | |||||||
Alert Message |
{0} on StorageZone controller '{1}' is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile StorageZone Controller | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | Storage Location Access Status Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitoring of storage location access status for StorageZone Controller. |
|||||||
Knowledge Article |
SummaryThis monitor checks whether StorageZone controller server has necessary access to its assigned storage location (to be used with ShareFile infrastructure). ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
|||||||
Alert Name | Issue with Storage Location Access Status | |||||||
Alert Message |
{0} on StorageZone controller '{1}' is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile StorageZone Controller | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | StorageZones Controller Website Connectivity Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitoring whether StorageZones Controller website can connect to the ShareFile control plane. |
|||||||
Knowledge Article |
SummaryThis monitor checks connectivity status from StorageZones controller website to the ShareFile control plane. ShareFile connectivity from StorageZone controller website is required for successful StorageZone controller setup. ConfigurationFollowing configuration parameters are customizable:
AdditionalPlease refer to the "StorageZones Controller Status" page on related StorageZone controller for additional information. |
|||||||
Alert Name | Issue with Connectivity from StorageZones Controller Website | |||||||
Alert Message |
{0} on StorageZone controller '{1}' is in '{2}' state. Message: {3} |
|||||||
Target | ShareFile StorageZone Controller | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Successful | Healthy |
Warning | Warning |
Critical | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | MPAgent Deployment Monitor | |
---|---|---|
Description |
Monitors if the ShareFile MP Agent is installed on the Windows computer. |
|
Knowledge Article |
SummaryThe “Citrix MPSHF Agent” service is not deployed on the StorageZone Controller. CausesIf the “Citrix MPSHF Agent” is not deployed on the StorageZone Controller no discovery can be performed or monitoring will be available. ResolutionsInstall the Citrix MPSHF Agent from the “Actions” pane. |
|
Alert Name | Citrix MPSHF Agent Installation | |
Alert Message |
Citrix Management Pack Agent for ShareFile on node "{0}" is not installed! |
|
Target | ShareFile StorageZone Controller Computer Role | |
Enabled by default | Yes |
Monitor State | Health State |
---|---|
MPAgentInstalled | Healthy |
MPAgentNotInstalled | Warning |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime |
Display Name | ShareFile StorageZone Storage Usage Monitor (%) | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Description |
Monitors the percentage of available storage on StorageZone |
|||||||||||
Knowledge Article |
SummaryThis monitor checks how much free space is left on a network share configured for a ShareFile StorageZone. Monitor needs to be properly configured before it is enabled. Lack of free space will have impact on ShareFile users, and storage zone may become fully or partially non-operational. ConfigurationFollowing configuration parameters are customizable:
ResolutionsIf you would like to know your current storage usage at any time, it can be tracked through the ShareFile Zone Performance view, which will display trending usage of your configured storage. |
|||||||||||
Alert Name | Storage on StorageZone Almost Full | |||||||||||
Alert Message |
Storage available on StorageZone "{0}" is below threshold. When the file systems become full, undesirable or unpredictable behavior may result. Available storage percentage: {1} % |
|||||||||||
Target | ShareFile Zone Base Class | |||||||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
BelowThreshold | Warning |
AboveThreshold | Healthy |
Parameter | Default Value |
---|---|
IntervalSeconds | 3600 |
SyncTime | |
Threshold | 10 |
NetworkStorageCapacity | 1048576 |
Debug | false |
Display Name | ShareFile Zone Availability Monitor | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Monitors if the Zone can be accessed from ShareFile |
|||||||
Knowledge Article |
SummaryThis monitor checks Citrix ShareFile service can connect to the storage zone. StorageZone will become fully or partially non-operational if connection from Citrix ShareFile service can not be established. ConfigurationFollowing configuration parameters are customizable:
|
|||||||
Alert Name | StorageZone is not reachable | |||||||
Alert Message |
StorageZone "{0}" on ShareFile Account "{1}" is not available. |
|||||||
Target | ShareFile Zone Base Class | |||||||
Enabled by default | Yes |
Monitor State | Health State |
---|---|
Available | Healthy |
Unavailable | Critical |
Parameter | Default Value |
---|---|
IntervalSeconds | 300 |
SyncTime | |
Debug | false |
Display Name | ShareFile Account Bandwidth Used (Performance DB) (MB) | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Collects data about bandwidth usage (in megabytes) for ShareFile account. |
|||||||
Knowledge Article |
SummaryThis rule collects data about bandwidth used (in megabytes) for ShareFile account during period of time defined by "Update Interval in Seconds". ConfigurationFollowing configuration parameters are customizable:
|
|||||||
Target | ShareFile Account | |||||||
Enabled by default | Yes | |||||||
Category | PerformanceCollection | |||||||
Generate Alert | False | |||||||
Counter Name | BandwidthUsed |
Parameter | Default Value |
---|---|
IntervalSeconds | 900 |
Debug | false |
SyncTime |
Display Name | ShareFile Account Storage Usage (Performance DB) (%) | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Collects data about percentage of used storage space for ShareFile account. |
|||||||
Knowledge Article |
SummaryThis rule collects data about storage usage for ShareFile account. ConfigurationFollowing configuration parameters are customizable:
|
|||||||
Target | ShareFile Account | |||||||
Enabled by default | Yes | |||||||
Category | PerformanceCollection | |||||||
Generate Alert | False | |||||||
Counter Name | UsedStoragePercentage |
Parameter | Default Value |
---|---|
IntervalSeconds | 900 |
Debug | false |
SyncTime |
Display Name | ShareFile Account Storage Used (Performance DB) (MB) | |||||||
---|---|---|---|---|---|---|---|---|
Description |
Collects data about used storage space (in megabytes) for ShareFile account. |
|||||||
Knowledge Article |
SummaryThis rule collects data about storage used (in megabytes) for ShareFile account. ConfigurationFollowing configuration parameters are customizable:
|
|||||||
Target | ShareFile Account | |||||||
Enabled by default | Yes | |||||||
Category | PerformanceCollection | |||||||
Generate Alert | False | |||||||
Counter Name | StorageUsed |
Parameter | Default Value |
---|---|
IntervalSeconds | 900 |
Debug | false |
SyncTime |
Display Name | ShareFile StorageZone Storage Usage (Performance DB) (%) | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Description |
Collects data about percentage of used storage space for StorageZone. |
|||||||||
Knowledge Article |
SummaryThis rule collects data about storage usage for ShareFile StorageZone. Rule needs to be properly configured before it is enabled. ConfigurationFollowing configuration parameters are customizable:
|
|||||||||
Target | ShareFile Zone Base Class | |||||||||
Enabled by default | Yes | |||||||||
Category | PerformanceCollection | |||||||||
Generate Alert | False | |||||||||
Counter Name | UsedSharedStoragePercentage |
Parameter | Default Value |
---|---|
NetworkStorageCapacity | 1048576 |
IntervalSeconds | 900 |
Debug | false |
SyncTime |
Display Name | ShareFile StorageZone Storage Used (Performance DB) (MB) | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
Description |
Collects data about used storage space (in megabytes) for StorageZone. |
|||||||||
Knowledge Article |
SummaryThis rule collects data about storage used (in megabytes) for ShareFile StorageZone. Rule needs to be properly configured before it is enabled. ConfigurationFollowing configuration parameters are customizable:
|
|||||||||
Target | ShareFile Zone Base Class | |||||||||
Enabled by default | Yes | |||||||||
Category | PerformanceCollection | |||||||||
Generate Alert | False | |||||||||
Counter Name | NetworkStorageUsed |
Parameter | Default Value |
---|---|
IntervalSeconds | 900 |
Debug | false |
SyncTime |
Display Name | Citrix ShareFile Cloud Storage Uploader Service Error Log Event Rule | |
---|---|---|
Description |
Collects error entries for Citrix Sharefile cloud storage uploader service from event log. |
|
Knowledge Article |
SummaryThis rule collects error entries for Citrix Sharefile cloud storage uploader service from StorageZone Controller event log. |
|
Target | StorageZone Controller Log Watcher | |
Enabled by default | Yes | |
Category | EventCollection | |
Generate Alert | False |
Display Name | Citrix ShareFile Cloud Storage Uploader Service Warning Log Event Rule | |
---|---|---|
Description |
Collects warning entries for Citrix Sharefile cloud storage uploader service from event log. |
|
Knowledge Article |
SummaryThis rule collects warning entries for Citrix Sharefile cloud storage uploader service from StorageZone Controller event log. |
|
Target | StorageZone Controller Log Watcher | |
Enabled by default | Yes | |
Category | EventCollection | |
Generate Alert | False |
Display Name | Citrix Sharefile File Cleanup Service Error Log Event Rule | |
---|---|---|
Description |
Collects error entries events for Citrix Sharefile file cleanup service from event log. |
|
Knowledge Article |
SummaryThis rule collects error entries for Citrix Sharefile file cleanup service from StorageZone Controller event log. |
|
Target | StorageZone Controller Log Watcher | |
Enabled by default | Yes | |
Category | EventCollection | |
Generate Alert | False |
Display Name | Citrix Sharefile File Cleanup Service Warning Log Event Rule | |
---|---|---|
Description |
Collects warning entries events for Citrix Sharefile file cleanup service from event log. |
|
Knowledge Article |
SummaryThis rule collects warning entries for Citrix Sharefile file cleanup service from StorageZone Controller event log. |
|
Target | StorageZone Controller Log Watcher | |
Enabled by default | Yes | |
Category | EventCollection | |
Generate Alert | False |
Display Name | Citrix Sharefile File Copy Service Error Log Event Rule | |
---|---|---|
Description |
Collects error entries for Citrix Sharefile file cleanup service from event log. |
|
Knowledge Article |
SummaryThis rule collects error entries for Citrix Sharefile file copy service from StorageZone Controller event log. |
|
Target | StorageZone Controller Log Watcher | |
Enabled by default | Yes | |
Category | EventCollection | |
Generate Alert | False |
Display Name | Citrix Sharefile File Copy Service Warning Log Event Rule | |
---|---|---|
Description |
Collects warning entries for Citrix Sharefile file cleanup service from event log. |
|
Knowledge Article |
SummaryThis rule collects warning entries for Citrix Sharefile file copy service from StorageZone Controller event log. |
|
Target | StorageZone Controller Log Watcher | |
Enabled by default | Yes | |
Category | EventCollection | |
Generate Alert | False |
Display Name | Citrix Sharefile Management Service Error Log Event Rule | |
---|---|---|
Description |
Collects error entries for Citrix Sharefile management service service from event log. |
|
Knowledge Article |
SummaryThis rule collects error entries for Citrix Sharefile management service from StorageZone Controller event log. |
|
Target | StorageZone Controller Log Watcher | |
Enabled by default | Yes | |
Category | EventCollection | |
Generate Alert | False |
Display Name | Citrix Sharefile Management Service Warning Log Event Rule | |
---|---|---|
Description |
Collects warning entries for Citrix Sharefile management service service from event log. |
|
Knowledge Article |
SummaryThis rule collects warning entries for Citrix Sharefile management service from StorageZone Controller event log. |
|
Target | StorageZone Controller Log Watcher | |
Enabled by default | Yes | |
Category | EventCollection | |
Generate Alert | False |
Display Name | Citrix Sharefile Proxy Email Service Error Log Event Rule | |
---|---|---|
Description |
Collects error entries for Citrix Sharefile proxy email service from event log. |
|
Knowledge Article |
SummaryThis rule collects error entries for Citrix Sharefile proxy email service from StorageZone Controller event log. |
|
Target | StorageZone Controller Log Watcher | |
Enabled by default | Yes | |
Category | EventCollection | |
Generate Alert | False |
Display Name | Citrix Sharefile Proxy Email Service Warning Log Event Rule | |
---|---|---|
Description |
Collects warning entries for Citrix Sharefile proxy email service from event log. |
|
Knowledge Article |
SummaryThis rule collects warning entries for Citrix Sharefile proxy email service from StorageZone Controller event log. |
|
Target | StorageZone Controller Log Watcher | |
Enabled by default | Yes | |
Category | EventCollection | |
Generate Alert | False |
Target | Category | Display Name | Roll-up Algorithm |
---|---|---|---|
ShareFile Services Group | |||
AvailabilityHealth | |||
Availability Health Rollup From StorageZone Connector To StorageZone Connector Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From StorageZone Connector To StorageZone Connector Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From StorageZone Connector To StorageZone Connector Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From StorageZone Connector To StorageZone Connector Group Monitor | WorstOf | ||
ShareFile Zone (Citrix managed) | |||
AvailabilityHealth | |||
Availability Health Rollup From StorageZone Connector Group To Zone Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From StorageZone Connector Group To Zone Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From StorageZone Connector Group To Zone Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From StorageZone Connector Group To Zone Monitor | WorstOf | ||
All ShareFile StorageZone Connectors for Network Shares Group | |||
AvailabilityHealth | |||
Availability Health Rollup From StorageZone Connector Network Share To StorageZone Connector StorageZone StorageZone Connector for Network Share Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From StorageZone Connector Network Share To StorageZone Connector StorageZone StorageZone Connector for Network Share Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From StorageZone Connector Network Share To StorageZone Connector StorageZone StorageZone Connector for Network Share Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From StorageZone Connector Network Share To StorageZone Connector StorageZone StorageZone Connector for Network Share Group Monitor | WorstOf | ||
All ShareFile StorageZone Connectors for SharePoint Group | |||
AvailabilityHealth | |||
Availability Health Rollup From StorageZone Connector SharePoint To StorageZone Connector StorageZone StorageZone Connector for SharePoint Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From StorageZone Connector SharePoint To StorageZone Connector StorageZone StorageZone Connector for SharePoint Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From StorageZone Connector SharePoint To StorageZone Connector StorageZone StorageZone Connector for SharePoint Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From StorageZone Connector SharePoint To StorageZone Connector StorageZone StorageZone Connector for SharePoint Group Monitor | WorstOf | ||
ShareFile StorageZone Controller | |||
AvailabilityHealth | |||
Availability Health Rollup From StorageZone Service Group To StorageZone Controller Monitor | WorstOf | ||
Availability Health Rollup From SSL Certificate Group To StorageZone Controller Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From StorageZone Service Group To StorageZone Controller Monitor | WorstOf | ||
Configuration Health Rollup From SSL Certificate Group To StorageZone Controller Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From StorageZone Service Group To StorageZone Controller Monitor | WorstOf | ||
Performance Health Rollup From SSL Certificate Group To StorageZone Controller Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From StorageZone Service Group To StorageZone Controller Monitor | WorstOf | ||
Security Health Rollup From SSL Certificate Group To StorageZone Controller Monitor | WorstOf | ||
Citrix ShareFile StorageZone Windows Service Group | |||
AvailabilityHealth | |||
Availability Health Rollup From StorageZone Service To StorageZone Service Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From StorageZone Service To StorageZone Service Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From StorageZone Service To StorageZone Service Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From StorageZone Service To StorageZone Service Group Monitor | WorstOf | ||
All ShareFile Cloud Storage Uploader Services Group | |||
AvailabilityHealth | |||
Availability Health Rollup From Cloud Storage Uploader Service To Cloud Storage Uploader Service Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From Cloud Storage Uploader Service To Cloud Storage Uploader Service Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From Cloud Storage Uploader Service To Cloud Storage Uploader Service Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From Cloud Storage Uploader Service To Cloud Storage Uploader Service Group Monitor | WorstOf | ||
All ShareFile File Cleanup Services Group | |||
AvailabilityHealth | |||
Availability Health Rollup From File Cleanup Service To File Cleanup Service Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From File Cleanup Service To File Cleanup Service Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From File Cleanup Service To File Cleanup Service Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From File Cleanup Service To File Cleanup Service Group Monitor | WorstOf | ||
All ShareFile File Copy Services Group | |||
AvailabilityHealth | |||
Availability Health Rollup From File Copy Service To File Copy Service Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From File Copy Service To File Copy Service Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From File Copy Service To File Copy Service Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From File Copy Service To File Copy Service Group Monitor | WorstOf | ||
All ShareFile Antivirus Integration Services Group | |||
AvailabilityHealth | |||
Availability Health Rollup From Antivirus Integration Service To Antivirus Integration Service Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From Antivirus Integration Service To Antivirus Integration Service Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From Antivirus Integration Service To Antivirus Integration Service Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From Antivirus Integration Service To Antivirus Integration Service Group Monitor | WorstOf | ||
All ShareFile Proxy Email Services Group | |||
PerformanceHealth | |||
Performance Health Rollup From Proxy Email Service To Proxy Email Service Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From Proxy Email Service To Proxy Email Service Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From Proxy Email Service To Proxy Email Service Group Monitor | WorstOf | ||
AvailabilityHealth | |||
Availability Health Rollup From Proxy Email Service To Proxy Email Service Group Monitor | WorstOf | ||
All ShareFile Management Services Group | |||
AvailabilityHealth | |||
Availability Health Rollup From Management Service To Management Service Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From Management Service To Management Service Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From Management Service To Management Service Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From Management Service To Management Service Group Monitor | WorstOf | ||
ShareFile | |||
AvailabilityHealth | |||
Availability Health Rollup From Account To Root Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From Account To Root Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From Account To Root Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From Account To Root Monitor | WorstOf | ||
Citrix Management | |||
AvailabilityHealth | |||
Availability Health Rollup From Root To Root Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From Root To Root Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From Root To Root Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From Root To Root Monitor | WorstOf | ||
ShareFile Account | |||
AvailabilityHealth | |||
Availability Health Rollup From Zone Group Private To Account Monitor | WorstOf | ||
Availability Health Rollup From Zone Group CitrixManaged To Account Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From Zone Group Private To Account Monitor | WorstOf | ||
Configuration Health Rollup From Zone Group CitrixManaged To Account Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From Zone Group Private To Account Monitor | WorstOf | ||
Performance Health Rollup From Zone Group CitrixManaged To Account Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From Zone Group Private To Account Monitor | WorstOf | ||
Security Health Rollup From Zone Group CitrixManaged To Account Monitor | WorstOf | ||
Citrix Managed ShareFile Zones Group | |||
AvailabilityHealth | |||
Availability Health Rollup From Zone To Zone Group CitrixManaged Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From Zone To Zone Group CitrixManaged Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From Zone To Zone Group CitrixManaged Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From Zone To Zone Group CitrixManaged Monitor | WorstOf | ||
Customer Managed ShareFile Zones Group | |||
AvailabilityHealth | |||
Availability Health Rollup From Zone Private To Zone Group Private Monitor | WorstOf | ||
Availability Health Rollup From Zone Azure To Zone Group Private Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From Zone Private To Zone Group Private Monitor | WorstOf | ||
Configuration Health Rollup From Zone Azure To Zone Group Private Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From Zone Private To Zone Group Private Monitor | WorstOf | ||
Performance Health Rollup From Zone Azure To Zone Group Private Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From Zone Private To Zone Group Private Monitor | WorstOf | ||
Security Health Rollup From Zone Azure To Zone Group Private Monitor | WorstOf | ||
Citrix ShareFile SSL Certificate Group | |||
AvailabilityHealth | |||
Availability Health Rollup From SSL Certificate Base To SSL Certificate Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From SSL Certificate Base To SSL Certificate Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From SSL Certificate Base To SSL Certificate Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From SSL Certificate Base To SSL Certificate Group Monitor | WorstOf | ||
All ShareFile SSL Certificates Group | |||
AvailabilityHealth | |||
Availability Health Rollup From SSL Certificate To SSL Certificate Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From SSL Certificate To SSL Certificate Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From SSL Certificate To SSL Certificate Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From SSL Certificate To SSL Certificate Group Monitor | WorstOf | ||
ShareFile Zone (Customer managed) | |||
AvailabilityHealth | |||
Availability Health Rollup From StorageZone Controller To Zone Private Monitor | BestOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From StorageZone Controller To Zone Private Monitor | BestOf | ||
PerformanceHealth | |||
Performance Health Rollup From StorageZone Controller To Zone Private Monitor | BestOf | ||
SecurityHealth | |||
Security Health Rollup From StorageZone Controller To Zone Private Monitor | BestOf | ||
ShareFile Zone (Windows Azure) | |||
AvailabilityHealth | |||
Availability Health Rollup From StorageZone Controller To Zone Azure Monitor | BestOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From StorageZone Controller To Zone Azure Monitor | BestOf | ||
PerformanceHealth | |||
Performance Health Rollup From StorageZone Controller To Zone Azure Monitor | BestOf | ||
SecurityHealth | |||
Security Health Rollup From StorageZone Controller To Zone Azure Monitor | BestOf | ||
All ShareFile StorageZone Controllers Group | |||
AvailabilityHealth | |||
Availability Health Rollup From StorageZone Controller To StorageZone Controller Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From StorageZone Controller To StorageZone Controller Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From StorageZone Controller To StorageZone Controller Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From StorageZone Controller To StorageZone Controller Group Monitor | WorstOf | ||
All ShareFile DLP Integration Services Group | |||
AvailabilityHealth | |||
Availability Health Rollup From DLP Integration Service To DLP Integration Service Group Monitor | WorstOf | ||
ConfigurationHealth | |||
Configuration Health Rollup From DLP Integration Service To DLP Integration Service Group Monitor | WorstOf | ||
PerformanceHealth | |||
Performance Health Rollup From DLP Integration Service To DLP Integration Service Group Monitor | WorstOf | ||
SecurityHealth | |||
Security Health Rollup From DLP Integration Service To DLP Integration Service Group Monitor | WorstOf |
Target | Display Name | Description | Parameters | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
ShareFile StorageZone Controller Computer Role | Uninstall Citrix MPSHF Agent |
Performs silent uninstallation of Citrix Management Pack Agent for ShareFile on Device Manager |
--- | ||||||||||
ShareFile StorageZone Controller Computer Role | Install Citrix MPSHF Agent |
Installs Citrix Management Pack Agent for ShareFile on the Device Manager. Parameters: - AgentInstallationSource: Agent installation and configuration source is specified as either with the management server name where ShareFile MP was installed or with the UNC path where ShareFile MP Agent installation and configuration files exist. If not specified, the task tries to identify the management server automatically. - AgentInstallationDestination: Specify the agent installation destination folder optionally. - UpgradeAgent: If true, the existing agent is removed initially and then the new one is installed. Before the agent is upgraded, put the managed node in the maintenance during the installation. |
|
||||||||||
ShareFile StorageZone Controller Computer Role | Update Configuration on Citrix MPSHF Agent |
Updates configuration on Citrix Management Pack Agent for ShareFile. Parameters: - AgentInstallationSource: Agent installation and configuration source is specified as either with the management server name where ShareFile MP was installed or with the UNC path where ShareFile MP Agent installation and configuration files exist. If not specified, the task tries to identify the management server automatically. |
|
||||||||||
ShareFile Service Windows | Stop Service |
Attempts to stop the Windows service. |
|
||||||||||
ShareFile Service Windows | Start Service |
Attempts to start the Windows service. |
|
||||||||||
ShareFile StorageZone Controller Computer Role | Check Requirements and Configuration for Citrix MPSHF Agent |
Checks if a Citrix system meets the requirements for Citrix Management Pack for ShareFile Agent. |
--- | ||||||||||
ShareFile StorageZone Controller Computer Role | Check Installation Prerequisites for Citrix MPSHF Agent |
Check installation prerequisites for Citrix Management Pack for ShareFile MP Agent. |
|
||||||||||
ShareFile StorageZone Controller Computer Role | Collect Support Information for Citrix MPSHF Agent |
Collects support information for Citrix Management Pack for ShareFile MP Agent. |
--- |
Folder | Display Name | Description | Target | Category |
---|---|---|---|---|
Citrix Library | Citrix Management Topology |
This view displays topology for all Citrix Management Packs. |
Citrix Management | Topology |
Citrix Library | ShareFile StorageZone Controller Computers |
Displays a dashboard with StorageZone Controller state, MP Agent alerts and service status. |
Logical Entity | HealthState |
Citrix ShareFile | ShareFile Alerts |
Displays ShareFile alerts. |
ShareFile | Alerts |
Citrix ShareFile | ShareFile Topology |
Displays the ShareFile components health topology. |
ShareFile | Topology |
Citrix ShareFile->ShareFile Accounts | ShareFile Account Performance |
Displays Performance View for ShareFile account. |
ShareFile Account | Performance |
Citrix ShareFile->ShareFile Zones | ShareFile Zone Performance |
Displays Performance View for ShareFile zones. |
ShareFile Zone Base Class | Performance |
Citrix ShareFile->ShareFile Zones | StorageZone Controller Events |
Displays ShareFile services events collected from StorageZone Controller event logs. |
StorageZone Controller Log Watcher | EventCollection |
Citrix ShareFile->ShareFile Zones | StorageZone Controller Services State |
Displays the ShareFile services health states. |
Citrix ShareFile StorageZone Windows Service | HealthState |