Product Documentation

Settings

Feb 26, 2018

Display the Settings by clicking the Settings gear icon on the top of the screen. There are two types of settings:

  • Server configuration
  • Usage & statistics

This article describes the Settings screens for Windows and VPX.

Server configuration for Windows

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Configure port numbers
You can edit the three default ports:

  • License Server. This port number is used by the License Server Manager. License Server Manager handles the initial communication among the products, starts the vendor daemon, and relays check out and check in requests to the vendor daemon. By default, this port number is 27000.

  • Vendor Daemon. This port number is used by the CITRIX vendor daemon. The vendor daemon is responsible for the core operations of the License Server, including license allocation. By default, this port number is 7279. However, if you have a firewall or if the number is already in use, you might need to change the port number.

  • Web Services for Licensing. Port used by the Web Services for Licensing. Web Services for Licensing hosts the Citrix Licensing Manager, so users connecting to Citrix Licensing Manager use this port. Director and Studio use this port to communicate with the License Server using Web Services for Licensing. By default, this port number is 8083.

Check for and install Customer Success Services renewal
When enabled, the Citrix Licensing Manager contacts Citrix.com web services weekly to check for available Customer Success Services renewal licenses.

Based on how you configure it, the Citrix Licensing Manager automatically or manually checks for Customer Success Services renewal licenses and notifies you or installs the licenses when found.

  1. In the Citrix Licensing Manager, click the settings icon on the upper bar of the UI.
  2. Select how you want to be notified and if you want renewal licenses to be installed automatically, and then click Save.

If the automatic checks for Customer Success Services renewal licenses fail, check the firewall setting or configure a proxy. For this feature to work, the License Server must be able to access https://citrixservices.citrix.com.

  • Automatically check for Customer Success Services renewal licenses and notify when available: Citrix Licensing Manager displays a notification. Click on a link to download and install available renewals. Note that this same notification appears in Studio and Director if they are configured to mange the License Server.
  • Automatically check for and install Customer Success Services renewal licenses when available: Citrix Licensing Manager checks weekly and automatically installs renewal licenses when available. A notification displays for a few days stating that renewals have been installed.
  • Manually check for Customer Success Services renewal licenses: Select the Update License tab and Check for Available Renewals. You can check the Update License tab at any time to see a list of licenses installed in the last 30 days.

Supplemental grace period
Specify whether to start the 15-day supplemental grace period when the regular license consumption limit is reached. For more information, see "Supplemental grace period" in the Technical overview article. 

Change the default and display language
You can change the default language of the Citrix Licensing Manager display. The default applies to all console users. Available languages include:

  • Chinese (Simplified)
  • English
  • French
  • German
  • Japanese
  • Spanish
     

Usage & statistics

This section enables the following:

  • Configure how you share usage statistics with Citrix.
  • Know the status of your uploads. If uploads fail, information appears with suggestions to fix the issues.
  • Set the period to retain historical usage information. The default is 180 days.
     
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Share usage statistics
The Citrix Licensing CEIP and Call Home usage and analytics programs are voluntary data collection programs designed to improve your product experience. You can participate in the programs anonymously, choose to be identified, or decline to participate.

Important

The Citrix Service Provider program requires CEIP and Call Home. If you have Citrix Service Provider licenses installed, you can change the settings, but you cannot disable CEIP or Call Home.

Upload information
This section provides status for the last CEIP, Call Home, or Citrix Service Provider upload. If the upload fails the Citrix Licensing Manager displays troubleshooting information.

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Historical usage retention

Set the amount in days to retain your License Server usage information.

Server configuration for VPX

Note: The VPX UI still refers to Customer Success Services as Subscription Advantage.

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Configure port numbers

  • Web Services for Licensing. Port used by the Web Services for Licensing. Web Services for Licensing hosts the Citrix Licensing Manager, so users connecting to Citrix Licensing Manager use this port. Director and Studio use this port to communicate with the License Server using Web Services for Licensing. By default, this port number is 8083.

Change the default and display language
You can change the default language of the Citrix Licensing Manager display. The default applies to all console users. Available languages include:

  • Chinese (Simplified)
  • English
  • French
  • German
  • Japanese
  • Spanish

Historical usage retention

Set the amount in days to retain your License Server usage information.

Check for and install Customer Success Services renewal (formerly called Subscription Advantage)
When enabled, the Citrix Licensing Manager contacts Citrix.com web services weekly to check for available Customer Success Services renewal licenses.

Based on how you configure it, the Citrix Licensing Manager automatically or manually checks for Customer Success Services renewal licenses and notifies you or installs the licenses when found.

If the automatic checks for Customer Success Services renewal licenses fail, check the firewall setting or configure a proxy. For this feature to work, the License Server must be able to access https://citrixservices.citrix.com.

Note: The VPX UI still refers to Subscription Advantage.

  • Automatically check for Subscription Advantage renewal licenses and notify when available: Citrix Licensing Manager displays a notification. Click on a link to download and install available renewals. Note that this same notification appears in Studio and Director if they are configured to mange the License Server.
  • Automatically check for and install Subscription Advantage renewal licenses when available: Citrix Licensing Manager checks weekly and automatically installs renewal licenses when available. A notification displays for a few days stating that renewals have been installed.
  • Manually check for Subscription Advantage renewal licenses: Select the Update License tab and Check for Available Renewals. You can check the Update License tab at any time to see a list of licenses installed in the last 30 days.

Share usage statistics
The Citrix Licensing CEIP and Call Home usage and analytics programs are voluntary data collection programs designed to improve your product experience. You can participate in the programs anonymously, choose to be identified, or decline to participate.

Important

The Citrix Service Provider program requires CEIP and Call Home. If you have Citrix Service Provider licenses installed, you can change the settings, but you cannot disable CEIP or Call Home.