Product Documentation

Consoles and services

Aug 14, 2017

Citrix Licensing Manager

The Citrix Licensing Manager enables the following features on a License Server using a simple web interface:

  • Display details of licenses after they are installed using a license access code or downloaded file. - Build 21103
  • Install license files (.lic) downloaded from
  • Retry failed and Customer Experience Improvement Program uploads.
  • Simplified allocation and installation of license files on the License Server.
  • Automatically (or manually) checks for Subscription Advantage renewal licenses. You can specify whether to check automatically or manually for renewal licenses and whether you want notification of renewal licenses or the licenses installed. For more information on configuring this feature, see Check for and install Subscription Advantage renewal licenses with the Citrix Licensing Manager.
  • Configure historical data retention by selecting a retention period on the Settings page. Default data retention is 180 days.
  • Important notifications of license availability, expiration, and other conditions. Use the bell icon at the top of the Citrix Licensing Manager screen to display notifications.
  • Store and export historical usage reports from the License Server on which the tool is installed. You can specify a date range for the historical usage data and export it to a CSV file. The CSV file provides daily usage information including the number of licenses in overdraft. For information about exporting historical usage data, see Export historical usage data by using the Citrix Licensing Manager.
  • Configure the following:
    • Citrix Licensing Manager port
    • Display language
    • Historical data retention period
    • Update license and Subscription Advantage options
    • Customer Experience Improvement Program (CEIP) and Call Home.

The Citrix Licensing Manager operates automatically within the License Server and is not available with License Server VPX.

License Administration Console

The License Administration Console lets you manage and monitor your Citrix licenses through a web browser.

Use the Dashboard to:

  • Monitor licenses, license activity, and alerts

Use the Administration area to:

  • Administer licenses
  • Configure console users
  • Configure alerts
  • Import licenses
  • Log license management activities
  • Secure the console server
  • View system information

Toggle between the Dashboard and Administration views from links in the top right area of the console. Access to the Administration area requires administration privileges and is password-protected.

For more information, see Manage with License Administration Console.

Web Services for Licensing

License Server VPX does not support Web Services for Licensing.

Studio, Director, and the Licensing Administration PowerShell Snap-in use Web Services for Licensing to do the following:

  • Communicate with the License Server and manage users
  • Allocate and install licenses
  • Display License Server health, license usage, and other alert messages.

The Citrix Licensing Manager also uses it.

Citrix License Management Service

The License Management Service enables better capacity planning and license management. This service also helps you avoid prohibited practices:

  • Duplication of licenses outside a Disaster Recovery (DR) environment
  • Use of legacy licenses for new product versions
  • Use of rescinded licenses

This service further alerts the administrator in Citrix Insight Services about duplicate licenses in a Disaster Recovery (DR) environment. For more information about Citrix Insight Services, see Citrix Insight Services.

The License Management Service uses product telemetry, built into the License Server, to send data to Citrix Insight Services. The first upload occurs one week after the License Server first starts and subsequent uploads occur every week thereafter. The schedule resets if you reinstall the License Server. If an upload fails, another attempt is made in 24 hours until either the upload succeeds or you disable the License Management Service. Citrix might use uploads to help you understand and support your license environment. See Use the command line to disable or enable the License Management Service.


Your installation of the License Server constitutes your acknowledgement of the License Management Service and your consent to use the License Management Service. You can disable the License Management Service anytime after installation.

The License Management Service collects this information:

  • License serial numbers
  • License server GUID
  • Licenses used count
  • Feature name
  • Product versions

Citrix Licensing WMI

The WMI service provides access to Citrix Licensing WMI classes. There's a namespace (ROOT\CitrixLicensing) with a few classes (notably, Citrix_GT_License_Pool) that gives license usage and availability counts. Querying the License Server too often (more than every 15 minutes) might impact performance negatively.