NetScaler Gateway License Types

NetScaler Gateway requires a Platform license. The Platform license allows an unlimited amount of connections to XenApp, XenDesktop, or StoreFront by using ICA proxy. To allow VPN connections to the network from the NetScaler Gateway Plug-in, a SmartAccess logon point, or Worx Home, WorxWeb, or WorxMail, you must also add a Universal license. NetScaler Gateway VPX comes with the Platform license.

The Platform license is supported on the following NetScaler Gateway versions:

  • NetScaler Gateway 12.0
  • NetScaler Gateway 11.1
  • NetScaler Gateway 11.0
  • NetScaler Gateway 10.5
  • NetScaler Gateway 10.1
  • Access Gateway 10
  • NetScaler VPX

Important: Citrix recommends that you retain a local copy of all license files that you receive. When you save a backup copy of the configuration file, all uploaded license files are included in the backup. If you need to reinstall the NetScaler Gateway appliance software and do not have a backup of the configuration, you will need the original license files.

The Platform License

The Platform license allows unlimited user connections to published applications on XenApp or virtual desktops from XenDesktop. Connections by using Citrix Receiver do not use a NetScaler Gateway Universal license. These connections only need the Platform license. The Platform license is delivered electronically with all new NetScaler Gateway orders, whether physical or virtual. If you already own an appliance covered by a warranty or maintenance agreement, you can obtain the Platform license from the Citrix web site.

Important: Based on the Platform license, the following number of Universal licenses are included.

  • Standard edition – 500
  • Enterprise edition – 1000
  • Platinum – Unlimited

The Universal License

The Universal license limits the number of concurrent user sessions to the number of licenses you purchase.

The Universal license supports the following features:

  • Full VPN tunnel
  • Micro VPN
  • Endpoint analysis
  • Policy-based SmartAccess
  • Clientless access to web sites and file shares

If you purchase a Standard edition license, you can have 500 concurrent sessions at any time. When a user ends a session, that license is released for the next user. A user who logs on to NetScaler Gateway from more than one computer occupies a license for each session.

If all licenses are occupied, no additional connections can be opened until a user ends a session or you terminate the session. When a connection is closed, the license is released and can be used for a new user.

When you receive your NetScaler Gateway appliance, licensing occurs in the following order:

  • You receive the License Authorization Code (LAC) in e-mail.
  • You use the Setup Wizard to configure NetScaler Gateway with the host name.
  • You allocate the NetScaler Gateway licenses from the Citrix web site. Use the host name to bind the licenses to the appliance during the allocation process.
  • You install the license file on NetScaler Gateway.

The Express License

The Express license is used with the NetScaler VPX and allows for up to five concurrent user connections by using Receiver or the NetScaler Gateway Plug-in. The Express license is available for the VPX appliance and expires after one year. Users can connect to either Basic or SmartAccess virtual servers.

For more information about the system requirements for NetScaler VPX, see Getting Started with Citrix NetScaler VPX. To download the appliance, see

After you download NetScaler VPX, from the NetScaler VPX web site, you acquire a license key, and then you activate and download your license file. You will need to provide the host name of your Citrix License Server or the host name of the NetScaler appliance.

Important: The entry field for this name is case-sensitive, so make sure that you copy the host name exactly as it is configured on the NetScaler appliance.