NetScaler Gateway

Decoupling the Citrix Receiver Icon

When a XenApp and XenDesktop deployment is configured with the NetScaler Gateway plug-in integrated with Citrix Receiver, the plug-in’s icon is not visible to a user who is connected to the VPN. The NetScaler Gateway plug-in icon normally resides in the Windows system tray or the macOS X Finder’s menu bar. This icon is the interface into the plug-in’s settings and controls. For Windows users, when Citrix Receiver and the NetScaler Gateway plug-in are integrated, the About dialog in Citrix Receiver displays the controls for the NetScaler Gateway plug-in. For macOS X users, there are no controls for the NetScaler Gateway plug-in available after integration.

Some integrated deployments might present a need to expose the plug-in controls while retaining the integration of the underlying functionality. To do so, use the following CLI command or NetScaler configuration utility task to toggle the icon integration for VPN clients.

Setting icon integration using the CLI

Use the following command:

set vpn parameter [-iconWithReceiver (ON/OFF)]


Setting icon integration using the GUI

Using the NetScaler configuration utility:

  1. On the Configuration tab, navigate to Citrix Gateway > Global Settings.

  2. Click Change Global Settings, and then select the Client Experience tab.

  3. Click Advanced Settings.

  4. Select Show VPN Plug-in icon with Receiver.


This configuration takes effect after the Windows VPN plug-in process is restarted.

Decoupling the Citrix Receiver Icon