Product Documentation

Configuring Forced Time-Outs

A forced time-out disconnects the Citrix Gateway Plug-in automatically after a specified amount of time. You can configure a forced time-out globally or as part of a session policy.

To configure a global forced time-out

  1. In the configuration utility, on the Configuration tab, in the navigation pane, expand NetScaler Gateway and then click Global Settings.
  2. In the details pane, under Settings, click Change global settings.
  3. On the Network Configuration tab, click Advanced Settings.
  4. In Forced Time-out (mins), type the number of minutes users can stay connected.
  5. In Forced Time-out Warning (mins), type the number of minutes before users are warned that the connection is due to be disconnected and then click OK.

To configure a forced time-out within a session policy

If you want to have further control over who receives the forced time-out, create a session policy and then apply the policy to a user or group.

  1. In the configuration utility, on the Configuration tab, in the navigation pane, expand Citrix Gateway > Policies and then click Session.
  2. In the details pane, click Add.
  3. In Name, type a name for the policy.
  4. Next to Request Profile, click New.
  5. In Name, type a name for the profile.
  6. On the Network Configuration tab, click Advanced.
  7. Under Timeouts, click Override Global and in Forced Time-out (mins) type the number of minutes users can stay connected.
  8. Next to Forced Time-out Warning (mins), click Override Global and type the number of minutes users are warned that the connection is due to be disconnected. Click OK twice.
  9. In the Create Session Policy dialog box, next to Named Expressions, select General, select True value, click Add Expression, click Create and then click Close.

Configuring Forced Time-Outs