NetScaler Gateway Plug-in System Requirements

April 16, 2019

Contributed by: C S

NetScaler Gateway Plug-in establishes a secure connection from the client machine to the NetScaler Gateway appliance.

The plug-in is distributed as a desktop app for Microsoft Windows, Mac OS X, and Linux operating systems. After you authenticate to the secure URL of the NetScaler Gateway appliance with your Web browser, the plug-in is downloaded and installed automatically on your machine.

The plug-in is provisioned as a mobile app for Android and iOS devices.

NetScaler Gateway Plug-in as a desktop app is supported for the following operating systems and Web browsers.

Operating System	Supported Browsers
Mac OS X (10.9 and later)	Safari 7.1 or later; Google Chrome Release 30 or later;Mozilla Firefox Release 30 or later
Windows 10	Internet Explorer 11; Google Chrome Release 30 or later; Mozilla Firefox Release 24 or later;Microsoft Edge is not supported
Windows 8.1	Internet Explorer 11; Google Chrome Release 30 or later; Mozilla Firefox Release 24 or later
Windows 8	Internet Explorer 9 and 10; Google Chrome Release 30 or later;Mozilla Firefox Release 24 or later
Windows 7	Internet Explorer 9, 10, and 11; Google Chrome Release 30 or later; Mozilla Firefox Release 24 or later
Linux; Ubuntu 12.04 LTS, 14.04 LTS and 16.04 LTS. 32-bit and 64-bit OS are supported.	Mozilla Firefox Release 44 and above; Google Chrome 50 and above

Important: Due to a bug (1573408) in Ubuntu 16.04 LTS, the VPN Gateway plug-in installation fails. The workaround for the same is listed as follows.

Type the following command using the command line interface:

sudo dpkg -i nsgclient*.deb

If the required dependency packages are missing, the command lists them and the plug-in installation fails. These dependency packages must be manually installed. Administrators can install a missing package by typing the following command using the command line interface.

apt-get install <dependency package>

NetScaler Gateway Plug-in as a mobile app is supported for the following operating systems.

VPN App	Supported Operating Systems
Android	Android 4.1 and later
iOS	iOS 8 and later

The official version of this content is in English. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content.

NetScaler Gateway Plug-in System Requirements

April 16, 2019

Contributed by: C S

NetScaler Gateway Plug-in System Requirements

NetScaler Gateway Plug-in System Requirements

In this article