Product Documentation

FAQ

This section provides the frequently asked questions on migrating Citrix ADC VPX to Citrix Gateway service for HDX proxy.

Can I use my on premise configurations to port into Citrix Cloud?

No, the underlying infrastructure and mechanisms are different. Please refer to section on enabling Citrix Gateway service.

Can I upload my portal customizations to Citrix Cloud?

This is not possible today. However, there are few customization options with Citrix Cloud. Refer to the following link: https://docs.citrix.com/en-us/xenapp-and-xendesktop/service/storefront.html

I had enabled Multi-Factor or two factor authentication on premise using VPX. Can I enable this on cloud too?

The VPX provided with XenApp and/or XenDesktop service must be used for HDX proxy only (based on EULA ) and not for authentication. Authentication on cloud is done using on premise AD via cloud connector or using Azure Active Directory.

Can I use smart control, smart access using cloud services?

The VPX provided with XenApp and XenDesktop service must be used for HDX proxy only (based on EULA ) and should not be used for any other features.

How can I do a phased migration to Citrix Gateway service?

There is no configuration to support hybrid deployment (on premise Citrix ADC VPX and Citrix Gateway service). However, it is recommended to do a phased migration by enabling Citrix Gateway service by using a trial account (which comes with limited period) and using that for limited set of users or beta users.

What is the minimum license required for Citrix Gateway service?

Any customer using Citrix XAXD service or Citrix Workspace is entitled to use Citrix Gateway service for HDX Proxy.

FAQ

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