- Release notes
- All how to articles
- System requirements
- Get started
- NetScaler MAS with Citrix XenServer
- NetScaler MAS with Microsoft Hyper-V
- NetScaler MAS with VMware ESXi
- NetScaler MAS with Linux KVM server
- Configure high availability deployment
- Configure disaster recovery for high availability
- Configure on-prem agents for multisite deployment
- Migrate from NetScaler Insight Center to NetScaler MAS
- Migrate Command Center configurations to NetScaler MAS
- Integrate NetScaler MAS with Citrix XenDesktop Director
- Attach an additional disk to NetScaler MAS
- Access control
- StyleBook groups
- Use default StyleBooks
- Business application StyleBooks
Create and use custom StyleBooks
- StyleBook to create a load balancing virtual server
- StyleBook to create a basic load balancing configuration
- Create a composite StyleBook
- Use GUI attributes in a custom StyleBook
- Use custom StyleBooks
- Create a StyleBook to upload files to NetScaler MAS
- Create a StyleBook to upload SSL certificate and certificate key files to NetScaler MAS
- Enable analytics and configure alarms on a virtual server defined in a StyleBook
- Create a Stylebook to perform non-CRUD operations
- Use API to create configurations from StyleBooks
- Import StyleBooks
- Parameters-default-sources construct
- Helper components
- Optional properties
- Properties-default-sources construct
- Nested components
- Condition construct
- Repeat construct
- Repeat-condition construct
- Nested repeats
- Parameter reference
- Parent reference
- Components reference
- Substitutions reference
- Variable reference
- In-place interpolations
- Built-in functions
- Dependency detection
- Monitor globally distributed sites
- Manage admin partitions of NetScaler instances
- Back up and restore NetScaler instances
- Force a failover to the secondary NetScaler instance
- Force a secondary NetScaler instance to stay secondary
- Create instance groups
- Rediscover multiple NetScaler VPX instances
- Poll NetScaler instances and entities
- Unmanage an instance
- Trace the route to an instance
- Use events dashboard
- Set event age for events
- Schedule an event filter
- Set repeated email notifications for events
- Suppress events
- Create event rules
- Modify the reported severity of events that occur on NetScaler instances
- View events summary
- Display event severities and SNMP trap details
- Export syslog messages
- Suppress syslog messages
- Configure prune settings for instance events
- Use the SSL dashboard
- Set up notifications for SSL certificate expiry
- Update an installed certificate
- Install SSL certificates on a NetScaler instance
- Create a Certificate Signing Request (CSR)
- Link and unlink SSL certificates
- Configure an enterprise policy
- Poll SSL certificates from NetScaler instances
- Create a configuration job
- Use record-and-play to create configuration jobs
- Use configuration jobs to replicate configuration from one instance to multiple instances
- Use variables in configuration jobs
- Create configuration jobs from corrective commands
- Replicate running and saved configuration from one NetScaler instance to another
- Reuse executed configuration jobs
- Schedule jobs created by using built in templates
- Use maintenance jobs to upgrade NetScaler SDX instances
- Create configuration jobs for NetScaler SD-WAN WO instances
- Use the master configuration template
- Use jobs to upgrade NetScaler instances
- Use configuration templates to create audit templates
- Use SCP (put) command in configuration jobs
- Reschedule jobs configured by using built in templates
- Reuse configuration audit templates in configuration jobs
- Import and export configuration templates
- Maintenance jobs
- Configuration audit
- Network functions
- Network reporting
- Instance management
- License requirements
- Logstream overview
- Web Insight
- HDX Insight
- Gateway Insight
- Security Insight
- SSL Insight
- TCP Insight
- WAN Insight
- View network efficiency
- Compare the data volume used by optimized and unoptimized ABR videos
- View the type of videos streamed and data volume consumed from your network
- Compare optimized and unoptimized play time of ABR videos
- Compare bandwidth consumption of optimized and unoptimized ABR videos
- Compare optimized and unoptimized number of plays of ABR videos
- View peak data rate for a specific time frame
- Secure Web Gateway Analytics
OpenStack - integrating NetScaler instances
- Service package isolation policies
- Manual provisioning of NetScaler VPX instance on OpenStack
- Configure layer 7 content switching
- Configure LBaaS V1 using Horizon
- Configure LBaaS V2 using command line
- Shared VLAN support for admin partitions
- Pre-configuration tasks in NetScaler MAS and OpenStack
- Trial licensing workflow
- Integrate with OpenStack Heat services
- Flexible policy-based device allotment
- NSX Manager - manual provisioning of NetScaler instances
- NSX Manager - auto provisioning of NetScaler instances
- NetScaler automation using NetScaler MAS in Cisco ACI hybrid mode
- NetScaler device package in Cisco ACI's cloud orchestrator mode
- OpenStack - integrating NetScaler instances
NetScaler pooled capacity
- Configure NetScaler pooled capacity
- Upgrade a perpetual license in NetScaler VPX to NetScaler pooled capacity
- Upgrading a Perpetual License in NetScaler MPX to NetScaler Pooled Capacity
- Upgrade a perpetual license in NetScaler SDX to NetScaler pooled capacity
- NetScaler pooled capacity on NetScaler instances in cluster mode
- Health monitoring
- Expected behaviors when issues arise
- Configure expiry checks for pooled capacity licenses
- NetScaler VPX check-in and check-out licensing
- NetScaler virtual CPU licensing
- NetScaler pooled capacity
- Manage NetScaler SD-WAN instances
Manage HAProxy instances
- Add HAProxy instances to NetScaler MAS
- HAProxy app dashboard
- Third-party licensing
- Role-based access control for HAProxy instances
- Monitor HAProxy instances
- View the details of frontends configured on HAProxy instances
- View the details of backends configured on HAProxy instances
- View the details of servers configured on HAProxy instances
- View the HAProxy Instances with the highest number of frontends or servers
- Restart an HAProxy instance
- Back up and restore an HAProxy instance
- Edit the HAProxy configuration file
Manage system settings
- Configure system backup settings
- Configure a NTP Server
- Upgrade NetScaler MAS
- Configure syslog purging interval
- Configure system prune settings
- Enable shell access for non-default users
- Recover inaccessible NetScaler MAS servers
- Assign a host name to a NetScaler MAS server
- Back up and restore your NetScaler MAS server in a single-server deployment
- View auditing information
- Configure SSL settings
- Monitor CPU, memory, and disk usage
- Configure system notification settings
- Generate a tech support file
- Diagnose and troubleshoot NetScaler instances
- Back Up and restore a NetScaler MAS configuration in an HA pair
- Configure a cipher group
- Create SNMP traps, managers, and users
- Configure and view system alarms
- NetScaler MAS as an API proxy server
HDX Insight provides end-to-end visibility for HDX traffic to XenApp and XenDesktop passing through NetScaler ADC. It also enables administrators to view real-time client and network latency metrics, historical reports, End-to-end performance data, and troubleshoot performance issues. Availability of both real-time and historical visibility data enables NetScaler MAS to support a wide variety of use cases.
For any data to appear you need to enable AppFlow on your NetScaler Gateway virtual server(s). AppFlow can be delivered by the IPFIX protocol or the LogStream method.
Note: To allow ICA round trip time calculations to be logged, enable the following policy settings:
ICA Round Trip Calculation
ICA Round Trip Calculation Interval
ICA Round Trip Calculation for Idle Connections
If you click on an individual user, you can see each HDX session, active or terminated, that the user made within the selected time frame. Other information includes several latency statistics and bandwidth consumed during the session. You can also get bandwidth information from individual virtual channels such as audio, printer mapping and client drive mapping.
You can also navigate to HDX Insight > Applications and click Launch Duration to view the time taken for the application to launch. You can also view the user agent of all connected users by navigating to HDX Insight -> Users.
Note: HDX insight supports Admin Partitions configured in NetScaler instances running on software version 12.0.
The following Thin Clients support HDX Insight:
WYSE Windows-based Thin Clients
WYSE Linux-based Thin Clients
WYSE ThinOS-based Thin Clients
10Zig Ubuntu-based Thin Clients
User is experiencing delays while accessing XenApp and XenDesktop.
The delays might be due to latency on the server network, ICA traffic delays caused by the server network, or latency on the client network.
To identify the root cause of the issue, analyze the following metrics:
To view the client metrics:
On the Analytics tab, navigate to HDX Insight > Users.
Scroll down and select the username and select the period from the list. The period can be one day, one week, one month, or you can even customize the period for which you want to see the data.
The chart displays the ICA RTT and DC latency values of the user for the specified period as a graph.
On the Current Application Sessions table, hover the mouse over the RTT value and note the host delay, DC latency, and WAN latency values.
On the Current Application Sessions table, click the hop diagram symbol to display information about the connection between the client and the server, including latency values.
In this example, the DC Latency is 751 milliseconds, the WAN latency is 52 milliseconds and Host Delays is 6 seconds. This indicates that the user is experiencing delay due to average latency caused by the server network.
User is experiencing delay while launching an application on XenDesktop or XenApp
The delay might be due to latency on the server network, ICA-traffic delays caused by the server network, latency on the client network, or time taken to launch an application.
To identify the root cause of the issue, analyze the following metrics:
To view the user metrics:
On the Analytics tab, navigate to HDX Insight > Users.
Scroll down and click on the user name.
In the graphical representation, note the WAN Latency, DC Latency and RTT values for the particular session.
In the Current Application Sessions table, note that the host delay is high.
In this example, the DC Latency is 1 millisecond, the WAN latency is 12 milliseconds, but the Host Delay is 517 milliseconds. High RTT with low DC and WAN latencies indicates an application error on the host server.
Note: HDX Insight also displays additional user metrics, such as WAN jitter and Server Side Retransmits if you are using NetScaler MAS running software 11.1 build 51.21 or later. To view these metrics, navigate to Analytics > HDX Insight > Users, and select a user name. The user metrics appear in the table next to the graph.
The NetScaler MAS geomaps functionality displays the usage of applications across different geographical locations on a map. Administrators can use this information to understand the trends in application usage across various geographical locations.
You can configure NetScaler MAS to display the geomaps for a particular geographical location or LAN by specifying the private IP range (start and end IP address) for the location.
You can also view the historical and active users’ details from the geo location maps in HDX Insight. Navigate to Analytics > HDX Insight, and in the World section of the map, click the country or region for which you want to see the details. You can further drill down to view information by city and state.
To configure a geomap for data centers:
On the Networks tab, naviagte to Sites > Private IP Blocks to configure geomaps for a particular location.
Consider a scenario in which organization ABC has 2 branch offices, one in Santa Clara and the other in India.
The Santa Clara users use the NetScaler Gateway appliance at SClara.x.com to access VPN traffic. The Indian users use the NetScaler Gateway appliance at India.x.com to access VPN traffic.
During a particular time-interval, say 10 AM to 5 PM, the users in Santa Clara connect to SClara.x.com to access VPN traffic. Most of the users access the same NetScaler Gateway, causing a delay in connecting to the VPN, so some users connect to India.x.com instead of SClara.x.com.
A NetScaler administrator analyzing the traffic can use the geomap functionality to show the traffic in Santa Clara office. The map shows that the response time in the Santa Clara office is very high, because the Santa Clara office has only one NetScaler Gateway appliance through which users can access VPN traffic. The administrator might therefore decide to install another NetScaler Gateway, so that users have two local NetScaler Gateway appliances through which to access the VPN.
If NetScaler instances have Enterprise license, thresholds set on NetScaler MAS for HDX Insight will not be triggered since analytical data is collected for only 1 hour.