Instance View Reports and Metrics

The reports and metrics in the instance view are focussed on the NetScaler instance(s).

To navigate to the Instance view:

  1. Log on to your NetScaler MAS using a supported web browser.
  2. Navigate to Analytics > HDX Insight > Instances.

Instance Summary View

This view is called the summary view as it shows the reports for all the NetScaler instances that are added to NetScaler MAS.

All the below metrics/reports, unless explicitly mentioned will have the values corresponding to them for the selected time period.

Instance Bar Graph

This graph displays the instance vs the Total Session Launch count and Total Apps which can be selected from the dropdown on the top right on the graph canvas.

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Instance/Active Instances Summary Report

Metrics Description
Name Host name of the NetScaler instance.
IP Address NetScaler IP address.
Total Session Launch count Total number of unique user sessions created during a given time interval.
Total Apps Total number of unique applications launched during a given time interval.
Type N/A

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Threshold Report

Threshold report represents the count of thresholds breached where the entity is selected as Instance in the selected period. For more information, see how to create thresholds and alerts.

Skipped Flows

A skipped flow is a record which skipped parsing ICA connection. This can occur due to multiple reasons like using unsupported XenApp/XenDesktop versions, unsupported version of receiver or receiver type etc. This table shows the IP address and the skipped flow count. These receivers may not be part of whitelisted receivers; hence these sessions are skipped from monitoring.

Please visit Error! Hyperlink reference not valid. for more details on issues related to ICA parsing.

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World View

The World Map view in HDX insight allows the administrators to view the historical and active users details from a geographical point of view. The administrators can have a World view of the system, drill-down to a particular country and further into cities as well by simply clicking on the region. The administrators can further drill-down to view information by city and state. From NetScaler MAS version 12.0 and later, you can drill-down to users connected from a Geo location.

The following details can be viewed on the World Map in HDX insight, and the density of each metrics is displayed in the form of a heat map:

  • ICA RTT
  • WAN Latency
  • DC Latency
  • Bandwidth
  • Total Bytes

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Per Instance View

Per instance view provides detailed end user experience reporting for a particular selected NetScaler instance.

To navigate to the Instance view:

  1. Log on to your NetScaler MAS using a supported web browser.
  2. Navigate to Analytics > HDX Insight > Instances.
  3. Select a particular Instance from the Instance Summary Report.

Line Chart

Metrics Description
IP Address This represents the NetScaler IP address of the selected instance.
Total session launch count Total number of active XenApp sessions during the given time interval.
Total Apps Total number of unique applications launched during a given time interval.

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Applications Bar Graph

Displays top 5 applications based on the following criteria- by Active apps, total session launch count, total app launch count or launch duration.

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Users Bar Graph

The Users bar graph displays top 5 users based on the following criteria

  • Bandwidth
  • WAN Latency
  • DC Latency
  • ICA RTT

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Desktop Users Report

This table gives the insight into the XenDesktop sessions for a particular user. These metrics can be sorted by Desktop Launch Count and Bandwidth.

Metrics Description
Name Name of the XenDesktop.
Desktop Launch Count Number of times the desktop has launched.
Bandwidth Total bytes per second taken for end to end communication during the selected time interval.
DC latency Latency caused by the server side of the network. I.e. from NetScaler to backend servers.
WAN latency Latency caused by the client side of the network. I.e. from NetScaler to end user.
ICA RTT ICA RTT is the screen lag that the user experiences while interacting with an application or desktop hosted on XenApp or XenDesktop respectively.

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World View

The World Map view in HDX insight allows the administrators to view the historical and active users details from a geographical point of view. The administrators can have a World view of the system, drill-down to a particular country and further into cities as well by simply clicking on the region. The administrators can further drill-down to view information by city and state. From NetScaler MAS version 12.0 and later, you can drill-down to users connected from a Geo location.

The following details can be viewed on the World Map in HDX insight, and the density of each metrics is displayed in the form of a heat map:

  • ICA RTT
  • WAN Latency
  • DC Latency
  • Bandwidth
  • Total Bytes

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Instance View Reports and Metrics