System requirements

Before you install NetScaler MAS, you must understand the software requirements, browser requirements, port information, license information, and limitations.

Requirements for NetScaler MAS 12.1 image

Component Requirement
RAM 32 GB
  Note: The default value is 8 GB. Citrix recommends that you increase the default value to 32 GB for better performance.
Virtual CPU 8 CPUs
  Note: The default is 2 CPUs. Citrix recommends that you increase the default value to 8 CPUs for better performance.
  Citrix recommends using solid-state drive (SSD) technology for NetScaler MAS deployments.
  The default value is 120 GB. Actual storage requirement will depend on NetScaler MAS sizing estimation.
Storage space If your NetScaler MAS storage requirement exceeds 120 GB, you to have to attach an additional disk. Note that you can add only one additional disk.
  Citrix recommends you to estimate storage and attach additional disk at the time of initial deployment.
  For more information, see How to Attach an Additional Disk to NetScaler MAS.
Virtual network interfaces 1
Throughput 1 Gbps or 100 Mbps

Requirements for NetScaler MAS on-prem agent

Component Requirement
RAM 8 GB
  Note: The default value is 8 GB. Citrix recommends that you increase the default value to 32 GB for better performance.
Virtual CPU 2 CPUs
  Note: The default is 2 CPUs. Citrix recommends that you increase the default value to 8 CPUs for better performance.
Storage space 30 GB
Virtual network interfaces 1
Throughput 1 Gbps

Minimum NetScaler versions required for NetScaler MAS features

NetScaler MAS Feature NetScaler Software Version
StyleBooks 10.5 and later
  - 10.5 and later
OpenStack/CloudStack Support - 11.0 and later: If a partition is required
  - 11.1 and later: If partition on shared virtual LAN is required.
NSX Support 11.1 Build 47.14 and later (VPX)
Mesos/Marathon Support 10.5 and later
Backup/Restore 10.1 and later OR for SDX 11.0 and later
Monitoring/Reporting & Configuration using Jobs 10.1 and later
Analytics Features  
Web Insight 10.1 and later
HDX Insight 10.1 and later
Security Insight 11.0.65.31 and later
Gateway Insight 11.0.65.31 and later
Cache Insight 10.5 and later*
SSL Insight 11.1.51.21 and later

* Integrated Cache Metrics are not supported in NetScaler MAS with NetScaler instances running version 11.0 build 66.x.

Requirements for NetScaler SD-WAN instance management

Inter-operability matrix of NetScaler SD-WAN platform editions / versions and NetScaler MAS features

Platform Edition Discovery Configuration Monitoring Reporting (Network Reports) Event Management HDX Insight WAN Insight HDX Insight (Multi-hop Deployment)
NetScaler SD-WAN WANOP Yes Yes Yes Yes Yes Yes Yes Yes
NetScaler SD-WAN SE Yes No No No No No No Yes
NetScaler SD-WAN EE Yes No No No No No No Yes

NetScaler SD-WAN versions supported by NetScaler MAS

Platform Edition NetScaler SD-WAN Version NetScaler MAS Version
NetScaler SD-WAN WANOP Citrix, CloudBridge,(NetScaler, SD-WAN WANOP) 7.4 and later NetScaler MAS 11.0 and later
NetScaler SD-WAN SE NetScaler SD-WAN 9.3.0 and later NetScaler MAS 12.0.53.8 and later
NetScaler SD-WAN EE NetScaler SD-WAN 9.3.0 and later NetScaler MAS 12.0.53.8 and later

Thin Clients Supported for NetScaler SD-WAN Instances

NetScaler MAS supports the following thin clients for monitoring NetScaler SD-WAN deployments:

  • Dell Wyse WTOS Model R10L Rx0L Thin Client
  • NComputing N400
  • Dell Wyse WTOS Model CX0 C00X Xenith
  • Dell Wyse WTOS Model TXO T00X Xenith2
  • Dell Wyse WTOS Model CX0 C10LE
  • Dell Wyse WTOS Model R00LX Rx0L HDX Thin Client
  • Dell Wyse Enhanced Suse Linux Enterprise, Model Dx0D, D50D
  • Dell Wyse ZX0 Z90D7 (WES7) Thin Client

Requirements for NetScaler MAS Analytics

Minimum XenApp and XenDesktop Versions Required for NetScaler MAS Features

NetScaler MAS Feature XenApp / XenDesktop Version
HDX Insight XenAPP 6.5, build 6682 with HRP01
HDX Insight XenDesktop 7.0, build 3018

Note

The NetScaler Gateway feature (branded as Access Gateway Enterprise for versions 9.3 and 10.x) must be available on the NetScaler instance. NetScaler MAS does not support standalone Access Gateway Standard appliances.

NetScaler MAS can generate reports for applications that are published on XenApp or XenDesktop and accessed through Citrix Receiver. However, this capability depends on the operating system on which Receiver is installed. Currently, a NetScaler ADC does not parse ICA traffic for applications or desktops that are accessed through Citrix Receiver running on IOS or Android operating systems.

Thin Clients Supported for HDX Insight

  • WYSE Windows based Thin Clients
  • WYSE Linux based Thin Clients
  • WYSE ThinOS based Thin Clients
  • 10Zig Ubuntu based Thin Clients
  • IGEL UD3 W7+ (M340)
  • IGEL UD3 W7 (M340C)

NetScaler Instance License Required for HDX Insight

The data collected by NetScaler MAS for HDX Insight depends on the version and licenses of the NetScaler instances being monitored. HDX Insight reports are displayed only for NetScaler Platinum and Enterprise appliances running release 10.5 and later.

           
NetScaler License/Duration 5 minutes 1 Hour 1 Day 1 Week > 1 Month
Standard localized image localized image localized image localized image localized image
Enterprise localized image localized image localized image localized image localized image
Platinum localized image localized image localized image localized image localized image

Supported Hypervisors

The following table lists the hypervisors supported by NetScaler MAS.

Hypervisor Versions
Citrix XenServer 7.1 and 7.4
VMware ESX 6.0 and 6.5
Microsoft Hyper-V 2012 R2 and 2016
Generic KVM RHEL 7.4 and Ubuntu 16.04

Supported Operating Systems and Receiver Versions

The following table lists the operating systems supported by NetScaler MAS, and the Citrix Receiver versions currently supported with each system:

Operating System Receiver Version
Windows 4.0 Standard Edition
Linux 13.0.265571 and later
Mac 11.8, build 238301 and later
HTML5 1.5*
ChromeApp 1.5*

* Applicable with Citrix  CloudBridge  (NetScaler  SD-WAN WANOP) release 7.4 and later.

Supported Browsers

The following table lists the web browsers supported by NetScaler MAS:

Web Browser Version
Internet Explorer 11.0 and later
Google Chrome Chrome 19 and later
Safari Safari 5.1.1 and later
Mozilla Firefox Firefox 3.6.25 and later

Ports

NetScaler MAS uses the NetScaler ADC’s NetScaler IP (NSIP) address to communicate with the ADC. For communication purposes, the following ports must be open between the NetScaler ADC and/or SD-WAN instances and NetScaler MAS.

Type Port Details
TCP 80/443 For NITRO communication from NetScaler MAS to NetScaler or NetScaler SD-WAN instance.443. For NITRO communication between NetScaler MAS servers in high availability mode.
TCP 22 For SSH communication from NetScaler MAS to NetScaler or NetScaler SD-WAN instance. For synchronization between NetScaler MAS servers deployed in high availability mode.
UDP 4739 For AppFlow communication from NetScaler or NetScaler SD-WAN instance to NetScaler MAS.
ICMP No reserved port To detect network reachability between NetScaler MAS and NetScaler instances, SD WAN instances, or the secondary NetScaler MAS server deployed in high availability mode.
SNMP 161, 162 To receive SNMP events from NetScaler instance to NetScaler MAS.
Syslog 514 To receive syslog messages in NetScaler MAS from NetScaler or NetScaler SD-WAN instance.
TCP 25 To send SMTP notifications from NetScaler MAS to users.
TCP 389/636 Default port for authentication protocol. For communication between NetScaler MAS and LDAP external authentication server.
UDP 123 Default NTP server port for,synchronizing with multiple time sources.
RADIUS 1812 Default port for authentication protocol. For communication between NetScaler MAS and RADIUS external authentication server.
TACACS 49 Default port for authentication protocol. For communication between NetScaler MAS and TACACS external authentication server.
TCP 5557, 5558 For logstream communication from NetScaler to NetScaler MAS.
TCP 5454 Default port for communication, and database synchronization in between NetScaler MAS nodes in high availability mode.
TCP 27000 License port for communication between NetScaler MAS license server and CPX instance.
TCP 7279 Citrix vendor deamon port.

Limitation

NetScaler MAS supports IPv6 address for management access only.

System requirements