Product Documentation

Events

Mar 30, 2017

SD-WAN Center collects event information from all the discovered appliances in the network. This event information can be filtered and viewed in the Event Viewer page.

The event details include the following information.

  • Time: The time the event was generated.
  • Site: The name of the site on which the event originated.
  • Appliance ID: Shows whether the appliance from which the event originated is a primary (0) or secondary (1) appliance. 

Note

The Appliance ID column is hidden by default. To display the column, click Show/Hide (gear icon) and select the Appliance ID checkbox from the drop-down menu

  • Object Name: The name of the object generating the event.
  • Object Type:  The type of object generating the event.
  • Severity: The severity level of the event.
  • Previous State: The state of the object before the event. The state will be listed as unknown if not applicable.
  • Current State: The state of the object at the time of the event.
  • Description:  A text description of the event.

Viewing events

You can view the events, filter it and also download it from the Event Viewer page.

To access the event viewer page.

In the SD-WAN Center web interface click the Fault tab.

The Event Viewer page appears by default.

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You can select and view events of a particular time frame by using the timeline controls. For more information, see, How to use timeline controls.

You can also create, save and open event views. For more information, see, How to manage views

Using Filters

You can create custom filters for narrowing the Events table results.

To create and apply a filter

1. Click + icon to the right of the Filters section label.

2. Select a category form the drop-down menu.

The options available are:

  • Size
  • Object Name
  • Object Type
  • Severity
  • Previous State
  • Current State

3. Select an operator from the middle drop-down menu.

The options are as follows:

  • is
  • is not
  • is one of
  • contains
  • does not contain
  • less than
  • less than or equal to
  • greater than
  • greater than or equal to

4. Enter the string or value by which to delimit the filter. 

Note

This field is case sensitive. 

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Note

You can create and apply multiple filters. 

To download the events table as a CSV file

Click the Download icon at the upper right corner of the events table. 

Setting Notification

You can configure the SD-WAN center to send out email alerts about events generated on the appliances.

To configure email alerts

1. In the SD-WAN Center web interface, click the Fault tab.

2. Click Notification Settings.

3. Select Enable Event Emails.

4. In the Destination Email Address field, enter an email address to be used as the destination for all event email notifications from this system.

5. In the Source Email Address field, enter an email address to be used as the source email address for all event emails from this system.

This field is optional. To use the system default, leave this field empty.

6. In the Host field, enter the IP address or host name of the external SMTP server to be used to relay messages to the Internet.

7. In the Port field, enter the port to be used for the SMTP connection (default is port 25).

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8. Click Apply.

9. Optionally, click Send Test Message to send a test email to the specified destination.

10. Click the Severity Settings tab.

11. From the list of event types, select the event types for which you want to receive an email notification. 

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12. For each event type, in the Alert if Sate Persists field select the time duration after which if the event persists an email notification will be sent.

13. For each event type, select the severity level from the drop-down list. Notifications are generated for events equal to or above the specified severity level for the event type.

The available options are as follows, in descending order of severity:

  • EMERGENCY
  • ALERT
  • CRITICAL
  • ERROR
  • WARNING
  • NOTICE
  • INFORMATIONAL
  • DEBUG

14. Click Apply

For more information on event statistics, see How to View Event Statistics.