Product Documentation

Common hardware components

Each platform has front panel and back panel hardware components. The front panel has an LCD display and serial console port. The number, type, and location of ports vary by hardware platform for the following transceivers: copper Ethernet, copper and fiber 1G SFP, and 10GSFP+. The back panel provides access to the fan and the field replaceable units (power supplies, and solid-state and hard-disk drives).

LCD display and LED status indicators

The LCD display on the front of every appliance displays messages about the current operating status of the appliance. These messages communicate whether your appliance has started properly and is operating normally. If the appliance is not operating normally, the LCD displays troubleshooting messages.

The LCD displays real-time statistics, diagnostic information, and active alerts. The dimensions of the LCD limit the display to two lines of 16 characters each, causing the displayed information to flow through a sequence of screens. Each screen shows information about a specific function.

The LCD has an LED backlight. Normally, the backlight glows steadily. When there is an active alert, it blinks rapidly. If the alert information exceeds the LCD screen size, the backlight blinks at the beginning of each display screen. When the appliance shuts down, the backlight remains on for one minute and then automatically turns off.

The system status LEDs indicate the overall status of the appliance. The following table describes the indicators of the system status LED.

System status LEDs

LED Color LED Indicates
OFF No power.
Green Appliance is receiving power.
Red Appliance has detected an error.

The port LEDs show whether a link is established and traffic is flowing through the port. The following table describes the LED indicators for each port. There are two LED indicators for each port type.

Note: This section applies to all the appliances.

LED port-status indicators

Port Type LED Location LED Function LED Color LED Indicates
Ethernet (RJ45) Left Speed Off No connection, or a traffic rate of 10 megabits per second (Mbps).
      Green Traffic rate of 100 Mbps.
      Yellow Traffic rate of 1 gigabit per second.
  Right Link/ Activity Off No link.
      Solid green Link is established but no traffic is passing through the port.
      Blinking green Traffic is passing through the port.
Management (RJ45) Left Speed Off No connection, or a traffic rate of 10 megabits per second (Mbps).
      Green Traffic rate of 100 Mbps.
      Amber Traffic rate of 1 gigabit per second.
  Right Link/ Activity Off No link.
      Solid yellow Link is established but no traffic is passing through the port.
      Blinking yellow Traffic is passing through the port.

On each power supply, a bicolor LED indicator shows the condition of the power supply. The LEDs of the AC power supplies for each appliance are different from the LEDs of the other appliances.

Table 2. LED Power Supply Indicators

Power Supply Type LED Color LED Indicates
AC OFF No power to any power supply.
  Flashing RED No power to this power supply.
  Flashing GREEN Power supply is in standby mode.
  GREEN Power supply is functional.
  RED Power supply failure.
DC OFF No power to any power supply.
  Flashing RED No power to this power supply.
  Flashing BLUE Power supply is in standby mode.
  BLUE Power supply is functional.
  RED Power supply failure.

Ports

Ports are used to connect the appliance to external devices. Citrix SD-WAN appliances support RS232 serial ports, 10/100/1000Base-T copper Ethernet ports, 1-gigabit copper and fiber 1G SFP ports, 10-gigabit fiber SFP+, and 10G Base-T, ports. All Citrix SD-WAN appliances have a combination of some or all of these ports. For details on the type and number of ports available on your appliance, see the section describing that platform.

RS232 serial port

The RS232 serial console port provides a connection between the appliance and a computer, allowing direct access to the appliance for initial configuration or troubleshooting.

All hardware platforms ship with an appropriate serial cable used to connect your computer to the appliance. For instructions on connecting your computer to the appliance, see Installing the Hardware.

Copper Ethernet ports

The copper Ethernet ports installed on many models of the appliance are standard RJ45 ports.

There are two types of copper Ethernet ports that may be installed on your appliance:

  • 10/100BASE-T port

    The 10/100BASE-T port has a maximum transmission speed of 100 megabits per second (Mbps). Most platforms have at least one 10/100BASE-T port.

  • 10/100/1000BASE-T port

    The 10/100/1000BASE-T port has a maximum transmission speed of 1 gigabit per second, 10 times faster than the other type of copper Ethernet port. Most platforms have at least one 10/100/1000Base-T port.

To connect any of these ports to your network, you plug one end of a standard Ethernet cable into the port and plug the other end into the appropriate network connector.

Management ports

Management ports are standard copper Ethernet ports (RJ45), which are used for direct access to the appliance for system administration functions.

1G SFP and 10G SFP+ ports

A 1G SFP port can operate at a speed of 1 Gbps. It accepts either a copper 1G SFP transceiver for operation as a copper Ethernet port, or a fiber 1G SFP transceiver for operation as a fiber optic port.

The 10G SFP+ and Base-T 10G are high-speed ports. You need a fiber optic cable to connect to a port. If the other end of the fiber optic cable is attached to a 1G SFP port, the 10G SFP+ port automatically negotiates to match the speed of the 1G SFP port.

Ports compatibility:

On some appliances, the 10G slot supports copper 1G transceivers, which can operate at up to 1 Gbps in a 10 Gbps slot.

Notes:

  • Certain platforms have 10G slots that do not support copper transceivers. Check with your account representative for support details.
  • You cannot insert a fiber 1G transceiver into a 10G slot.
  • You cannot insert a 10G transceiver into a 1G slot.

The following tables list the maximum distance specifications for Citrix SD-WAN pluggable media (1G SFP and 10G SFP+ transceivers).

The 10G SFP+, modules are dual-speed capable and support both 1 Gbps and 10 Gbps, depending on the peer switch that the model connects to.

Most tables have the following columns:

  • Description: The price list description of the part.
  • Transmit Wavelength: The nominal transmit wavelength.
  • Cable/Fiber Type: Fiber characteristics affect the maximum transmit distance achievable. This is especially true with 10G on multi-mode fiber (MMF), where various dispersion components become dominant. For more information, see http://www.thefoa.org/tech/ref/basic/fiber.html.
  • Typical Reach: Maximum transmit distance.
  • Products: Some chassis are available with different media options. Use the appropriate data sheet to confirm that your particular chassis type supports the media.

1G pluggable media

The following table lists the maximum distance specifications for 1G transceivers.

Copper 1G SFP distance specifications

Description: 1G SFP Ethernet copper (100 m) - 4 pack

Transmitter wavelength (nm): Not applicable

Cable type: Category 5 (Cat-5) copper cable

Typical reach (m): 100m

Applicable platforms:

  • SD-WAN 1100 SE and PE

Short reach fiber 1G SFP distance specifications

Description: 1G SFP Ethernet SX (300 m) - 4 pack

Transmitter wavelength (nm): 850 nm (nominal)

Fiber type: 50/125um MMF, 2000MHz-km (OM3) Typical Reach (m): 550 m

Fiber type: 50/125um MMF, 500MHz-km (OM2) Typical Reach (m): 550m

Fiber type: 50/125um MMF, 400MHz-km Typical Reach (m): 550m

Fiber type: 62.5/125um MMF, 200MHz-km (OM1) Typical Reach (m): 300m

Fiber type: 62.5/125um MMF, 160MHz-km Typical Reach (m): 300m

Applicable platforms:

  • SD-WAN 1100 SE and PE

Short reach fiber 1G SFP distance specifications

Description: 1G SFP Ethernet short range (300 m) - Single

Transmitter wavelength (nm): 850 nm (nominal)

Fiber type: 50/125um MMF, 2000MHz-km (OM3) Typical Reach (m): 550m

Fiber type: 50/125um MMF, 500MHz-km (OM2) Typical Reach (m): 550m

Fiber type: 50/125um MMF, 400MHz-km Typical Reach (m): 550m

Fiber type: 62.5/125um MMF, 200MHz-km (OM1) Typical Reach (m): 275m

Fiber type: 62.5/125um MMF, 160MHz-km Typical Reach (m): 220m

Applicable platforms:

  • SD-WAN 1100 SE and PE

Long reach fiber 1G SFP distance specifications

Description: 1G SFP Ethernet LX - Single

Transmitter wavelength (nm): 1310 nm (nominal)

Fiber type: 9/125um SMF

Typical reach (m): 10 km

Applicable platforms:

  • SD-WAN 1100 SE and PE

Long reach fiber 1G SFP distance specifications

Description: 1G SFP Ethernet long range (10 km) - Single

Transmitter wavelength (nm): 1310 nm (nominal)

Fiber type: 9/125um SMF

Typical reach (m): 10 km

Applicable platforms:

  • SD-WAN 1100 SE and PE

10 GE pluggable media

The following table lists the maximum distance specifications for 10G transceivers.

Short reach fiber 10G SFP+ distance specifications

Description Transmitter Wavelength (nm) Fiber Type Typical Reach (m)
10G SFP+, Ethernet Short Range (300 m) - Single 850 nm (nominal) 50/125um MMF, 2000MHz- km (OM3) 300 m
    50/125um MMF, 500MHz-km (OM2) 82 m
    50/125um MMF, 400MHz-km 66 m
    62.5/125um MMF, 200MHz-km (OM1) 33 m
    62.5/125um MMF, 160MHz-km 26 m

Long reach fiber 10G SFP+ distance specifications

Description: 10G SFP+ Ethernet long range (10 km) - Single

Transmitter wavelength (nm): 1310nm (nominal)

Fiber type: 9/125um SMF

Typical reach (m): 10km

Citrix direct attached (DAC) copper TwinAx 10G SFP+ passive cables

Description: 1m DAC SFP+ cable for up to 1m distance

Description: 3m DAC SFP+ cable for up to 3m distance

Description: 5m DAC SFP+ cable for up to 5m distance

Common hardware components