Product Documentation

Installing and Removing 10G SFP+ Transceivers

Aug 31, 2017


Do not install the transceivers with the cables attached. Doing so can damage the cable, the connector, or the optical interface of the transceiver.


Some SD-WAN 4100/5100 appliances do not require SFP+ transceivers.

A 10-Gigabit Small Form-Factor Pluggable (SFP+) is a compact optical transceiver that can operate at speeds of up to 10 gigabits per second. Autonegotiation is enabled by default on the 10G SFP+ ports into which you insert your 10G SFP+ transceiver. As soon as a link between the port and the network is established, the mode is matched on both ends of the cable and for 10G SFP+ transceivers, the speed is also autonegotiated.
Insert the 10G SFP+ transceivers into the 10G SFP+ ports on the front panel of the appliance. Frequent installation and removal of transceivers shortens their life span. Follow the removal procedure carefully to avoid damaging the transceiver or the appliance.


 SD-WAN 4100/5100 appliances do not support 10G SFP+ transceivers provided by vendors other than Citrix Systems. Attempting to install third-party 10G SFP+ transceivers on your SD-WAN 4100/5100 appliance voids the warranty.

To install a 10G SFP+ transceiver

  1. Remove the 10G SFP+ transceiver carefully from its box.
  2. Align the 10G SFP+ transceiver to the front of the 10G SFP+ transceiver port on the front panel of the appliance.
  3. Hold the 10G SFP+ transceiver between your thumb and index finger and insert it into the 10G SFP+ transceiver port, pressing it in until you hear the transceiver snap into place.
  4. Move the locking hinge to the DOWN position.
  5. Verify that the LED is green and blinks twice, which indicates that the transceiver is functioning correctly.
  6. Do not remove the dust caps attached to the transceiver and cable until you are ready to insert the cable.


Do not look directly into fiber optic transceivers and cables. They emit laser beams that can damage your eyes.

To remove a 10G SFP+ transceiver

  1. Disconnect the cable from the 10G SFP+ transceiver. Replace the dust cap on the cable before putting it away.
  2. Unlock the 10G SFP+ transceiver by moving the locking hinge to the UP position.
  3. Hold the 10G SFP+ transceiver between your thumb and index finger and slowly pull it out of the port.
  4. Replace the dust cap on the transceiver before putting it away.
  5. Put the 10G SFP+ transceiver into its original box or another appropriate container.