Product Documentation

NetScaler SD-WAN 1000

Mar 19, 2018
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The Citrix NetScaler SD-WAN 1000 platform has 3 models: SD-WAN 1000-06, SD-WAN 1000-010, and SD-WAN 1000-020, with bandwidths of 6Mbps, 10Mbps, and 20Mbps, respectively. Each model is a 1U appliance with one quad-core processor and 24 gigabytes (GB) of memory.

The following figure shows the front panel of the SD-WAN 1000 appliance.

The front panel of the NetScaler SD-WAN 1000 appliance has a power button and five LEDs.

  • The power button switches main power (the power to the power supply) on or off.
  • The reset button restarts the appliance.
  • The LEDs provide critical information about different parts of the appliance.
Figure 1. Citrix NetScaler SD-WAN 1000, front panel 
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The appliance has the following ports:

  • An RS232 serial console port.
  • A copper Ethernet (RJ45) management port, numbered 0/1. The management port is used to connect directly to the appliance for system administration functions.
  • Four 10/100/1000Base-T copper Ethernet ports numbered 1/1, 1/2, 1/3, and 1/4 from left to right. The four ports form two accelerated pairs, which function as accelerated bridges. Ports 1/1 and 1/2 are accelerated pair A (apA), and 1/3 and 1/4 are accelerated pair B (apB).

The following figure shows the back panel of the SD-WAN 1000 appliance.

Figure 2. Citrix SD-WAN 1000 appliance, back panel

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The following components are visible on the back panel of the SD-WAN 1000 appliance:

  • 600 GB removable solid-state drive, which stores the appliance's software and user data.
  • USB port (reserved for a future release).
  • Single power supply, rated at 300 watts, 100-240 volts.

 

Power on Appliance After a Graceful Shut Down

To power on the appliance after a graceful shut down: 

 1. Connect a Serial console cable to the rear of the appliance and to the serial port on a management laptop.

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 2. On the management laptop, restart a putty session using the following configuration settings:

  • Serial line: COM1
  • Speed: 9600
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3. Power on the appliance and as it is booting, press the following key in the Putty session to enter the BIOS configuration screen.

     Keypress: DEL

4. When in the BIOS, navigate to,

  • Advanced Tab > Select
  • Boot Feature > Enter 
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 5. When in the Boot Feature screen, change the value of the parameter Restore on AC Power Loss; from Last State > Power ON.

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6. Navigate to Save and Exit.

  • Select Save changes and Reset
  • Select Yes

Allow the system to restart. This takes approximately five minutes. 

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7. After the appliance is powered on, login to the appliance management instance (SVM). The default IP address for the appliance is: 192.168.100.1, user name is: admin/password.

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8. In the SD-WAN appliance GUI, navigate to Configuration > Maintenance > Reboot Appliance. Allow the appliance to fully shut down. Ensure that there are no power lights on the appliance when the shut down process has completed.

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9. Power on the appliance to confirm that the BIOS configuration change has been applied successfully. This can be either done through the APC intelligent PDU Web Management console or by physically pulling the power cable out of the shut down SD-WAN appliance, waiting for 10 seconds and then plugging it back in again. The appliance power ups automatically from all shut down scenarios.