Product Documentation

NetScaler SD-WAN 400 and 800

Aug 09, 2017

The Citrix NetScaler SD-WAN 400 and 800 platforms each have a dual-core processor and 8GB of memory. These platforms have a bandwidth of up to 6 Mbps and up to 10 Mbps, respectively.

The following figure shows the front panel of a SD-WAN 400/800 appliance.

Figure 1. Citrix NetScaler SD-WAN 400/800, front panel


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The front panel of the NetScaler SD-WAN 400/800 appliance has a power button and five LEDs.

The power button switches main power (the power to the power supply) on or off.

The reset button restarts the appliance.

The LEDs provide critical information about different parts of the appliance.

  • Power Fail—Indicates that a power supply unit has failed.
  • Information LED—Indicates the following:
    Status Description

    Continuously on and red

    The appliance is overheated.

    (This might be a result of cable congestion.)

    Blinking red (1Hz)

    Fan failure.

    Blinking red (0.25Hz)

    Power failure.

    Solid blue

    Local UID has been activated. Use this function to locate the server in a rack mount environment.

    Blinking blue (300 m/s)

    Remote UID is on. Use this function to identify the server from a remote location.

  • NIC1 and NIC2—Indicate network activity on the LAN1 and WAN1 ports.
  • HDD—Indicates the status of the hard disk drive.
  • Power—When blinking, indicates that the power supply unit is receiving power and operating normally.

The following figure shows the back panel of a SD-WAN 400/800 appliance.

Figure 2. Citrix NetScaler SD-WAN 400/800 appliance, back panel


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The following components are visible on the back panel of a SD-WAN 400/800 appliance:

  • Cooling fan
  • Single power supply, rated at 200 watts, 110-240 volts
  • Accelerated pairs of Ethernet ports (apA and apB) which function as accelerated bridges. Individual port assignments: LAN1 is apA.1, WAN1 is apA.2, LAN2 is apB.1, LAN2 is apB.2.
  • RS-232 serial console port
  • One Aux Ethernet port and one management port
  • Two USB ports
  • One Solid State Drive (SSD)
    • SD-WAN 400 - 160 GB SSD
    • SD-WAN 800 - 240 GB SSD